Fever Reviews 

114,772
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 34,029 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible live performances, amazing atmosphere, beautiful design elements, and exceptionally talented cast members across many highly engaging shows. People also mention that the team is very friendly and helpful, while ticketing and overall customer service consistently remain smooth and efficient. However, some people mentioned that parking can be quite expensive or difficult to find, and a few noted challenges with certain venue locations being far away. Additionally, a small group of customers experienced unhelpful or rude behavior from specific staff members during their visit.

What people talk about most

User experience

People report positive experiences with user experience, often highlighting the fantastic displays, great... See more

Product

Users describe positive interactions with product, highlighting top-notch performances, fascinating exhibits,... See more

Service

Clients share positive opinions on service, noting that it was exceptional, quick, and easy. Reviewers also... See more

Location

Customers consistently note positive experiences with location, highlighting that the venue was great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top-notch performances and novel drink combos make "a night with Poe" a must-see for even the most casual Poe fan. Did not know what to expect at first, but the actors were also incredible singers whi... See more

Company replied

Rated 5 out of 5 stars

The exhibition far exceeded what I was expecting. Having a audio headset helped with further information about certain objects. The staff were friendly and helpful. The idea of following the *God's F... See more

Company replied

Rated 5 out of 5 stars

I'm blown away by the concept as a whole. What a fun and informative way of laying out just what made these serial killers think the way they did! I found myself PROUD of these actors for actually... See more

Company replied

Rated 5 out of 5 stars

The performers were amazing, they each put a lot of emotion into their piece. Each reading was unique. The atmosphere and ambience was great. The drinks were good, the last one was delicious. The... See more

Company replied


Company details

  1. Event Ticket Seller
  2. also in
  3. Cultural Tours Provider
  4. Museum
  5. Music Producer
  6. Night Club
  7. Wellness Program

Written by the company

Fever is the world’s leading tech platform for discovering culture and live entertainment, inspiring over 300 million people last year to discover the best experiences in over 40 countries. With a mission to democratize access to culture and entertainment in real life, Fever inspires users to enjoy unique experiences and events —from immersive exhibitions and sports to interactive theatrical performances, concerts, and festivals— while empowering its partners with data and technology to develop and expand new experiences worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115K reviews

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Asks customers to review

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4.6

All reviews

(114,772)

61,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a nice event

It was a nice event, and the venue was amazing.

29 October 2026
Fever logo

Reply from Fever

So glad you enjoyed the event and that the venue stood out to you. We hope to welcome you back soon for another great Fever experience!

Rated 5 out of 5 stars

We really enjoyed the show

We really enjoyed the show. The actors were really good and it does give you the basic's on all 4 serial killers. The actors were fun to interact with as they were in the crowd either handing out drinks or picking up empty cups. Would definately go again.

29 October 2026
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Reply from Fever

So glad you really enjoyed the show and that the actors made it such a fun, interactive experience. It’s great to hear the crowd interaction and the basics on all 4 serial killers stood out for you. Hope to welcome you to another Fever experience soon!

Rated 5 out of 5 stars

So much fun

So much fun, they were incredible

29 October 2026
Fever logo

Reply from Fever

So glad you had so much fun and found them incredible! We’re happy this experience delivered such a great time, and we hope you enjoy many more Fever moments soon.

Rated 5 out of 5 stars

response was quick & resolved

response was quick & resolved. Although I would have preferred being able to change my date & I understand the terms. Janis Bell

28 October 2026
Unprompted review
Fever logo

Reply from Fever

We’re glad the response was quick and resolved, Janis. We appreciate your understanding about the date change terms, and we hope you’ll enjoy more Fever experiences in the future.

Rated 4 out of 5 stars

accomodated me immediately

29 October 2026
Unprompted review
Fever logo

Reply from Fever

We’re glad we could accommodate you immediately. Thanks for sharing your experience, and we hope you enjoy many more Fever experiences soon.

Rated 5 out of 5 stars

I was able to change the tickets to a…

I was able to change the tickets to a different time with NO hassle. Can't wait to see this

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Great to hear the ticket change was hassle-free! We’re glad you’re all set for the experience and can’t wait for you to enjoy it. Hope you have an amazing time and discover more Fever experiences soon.

Rated 2 out of 5 stars

Overpriced for the experience

Overpriced for the experience. I can see Van Goghs work online for free. Would not pay to do anything with Fever again.

29 October 2026
Fever logo

Reply from Fever

Hi Melinda,
We’re sorry to hear that the experience did not feel worth the price for you.
We’ve contacted you directly by email because we’d like to better understand which aspects of the experience disappointed you and take a closer look at your feedback.
Best regards,

Rated 5 out of 5 stars

Fever is great

Great booking process. Good value for the tickets that we bought. I have purchased two sets of tickets from Fever and have had zero problems. Your tickets are in the app and all you have to do is show them at the venue. I will be using this app again.

