Ffordes Reviews 

Having dealt with Ffordes on a number of occasions by phone and email both to buy and sell equipment I have always found them to be helpful, responsive and very fair.
More recently I have been spending extended periods in the Scottish Highlands and so have been able to periodically call into the shop. I have always been made entirely welcome, the staff have been helpful and patient and the range of new and used equipment available for inspection has been almost overwhelming.
I can happily recommend them to anybody looking for new or used equipment, advice or a great field workshop experience which they regularly offer in conjunction with their suppliers and well known photographers.

Fforbes came up trumps when I was looking for my new camera. A good price, great service before and after the purchase - a firm recommendation from me.

Purchased a second-hand Olympus Zuiko 25mm 1.2 PRO lens. The price was very competitive, even with the postage cost it was much less than MPB were selling it for. The description was very accurate. Six months warranty was very reassuring.

Would recommend this shop.

Excellent service from the Fords team again, been buying from these guys for 20 years, helpful staff, great selection, fair prices.

This is the second time I have used Ffordes and would certainly do so again.
Excellent service and I am very happy with the binoculars.
I have previously bought a Leica lens from Ffordes, which had a fault. They replaced it very quickly.
Would certainly recommend.

Ffords was recommended by a professional photographer who said that it was dangerous. Right enough. You could spend £1000s in there quite easily. Anyways. As a very unknowledgable person, I found their advice extremely useful. Very good service and friendly staff, such a rarity these days. I’ll defo return.

Always find Ffordes Facebook posts helpful and entertaining so I bought my Sigma lens from them. Very helpful and accommodating staff and competitive price. Ordered just before 1pm and it arrived next day. Great service.

Superb service from start to finish. I was given Ffordes gift vouchers as a birthday present and made contact to ask for advice about which camera to choose. Those I had originally selected from the website weren't really what I was going to give me what I wanted. I'm no technical photographer but at no time did I feel the suggestions or explanations were patronising - they just hit the right spot and helped me decide what to get. Decision made, the purchase was arranged by email and phone with the camera arriving next day. Initial playtime with it shows that it is ideal for what I need. Thank you Alister, Terry and everyone else involved!

I purchased a camera from Ffordes but initially had little chance to use or look at it when it arrived. When I did, I noticed that the integral hood had been removed from the lens and an aftermarket one had been attached to a Hoya filter and pressed onto the lens. I contacted Ffords who said that as I was beyond the returns period they would only issue a credit note. As I was looking for this particular camera and they are uncommon this was of no use to me. I requested a refund on the basis that I thought that such a material alteration to the camera was worthy of mention in the product description. I was told that I should have noticed it on the pictures posted and that they were under no obligation to also put it in the written description.
OK so what am I unhappy about? If I am feeling generous then i suspect that the Ffords "inspection" of the camera missed the modification/repair, i.e. incompetence/mistake. If I am feeling less generous then they noticed it and decided to ignore it and just sell it on with no mention in the description instead falling back on "well it was in the photo". Whether it was Incompetence or "sharp practice" I would not buy anything from them again and would not recommend them to you.

Traded some very old film gear for a used digital lens. Very easy service and a good price offered. New lens is excellent. Fast delivery. Good communication- very professional. NOTE. their desktop website is much easier to use than the mobile one. Much more in the menu!

I bought a tripod from Ffordes in summer while on holiday in Scotland 2021. At some point after that in the coming months I managed to loose one of the rubber feet. Twice I unsuccessfully sourced a new on off eBay. Each time being sent the wrong size despite there size guide stating it was the correct size. Finally I chanced it to see if Ffordes could obtain one. Not only did the managed to get me the correct one but there was no charge either. Fantastic service. They might be 400 miles away from where I live but I won’t hesitate in future to use them when purchasing any future camera gear. A thoroughly recommend company to do business with

Excellent used 24mm f1.4 Canon EF lens and very good price £480. Most other used lenses of this spec cost £700 and new ones £1500 and brilliant for my wide angle astrophotogrpahy. Staff were very professional in the way they handled my purchase. I bought one copy of this lens which was not as good as I would have wanted so they willingly exchanged it for a second copy of the same lens which turned out excellent.,

I ordered a Canon 400mm f2.8 usm L lens. Despite there being zero available anywhere, these guys gave me a fantastic deal. The whole team were exceptionally easy to deal with and they rushed it out to me in 2 days....couldn't ask for better service. i will definitely be buying here in future!

Purchased a new lens from Ffrods …… had never used them before. Transacted the business over the phone, and the person I spoke to was friendly a helpful. Completed the purchase, and the lens arrived on time, immaculately packaged, and in first class condition. Good / straightforward people to do business with, coupled with competitive pricing. Recommended…buy with confidence. First class service. Will certainly use them again.

I just purchased a used Nikon 35mm film camera from ffordes and I was very happy with the service I received, from my initial contact with the store about shipping to Canada and placing the order the service was first class. From placing the order to receiving the product was 4 days that is pretty impressive.
I bought the camera purely out of nostalgia as it was my first SLR many years ago, but will certainly be putting a few rolls of film through it.The camera was described as in excellent condition and that was spot on, thanks to everyone at ffordes.

First order with a used X-E3. Everything went well. Informed instantly of order placed. Kept updated throughout. Camera is exactly as described. Well packed. Quick and very pleasant customer service. Altogether very happy and will be using again.

I ordered a roll film camera and an unrelated lens hood.
They arrived next day. Both items were even better than the descriptions and pictures, in the case of the camera just shade short of mint ! Exceptional service, and very well priced. What's not to like ? I've known of this firm since 1966, but never made a purchase until now.
Don't hesitate, use them, I did !

Amazing service for Ffords!
They managed to get my camera back to me before Christmas despite the Covid issues.
Its nice to see that traditional customer care is still operating and not dead.
Brilliant help and assitance, I shall be buying more from Ffords in the future!

can't fault them, amazing customer service over email and the camera I received was exactly as described (even got a freebie)

Top Quality Products. Fast & Friendly Service.
Have dealt with Ffords Photographic for years.
Although geographically they are near the top of Scotland their dispatch times are amazing. Always a good selection of excellent used items. Excellent and Very Highly Recommended.