Fincallorca GmbH Reviews 7,921

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Muchas gracias for an unforgettable three-week stay at Finca Cocotte! We have enjoyed the spacious house and the many terraces, as well as the pool. The house was very clean, has everything you need i... See more

Rated 5 out of 5 stars

Everything in and around the house was just great….. Gretel and her husband are extremely attentive and so welcoming. They are amazing. At first the location seems a little remote, but then you reali... See more

Rated 5 out of 5 stars

I booked the first time through Fincallorca in Mallorca and i was pleasantly surprised. I am always a little apprehensive when booking with a new company as I am a heavy user of other common booking p... See more

Rated 5 out of 5 stars

Very clean and well equipped finca, quiet, secluded yet close to Artá. Friendly and flexible reception and attentive maintenance. We also appreciated the generous welcome gift selection of fruits and... See more

Company details

  1. Cottage

Written by the company

Wir von der Fincallorca GmbH haben uns auf die Vermittlung exklusiver Fincas und Ferienhäuser auf Mallorca spezialisiert und bieten Ihnen ein ausgesuchtes Sortiment an hochwertigen Fincas sowie individuellen Beratungsservice. Bei der Auswahl der Objekte setzen wir seit jeher konsequent auf hohe Ausstattungsstandards und absolute Top-Lagen, denn wir wollen, dass Ihre Tage auf den Balearen wirklich zu den schönsten des Jahres gehören. Im Laufe der Zeit ist dadurch ein umfängliches Angebot von über 1300 Fincas herangewachsen, auf das Sie über diese Seite zugreifen können. Alle unsere Objekte wurden von uns vor Ort besichtigt, um so unseren hohen Qualitätsanspruch zu gewährleisten. Durch unseren direkten Kontakt zu den Eigentümern ist es uns stets möglich direkt auf Ihre individuellen Wünsche und Vorstellungen einzugehen.

fincallorca.de Support

Written by the company

Besichtigt
Fincallorca hat das Objekt selbst besichtigt.
Fotografiert
Wir fotografieren jedes Objekt eigenhändig.
Beschrieben
Beschreibungen basieren auf Besichtigung und Fotos
Direkter Kontakt
Fincallorca arbeitet direkt mit den Eigentümern zusammen.

Unser Versprechen

100 % persönlich verifiziert; Direkte Zusammenarbeit mit den Vermietern; Originale Inhalte

100 % persönlich verifiziert - Jede Finca wird vom Fincallorca-Team persönlich besichtigt, geprüft und dokumentiert. Direkte Zusammenarbeit mit den Vermietern - Unsere langjährige und vertrauensvolle Zusammenarbeit mit den Vermietern ermöglich unseren Kunden einen individuellen Service. Originale Inhalte - Auf der Grundlage unserer Besichtigung vor Ort erstellen wir 100% originale Beschreibungen und Fotos.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 1 out of 5 stars

Faulty air conditioning and terrible customer service

We have just come back from a stay in one of the villas in Mallorca. On arrival the owner told us that there was such a breeze that you didn’t need air conditioning at night. Perhaps we should have been suspicious as from the first night the air conditioning would not work. It went on stop, start or just plain stop and the rooms were unbearably hot. We were a family party with elderly grandparents, a pregnant woman and 4 children under 5. This severely disrupted our holiday.

They sent people round to fix it and kept telling us it was sorted, only for the system to fail again shortly after.

When we contacted the company about reimbursement for our situation they offered us a derisory 6% back.

19 July 2022
Fincallorca GmbH logo

Reply from Fincallorca GmbH

Hi Charlotte, I tried to get in touch with you via Trustpilot but unfortunately you are not answering to my request. I am sorry, that your experience with fincallorca has not been how you would have liked it to be. If you provide me with your email adress, I could check your booking again in our system.

Rated 5 out of 5 stars

We hired a villa through Fincallorca…

We hired a villa through Fincallorca for the first time in 2020 after finding a suitably sized property for all the family. After being unable to travel for the original booking due to the pandemic, we were able to reschedule the booking to this year for the same week with no issues. As time got closer to our departure we had concerns with regards to ‘amber countries’ turning red and the rules regarding testing etc. Luckily we were able to travel and had a great time. Fincallorca were available via email and responded all the time. The necessary forms were sent to us and everything was relatively straight forward. I wouldn’t have a problem recommending to others.

11 September 2021
Unprompted review
Rated 1 out of 5 stars

Would never use again! Be warned ! VILLA CAN RIUS, MURO !

Would never use this company again! They are out to get your money and do not care about anything else !
The company are very unhelpful. We thought we may not be able to travel due to covid and they said we lose our money if we don't go! We stayed at VILLA CAN RIUS IN MURO. had a lovely 2 week stay but be careful. We paid a LOT of money to stay in this villa. The sofas need replacing, the chairs in the kitchen are worn, no plastic ware to use outside. You have to pay for the WHOLE electricity in the villa for the duration of your stay. €150 euros for a 2 week stay for electricity is outrageous!! Your basically paying to run this huge villa for your stay for everything that runs on electricity! Be warned ! Also frogs around the pool at night so we couldn't go swimming.. and these frogs were in the pool too.
My daughters costumes and hair went a yellow/green tinge from the water and the owners are trying to tell us its nothing to do with their pool!
Do yourself a favour, book with a company that will refund you if you cannot travel. Also make sure you book with a company that include everything in the price !
The villa was not very clean. Dust in the corners, dead flies too! They don't clean or Mop under the beds or sofas. For this kind of money you expect top notch. Not 3 star! Never again!

30 August 2021
Unprompted review
Fincallorca GmbH logo

Reply from Fincallorca GmbH

Hello,
thank you for your rewiew. We are happy to hear that you had two lovely weeks at the finca. Nevertheless we are sorry that from your point of view you were not satisfied with our service and the villa you stayed at. The evaluations of this property have been throught positive. On the detail page of the villa you find every information, also that electricity will be charged seperately. If you ever encounter some problems we kindly recommend to contact the owner/contact person at the villa inmediately. Usually the problem can be resolved quickly. Fincallorca acts as an intermediary between you and the owner. In your special case the owner agreed to change your travel dates from 2020 to 2021so that you all could travel.

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