findmytrip.uk Reviews 

334
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team and staff members for being exceptionally helpful, patient, and knowledgeable during every step of the planning stages. Consumers also point out that organizing a vacation through the booking process is consistently very smooth, straightforward, and efficient. However, some customers also noted that initial travel offers felt slightly too good to be true before friendly agents provided full reassurance and official protection details. Travelers deeply appreciated receiving comprehensive information, prompt responses, and great prices tailored specifically for their custom holiday itineraries.

What people talk about most

Staff

Clients share profound appreciation for the staff, frequently highlighting their patience, responsiveness,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the prompt, polite, and efficient... See more

Holidays

Reviewers express strong satisfaction and delight regarding their holiday bookings, highlighting the... See more

Booking process

People report positive experiences with booking process, highlighting how easy and efficient the arrangements... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the patience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Came across on Facebook an advertisement of 3 nights 4 days trip to Milan including coach transfer to Tirano to catch the Bernina Express train to St. Moritz . Decided to make enquiries and the res... See more

Rated 5 out of 5 stars

Abbie was so very helpful and patient with all my queries. She tailored my trip to exactly what we wanted. Fantastic service and would not hesitate to book again with Findmytrip.uk

Rated 5 out of 5 stars

Logan Wood was excellent setting up my holiday. He kept me informed and apologised when there was a short delay. We added on transfers which I had asked about and Logan answered all questions promptly... See more


Company details

  1. Travel Agency

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(334)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saw a post on Facebook for a trip to Krakow

Saw a post on Facebook for a trip to Krakow. Filled in a few details and a lovely lady named Kyla Brown contacted me via wattsapp. She was really helpful and answered all my questions with professionalism. I have never booked a holiday so easily. Would highly recommend. Myself, my daughter and Granddaughter are now looking forward to our short break in May 27. Thank you Kyla for making it so easier. A pleasure to do business with you.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Kyla Went Above and Beyond

I had a fantastic experience with Kyla Brown at Findmytrip.uk.
From the very beginning, Kyla was friendly, professional and helpful.
She made the whole booking process feel easy and stress-free, and took the time to make sure everything was exactly what I needed for a suprise birthday treat for my Wife.
It’s clear that Kyla genuinely cares about her customers and goes the extra mile to provide excellent service. I really appreciated her communication and attention to detail throughout.
I would highly recommend Kyla and Findmytrip.uk to anyone looking for a reliable, professional and friendly travel service.

Thank you so much, Kyla, for all your help!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Kyla Brown is ACE!

Kyla Brown made the booking of my trip stressless and easy.
Good communication from her meant a seemless booking. She ensured we got the best deal with the dates requested.
She was great.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Hardy who organised my…

I dealt with Hardy who organised my itinerary, changing it to my requirements when asked, and dealing in a very friendly and professional manner. Would highly recommend

18 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Very very helpful have helped me with…

Very very helpful have helped me with great deals for holidays thanks Kayla xx

16 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re delighted to know you enjoyed your trip and look forward to helping you create more wonderful travel experiences in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Hazel was extremely helpful

Hazel was extremely helpful, knowledgeable and went above and beyond to plan our trip, quickly answering all my never ending questions. I would recommend Hazel 💯 %

14 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Abigail was absolutely brilliant

Abigail was absolutely brilliant! So professional and very helpful. Not pushy at all which I thought was great. Will definitely be in touch with her in the future 10/10.

23 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Great communication with staff member…

Great communication with staff member Hazel who responded promptly, and provided all of the information I had requested with clear explanations.
There was no pressure to make any decisions and I would definitely use this travel company again.

9 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

A few issues

A few issues, the hotel had no air conditioning, the trips were great but not long enough to have a break for coffee or something to eat, a long day in the heat, but loved the country

3 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for your wonderful feedback. We’re pleased to know you had a great experience with our service. Your support is greatly appreciated, and we look forward to assisting you with your future travel plans.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Nikki is a whizz

Nikki is a whizz. So helpful and so quick to respond. Not been away yet but so far so good.

4 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to leave us your review. We’re delighted to hear that you were pleased with our service. Your feedback is greatly valued by our team, and we look forward to helping you with your next trip.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

I booked a rather complex trip…

I booked a rather complex trip involving lots of train travel with Olivia. I have to be honest I’m quite tricky to please and I asked her on various occasions to change hotels to my required choice. She did this very promptly and efficiently and to be fair the overall booking process was excellent. She was incredibly patient with me and extremely helpful. I just hope the trip works as well as the booking process did.

27 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Kyla went above and beyond helping to…

Kyla went above and beyond helping to organise my trip with me . Cannot rate her high enough

29 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re grateful for your support and pleased to know you had a positive experience. It was a pleasure assisting you, and we hope to have the opportunity to arrange your next journey.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

A great company

Nikki was an absolute gem. She was so patient, helpful and informative and arranged 2 spot on itineraries for me. Unfortunately, due to a change in recent personal circumstances, I wasn't able to take up the offer of them. Very reasonably priced trips too. I will certainly ask Nikki to arrange an itinerary for me in the future. She is a credit to the company. Thank you.

19 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Impressed a second time 😁

Excellent service from Kayla at Find My Trip! She was friendly, helpful, and made booking our holiday so easy. She found us a great deal, answered all our questions, and kept us updated throughout. I wouldn’t hesitate to book with her again. Highly recommended!

31 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re delighted to know you enjoyed your trip and look forward to helping you create more wonderful travel experiences in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Booking process very easy Nikki very…

Booking process very easy Nikki very helpful found our perfect getaway!

31 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

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