Anddy Males has been second to none in our planning for a once-in-a-lifetime trip to Finch Bay, Galapagos! His communication went above and beyond and he has left no stone unturned. He is professional... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ecently inquired about a trip to Finch Bay Galápagos, and although I didn’t book this time, Sandy from the travel agency was phenomenal! She was incredibly patient, always available with quick, detail... See more
Company replied
True experts in the knowledge and expertise. There are many options for lodging, tours, activities, and more. Our agent worked with us over a period of two weeks, to best craft out a trip that meet... See more
Company replied
Diego was amazing to work with. He understood our travel needs, gave great suggestions and recommendations, which we would not have considered on our own. He was always polite, responsive and timely... See more
Company replied
Company details
Written by the company
Finch Bay is your ideal home base from which to discover the wildlife of the islands aboard our private yacht and create your own adventures on land and sea. The perfect complement to a Galapagos cruise, or a destination on its own, allows you to feel the islands’ essence. Direct, intimate contact with wildlife is inevitable: we’re surrounded by a protected national park whose feathered and scaly residents like to drop in on us from time to time…
A WONDERFUL PLACE TO AWAKEN
Written by the company
- Beachside Galapagos Hotel
- The Finch Bay Galapagos Hotel’s earliest risers can wade out into the beach’s calm waters and spot yellow warblers darting among the mangroves.
- Ideally -Located
- The Finch Bay Hotel occupies a prime position next to the only public beach in the town of Puerto Ayora, on the south side of Santa Cruz Island.
- Adventure activities
- Scuba dive, kayak, hike, and bike amid inimitable Galapagos nature.
- Wildlife within easy reach
- Up-close encounters with the Galapagos' iconic species
- Exploration activities
- Day cruises, marine life, geology, wildlife observation, the Charles Darwin Research Station
- Relaxing activities
- Read by the pool, stroll on the beach, enjoy a massage or gaze at the stars.
- Prodigious Cuisine
- Fine Ecuadorian and international dinning, complemented by impeccable service and presentation.
- Sustainable Operation
- Voted the World's Green Hotel in 2015, 2016 & 2017.
Contact info
Punta Estrada S/N, Puerto Ayora - Santa Cruz, 200105, Galapagos, Ecuador
- (+1)-844-391-4613
- info@finchbayhotel.com
- finchbayhotel.com
Reply from Finch Bay Galapagos Hotel
Dear W,
Thank you so much for your kind words.
We’re delighted to hear that you enjoyed our privileged location.
We look forward to welcoming you again soon.
Warm regards,
Finch Bay Galapagos Hotel
Reply from Finch Bay Galapagos Hotel
Dear Andrew,
Thank you so much! 🌟
We’re delighted to hear that you found our tour representative helpful and professional. Providing warm, attentive service is always our priority.
Warm regards,
Finch Bay Galapagos Hotel
Agent was very pleasant and informative
2 December 2025
Reply from Finch Bay Galapagos Hotel
Dear Maria,
Thank you so much! 🌟
We’re delighted to hear that you found our agent pleasant and informative. Providing warm and helpful service is always our priority. ✨
Warm regards,
Finch Bay Galapagos Hotel
Excellent and speedy service…
Very quick booking online with the travel agent who answered all our questions and helped to clearly explain the booking process. Would definitely use this company again.
28 November 2025
Reply from Finch Bay Galapagos Hotel
Dear Jackie,
Thank you so much for your kind words! 😊 We're thrilled to hear that our travel expert assisted you promptly and clearly throughout the booking process. We truly appreciate your trust and will gladly share your feedback with the team.
We look forward to helping you again on your next adventure! 🌿
Warm regards,
Finch Bay Galapagos Hotel
Reply from Finch Bay Galapagos Hotel
Dear Martin,
Thank you so much! 🌟
We’re delighted to know you appreciated our communication and the personalized attention during your reservation process. It’s always our pleasure to craft bespoke experiences for our guests. ✨
Warm regards,
Finch Bay Galapagos Hotel
The destination expert service was much…
The destination expert service was much helpful for booking.
2 October 2025
Reply from Finch Bay Galapagos Hotel
Dear Satoru,
Thank you so much for your kind words! 😊 We’re delighted to hear that our destination expert service was helpful in planning your booking. We’ll be sure to share your feedback with the team.
We look forward to assisting you again in the future! 🌿
A great experience
We will be coming to Finch Bay in Jan 2026 and itinerary planned by Carolina Escobar.
We are looking forward and enjoyed working with Carolina
22 September 2025
Reply from Finch Bay Galapagos Hotel
Dear Susan,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Carolina’s support and dedication made planning your itinerary such an enjoyable experience.
We can’t wait to welcome you in January 2026 for an unforgettable Galápagos adventure! 🌴🐢
Warm regards,
Finch Bay Hotel
Expert help from Rosa
4 September 2025
Reply from Finch Bay Galapagos Hotel
Dear Suri,
Thank you for your 5 stars! 🌟 We’re so glad Rosa could assist you — we’ll be sure to share your kind words with her. 💙
Warm regards,
Finch Bay Hotel
No time to complete.