29 October 2026
Fever logo

Reply from Fever

Great to hear everything went smoothly with Serial Killer Speakeasy - Montgomery, and that the booking process and in-app tickets made things easy. We’re glad you’ve had zero problems with Fever so far, and we hope you enjoy many more great experiences with us soon.

Rated 5 out of 5 stars

Fun troupe of actors!

Fun troupe of actors!! Well done and exciting

29 October 2026
Fever logo

Reply from Fever

So glad you enjoyed the fun troupe of actors and found the experience well done and exciting! Thanks for sharing this with us, and we hope you’ll join us for another Fever experience soon.

Rated 5 out of 5 stars

Helped with tickets

Helped with tickets

29 October 2026
Unprompted review
Fever logo

Reply from Fever

Glad we could help with your tickets! We’re happy the experience was smooth for you, and we hope you enjoy many more Fever experiences soon.

Rated 5 out of 5 stars

Awesome job and very nice to see the work

It was great experience to visit miniature of Canada, we really enjoyed it so much.thank you for the awesome experience.

29 October 2026
Fever logo

Reply from Fever

So glad you enjoyed the miniature of Canada and had such a great experience seeing the work. We really appreciate you sharing this, and we hope to welcome you to another Fever experience soon.

Rated 5 out of 5 stars

The booking process was easy and the…

The booking process was easy and the staff at the disney experience were organized and gentle

29 October 2026
Fever logo

Reply from Fever

So glad the booking process felt easy and that the Disney experience staff made everything feel organized and gentle. Thanks for sharing this lovely feedback, and we hope you enjoy more Fever experiences soon.

Rated 5 out of 5 stars

Amazing Experience

16 October 2026
Unprompted review
Fever logo

Reply from Fever

So glad you had an amazing experience! We’re happy Fever could be part of it, and we hope you enjoy many more unique Fever experiences soon.

Rated 5 out of 5 stars

I was really happy with the trail

I was really happy with the trail. Good level of scariness! my 4yrs old daughter was scared and happy at the same time. She definitely wanted to go again, and me too.

29 October 2026
Fever logo

Reply from Fever

So glad the trail hit that perfect level of scariness for you and your daughter! It’s lovely to hear she was scared and happy at the same time and already wants to go again. Hope you both enjoy many more Fever experiences soon.

Rated 5 out of 5 stars

Really good Halloeeen experience

Really good Halloeeen experience. Actors superb. More going on than expected.

29 October 2026
Fever logo

Reply from Fever

So glad you had such a great Halloween experience! It’s wonderful to hear the actors were superb and that there was more going on than you expected. Hope you enjoy more Fever experiences soon!

Rated 5 out of 5 stars

The theater was perfect in size

The theater was perfect in size. We wanted to get there early for seating, there were five of us. We ended up getting there about 15 minutes before show time. The ushers were very helpful helping us find five in a row. Loved it, hopefully will be back!

17 October 2026
Unprompted review
Fever logo

Reply from Fever

So glad to hear the theater was the perfect size and that the ushers helped you find five seats together. We’re thrilled you loved it, and we’d be happy to welcome you back to another Fever experience soon.

Rated 5 out of 5 stars

very prompt responses!

27 October 2026
Unprompted review
Fever logo

Reply from Fever

We’re glad our prompt responses made a difference for you. Thanks for sharing your experience with Fever, and we hope you enjoy many more unique Fever experiences soon.

Rated 5 out of 5 stars

Great audio & visual experience

Great to have the audio stories and background to accompany the journey.

One suggestion however, which we saw in another museum overseas.you give a card for one of the passengers or ship staff/crew on board the Titanic and you follow their story thru the voyage, and find out at the end if they survived or perished.... good fun

24 October 2026
Fever logo

Reply from Fever

Thanks for sharing this — we’re so glad you enjoyed the audio stories and background that brought the journey to life. It’s great to hear the experience felt so engaging, and we hope you’ll join us for another Fever experience soon.

Rated 5 out of 5 stars

Telling the stories from the different…

Telling the stories from the different points of view was a nice take on the different serial killers. The serial killer perspective, the bar tender, the detective was all performed great.

28 October 2026
Fever logo

Reply from Fever

We’re so glad you enjoyed the different points of view in the storytelling and that the serial killer, bartender, and detective performances all landed so well. Thanks for sharing such thoughtful feedback, and we hope you’ll join us for another Fever experience soon.

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