Finch - The Trade Professionals Reviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency, professionalism, and reliability of the work provided. People frequently commend the staff for their helpfulness, politeness, and friendly demeanor, making every interaction pleasant. Reviewers also appreciate the competitive and fair pricing for the high-quality service received. Many consumers highlight the team's commitment to tackling difficult jobs and their determination to find solutions, even when faced with complex issues. People also frequently note the clear communication and detailed planning, ensuring work is completed on schedule and to a high standard. This dedication often results in efficient problem-solving and a smooth overall experience for customers.

What people talk about most

Service

People report positive experiences with service, consistently describing it as excellent, friendly, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Clients share positive opinions on price, consistently finding them fair and reasonable. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the p... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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No recent history of asking for reviews

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4.9

All reviews

(233)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Boiler Choice And Installation By "Finch" Proved Good

I choose this company after a visit to their office to enquire about a fresh boiler installation. Their approach and full understanding of how to make my choice of boilers,their capacity any possible problems along with value for money and not leaving any questions answered! Made my mind up...
The installation was carried out to a good standard on the agreed date and the operative found his way to sort any problem that faced him!
It is one year old now and just had it's service by this company-Finch.That person turned up on time,was very considerate,clean, did the job well and I will be booking my next service with them for 2019....
I am pleased with my purchase and the good parts and labour that came with it.....Go and have a chat for yourself, I wasn't sorry!!! EL.

28 January 2018
Unprompted review
Rated 5 out of 5 stars

5* Customer service

I am a landlady and called this company out to do a small routine job.
I didn’t actually meet anyone as the tenants were there but from start to finish, everyone I dealt with was polite, friendly and efficient, I was kept In touch all of the time. As it happened, I thought something needed replacing because it was out of date, but it wasn’t. Another company may have replaced it and I wouldn’t have know any different but this company took photos to send me showing the expiry date and just charged me a minimal call out fee.
I would not hesitate to recommend them.

14 December 2017
Unprompted review
Finch - The Trade Professionals logo

Reply from Finch - The Trade Professionals

Thank you for your review Liz; we hope to work with you again.

Rated 5 out of 5 stars

Reliable and Trustworthy

Reliable, worked cleanly and quickly, managed to fit us in at short notice and did an excellent job.

30 November 2017
Unprompted review
Finch - The Trade Professionals logo

Reply from Finch - The Trade Professionals

Thank you so much for taking the time to review our service

Rated 5 out of 5 stars

Excellent

Excellent - We as a lettings business regularly use Finch Ltd. I would highly recommend them as a reliable business who provide me with regular job reports enabling me to keep my landlord clients updated.

16 October 2017
Unprompted review
Finch - The Trade Professionals logo

Reply from Finch - The Trade Professionals

Thank you Julie (and your team), much appreciated.

Rated 5 out of 5 stars

Good local plumbing company

Good local plumbing company, well run, good attitude & good professionals.

16 October 2017
Unprompted review
Finch - The Trade Professionals logo

Reply from Finch - The Trade Professionals

Thank you Spencer, we're very grateful for your comments.

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