Findmymanual Reviews 

I bought access to the manual to the Bosh which doesnt exist on the website. Next from my account every month was taken £24.99 for nothing!
No access to the website.
Reported to the bank. Be carefull!

My father who is 88 accidentally subscribed to this service thinking he was making a one-off payment of £1.49. He didn't realise that this was a subscription that then went up to £24.99 per month and he has been paying this for a year without realising. When I found out by his checking credit card account, he was very distraught. He received no email confirmation that he had signed up to this. After a lot of pressure and an initial refusal, Findmymanual has agreed to part refund him but he is still £100 out of pocket. The manual he was actually looking for is completely free on the manufacturer's website so he didn't even need this service. The phone operator basically said that if he has a credit card that he can use, then it is tough that he signed up.

DON'T WASTE YOUR MONEY, IT'S A SCAM
I paid the initial few pounds for them to search. They replied they couldn't find my manual and WITHIN a FEW DAYS, the first instalment was deducted!.
I tried appealing to their CS but basically, they're not interested.
How many more people have fallen for this scam?

I find the car stereo manual I was looking for on Findmymanual.com great I thought costing £1.49. It came by email. Today I discovered they have taken 2 further payments of £24.90 from my account. I emailed them today to be told I have a premium subscription with them. I asked them to cancel with immediate effect and asked for a refund which they refused. Do not sued this company it’s a total scam. I’ve now seen others have been duped by these people too.

Requested a manual and was asked for 95p which I paid. They couldn't supply the manual but a week later tried to take £24.95 out of my account. When I emailed to complain they said they would cancel my subscription. I wasn't even aware I had a subscription!

The website actually signs you up to a subscription account which quite frankly is very expensive at £24.95 every 2 months. Who needs that many manuals?
They didn't even find the manual I wanted and sent something similar so have not in my opinion fulfilled their obligation.
I have asked for a refund but doubt they will give it.

If you have ordered a manual, contact your bank and tell them not to pay any money out for this company. I had my the money taken £24.95 with no knowledge of any subscription and I never even received the manual, 0.95p. The only genuine things are the reviews on here be warned.
They did actually refund my payment, quite swiftly actually, but they should be more candid with their dealings, to this day I'm still not sure what I was supposed to be subscribing to.(ps. still never received the manual)

Poor business practice to make assumption that you want to sign up to subscription service by default just because it is tucked slyly away in the terms and conditions. However credit where credit is due since same terms and conditions indicate that you can cancel within 30 days for a refund which is exactly what happened with the money back in my account straightaway.

-1 actually. I concur with all other reviews and wished I had checked before I bought my £1.49 instructions booklet. 3 days later £24.90 was taken out of my account. Horrific and sneaky………don’t use.

Terrible practise to start subscription when you ask for a manual
STAY AWAY

Findmymanual.net hide behind the 0203 number,owned by Voxbone. Whom is a subsidiary of Bandwidth Inc. One name crops up in both companies (David Morken). Not saying he's responsible for cons, just sharing.

I paid £1.49 on 29th March 2021 and today I notice that a further £24.90 has been taken from my account. This is sharp practice and I demand a full and immediate refund.

Please read people's reviews I didn't!! I payed £1.49 which was fine but like everyone else they took £24.99 out of my account phoned up and cancelled but they did it again😠 been really poorly know trying to get my money back but no result yet. PLEASE PLEASE DO NOT USE THIS COMPANY.

**AVOID**I was happy to pay the £1.49 for my manual but wasn't expecting them to take £24.90 3 days later. I challenged this saying I would have expected emails confirming my signing up to their subscriber service within the 3 days cooling off period - if they were a genuine service. All I got was stock replies. After about six messages I finally got a refund.

As with other reviews I was charged £1.95 for a manual and then found the following week they took out £11.95. Went on to their website and cancelled subscription, email confirmation that it had been cancelled. Low and behold after 2 months they have taken out another £11.95!! DO NOT USE THIS COMPANY

The same as all of the previous reviews. My 86 year old father bought a manual for £1.49 and has just had 2 lots of £24.90 taken from his bank account. Not sure how they sleep at night.

I ordered a logic tv manual for £1.49.....tried to download it
2 days later my debit card was charged £24.90....I queried this by phone as any email was returned with ‘an internal error’ to be told I hadn’t cancelled my 3 day trial of their premium service
ITS AN ABSOLUTELY DISHONEST SCAM- I shall sue them & if not paid back the £24.90 shall liquidate them...I am a lawyer so the cost to me will be nothing APART FROM MY TINE

This is a scam website. It’s makes you think it has a manual you might need (it showed me a picture containing my search string on a document) and charges you £1.49 for it. Little do you know that buried in the T&Cs is a pricey automatic subscription. In the meantime it sends you an email asking for the same information again and says it doesn’t have it after all. Customer service refused to refund the £1.49 when called to cancel, even though no product was delivered.

Same as everyone else's experience. Paid £1.49 for a manual which was only the quick start guide, for my new tablet. Now charged £24.90 a few days later. Have contacted them to ask them to return all my money and have unsubscribed also. I await a reply, if i get one. DO NOT USE THIS COMPANY.

I only wanted to see if I could find how to use my coffee machine cannot belive this company .I am 78 years old and have not got any money to shop let alone pay nearly £25 for this service which i have no idea how this happened. Ronald Cardus