14 August 2025
Reply from Finch Bay Galapagos Hotel
Dear Grant,
Thank you for your 5 stars! 🌟 We noticed your comment and would be happy to help if anything was left unfinished.
Warm regards,
Finch Bay Hotel
Anddy was awesome to work with
Anddy was awesome to work with. Very clear, thorough, and enthusiastic. He listened to our interests and helped us craft the perfect itinerary. 5-stars!
14 August 2025
Unprompted review
Reply from Finch Bay Galapagos Hotel
Dear Jimmy,
Thank you so much for your kind words! 🌟 We’re delighted to hear that Anddy’s clarity, attention to detail, and enthusiasm helped create the perfect itinerary for you.
We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢
Warm regards,
Finch Bay Hotel
Anddy Males - gold star!
Anddy Males has been second to none in our planning for a once-in-a-lifetime trip to Finch Bay, Galapagos! His communication went above and beyond and he has left no stone unturned. He is professional, yet so friendly that we actually feel as though we are coming to visit a friend. Anddy is indeed a valuable asset to Finch Bay. If this is the prelude to our experience, I can only imagine it will be more than we could possibly have hoped for.
13 August 2025
Unprompted review
Reply from Finch Bay Galapagos Hotel
Dear Catriona Davies,
Thank you for your incredible words! 🌟 We’re delighted to hear that Anddy has made your trip planning such a seamless and personal experience. His dedication, attention to detail, and warm communication truly reflect the spirit of Finch Bay.
We can’t wait to welcome you soon and make sure your Galápagos adventure exceeds every expectation! 🌴🐢
Warm regards,
Finch Bay Hotel
Helpful!
This was a great experience! Maria helped us plan every day of our honeymoon in the Galapagos. Our questions were answered and communication was great! :)
12 August 2025
Reply from Finch Bay Galapagos Hotel
Dear Abbey,
Thank you for your wonderful words! 🌟 We’re thrilled to hear that Maria made your honeymoon planning smooth and special, answering all your questions along the way.
We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢
Warm regards,
Finch Bay Hotel
Anddy Males is a true pro in getting…
Anddy Males is a true pro in getting anything sorted you wish for - what a blessing
7 August 2025
Unprompted review
Reply from Finch Bay Galapagos Hotel
Dear Johannes,
Thank you for your wonderful words! 🌟 We’re so happy to hear that Anddy was able to help with everything you needed — truly a blessing.
We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢
Warm regards,
Finch Bay Hotel
Anddy was extremely helpful and…
Anddy was extremely helpful and personable, highly recommend.
5 August 2025
Unprompted review
Reply from Finch Bay Galapagos Hotel
Dear Venetia,
Thank you for your kind words! 🌟 We're so glad Anddy was helpful and friendly.
We look forward to welcoming you for an unforgettable Galápagos adventure! 🌴🐢
Warm regards,
Finch Bay Hotel
Reply from Finch Bay Galapagos Hotel
Dear Matthew,
Thank you for your kind words! 🌟 We’re delighted to know that Rosa was responsive and provided you with the information you needed. We'll be sure to pass along your lovely message — she’ll be thrilled to hear it! 😊
At Finch Bay, we take pride in offering attentive and knowledgeable service, and Rosa is a wonderful example of that. We look forward to welcoming you back for another unforgettable experience in the Galápagos! 🌴🐢
Reply from Finch Bay Galapagos Hotel
Dear Thomas,
Thank you very much for your excellent rating.
Staff were very nice and attentive
Staff were very nice and attentive! View from our room was nice! Property is in great location and we felt safe. Wonderful food options. Overall, our stay was memorable.
28 June 2025
Reply from Finch Bay Galapagos Hotel
Dear Jacob,
Thank you for your kind words! We’re so glad you enjoyed the view, the food, and the warm service from our team. It’s wonderful to know you felt safe and had a memorable stay with us.
We hope to welcome you back soon!
Warm regards,
Finch Bay Galapagos Hotel
Reply from Finch Bay Galapagos Hotel
Dear Kristen,
Thank you for your kind words! We're glad to hear our staff was helpful during your stay.
We hope to welcome you back to the Galápagos soon! 🌿🌊
Warm regards,
Finch Bay Hotel
Rosa was great!
19 May 2025
Reply from Finch Bay Galapagos Hotel
Dear Stephan. Thank you for your lovely comment! 🌟 We're so glad to hear that Rosa made your experience special — we'll be sure to share your kind words with her. 😊 At Metropolitan Touring, we’re proud to have such passionate and dedicated team members. We hope to welcome you on another adventure soon! 🌍✈️
Hotel stuff was absolutely friendly and…
Hotel stuff was absolutely friendly and professional. Thank you.
13 May 2025
Reply from Finch Bay Galapagos Hotel
Dear Alexandru,
Thank you so much for your kind message! 😊 We're thrilled to hear you enjoyed your stay at Finch and that the hotel staff made a great impression. We’ll be sure to pass on your compliments to the team. Hope to welcome you back soon! 🌿🌞
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.