Finch - The Trade Professionals Reviews 

233
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency, professionalism, and reliability of the work provided. People frequently commend the staff for their helpfulness, politeness, and friendly demeanor, making every interaction pleasant. Reviewers also appreciate the competitive and fair pricing for the high-quality service received. Many consumers highlight the team's commitment to tackling difficult jobs and their determination to find solutions, even when faced with complex issues. People also frequently note the clear communication and detailed planning, ensuring work is completed on schedule and to a high standard. This dedication often results in efficient problem-solving and a smooth overall experience for customers.

What people talk about most

Service

People report positive experiences with service, consistently describing it as excellent, friendly, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Clients share positive opinions on price, consistently finding them fair and reasonable. Reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the p... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(233)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recently had Finch Ltd recommended…

We recently had Finch Ltd recommended to us and I can honestly say that I have been so impressed by the knowledge and professionalism that I will never use another plumbing company. Thanks again to Jamie Colin and Steve .
Phil Slater April Lodge BnB Poole

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service once again

Great service once again. High standard of workmanship. Arrived on time and left property clean and tidy. Colin and Jamie go that extra mile to produce quality work.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service throughout the process

Great service throughout the process. Boiler installation was completed very efficiently and to an extremely high standard. Care was taken to ensure surrounding areas were not damaged.

27 February 2023
Unprompted review
Rated 5 out of 5 stars

The boiler is working

The company makes quick appointments with reliable engineers. The engineer came at time and programmed my termostart. The boiler is working.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

First class service

As ever when contacting Finch for a thermostat problem at a tenanted property, they provided a prompt and excellent service the same day.
and whilst at the property carried out the gas safety inspection for the gas safety certificate

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Another great job from finch we cannot…

Another great job from finch we cannot thank them enough for such great service so professional the advice knowledge and patience they have is outstanding helping us to turn a house into a home highly recommended once again thankyou to Jamie and his team

5 October 2022
Unprompted review
Rated 5 out of 5 stars

In an emergency you can always rely on…

In an emergency you can always rely on Finch Plumbing and Heating Ltd to deal with the issue quickly and efficiently. They are always pleasant, knowledgeable and helpful carrying out the job in a neat and tidy fashion. Cannot thank them enough.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Finch website says that they have built…

Finch website says that they have built an excellent reputation focused on customer service and that’s just what we had as well as professional tidy and knowledgeable work we will definitely recommended and use them again in the future thankyou from Jamie and his team .Alex clifford

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Thankful for perfect service for a decade of years

Thankful for perfect service for a decade of years, professional gas certification and perfect internet communication and payment organization. For years everything works smoothly and to my full satisfaction. Prices are reasonable. Hope, all companies work as Finch.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Emergency boiler failure

Emergency boiler failure, plumber here within the hour which was great as we were flooding spectacularly. Quotes received within a few hours, all very efficient.
The work was completed yesterday and we are very pleased with the result, They really couldn't have done any more for us.

18 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look