Femme Luxe Reviews 14,979

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look exactly as pictured online. Many consumers appreciate the excellent value for money, finding the prices very reasonable for the quality received. The delivery service is frequently highlighted as fast and reliable, with many orders arriving sooner than anticipated. However, some customers also noted issues with their orders, including receiving damaged or stained items. A few people experienced problems with delivery, where parcels were either lost in transit or left in insecure locations, leading to non-receipt of goods and difficulties with refunds.

What people talk about most

Product

Consumers generally express satisfaction with the products, often praising the quality, trendy designs, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the amazing quality of the clothing,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report positive experiences, praising... See more

Price

Customers had positive experiences with price, often highlighting the affordability and value for money. Many... See more

Based on these reviews

Rated 5 out of 5 stars

I have used femme luxe for years now and made many purchases in-fact my favourite LBD is from femme luxe and still going strong after many years. Customer Service is amazing and they offer next day de... See more

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Rated 5 out of 5 stars

I purchased a dress from Femme Luxe and I’m genuinely impressed with the whole experience. The website was easy to navigate, the sizing guide was accurate, and checkout was simple. My order arrived... See more

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Rated 5 out of 5 stars

First time I’ve ordered from femme luxe and I must say I’m extremely impressed! I Ordered for next day delivery and within minutes I received a notification that my package had been dispatched. Very... See more

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Rated 5 out of 5 stars

Excellent! Was a little dubious using a site I’d never used before. I decided to order two dresses to try. They arrived very quickly and were perfect. The fit perfectly quality was good and the sizing... See more

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Rated 5 out of 5 stars

Bought a dress from here and when it came it had a red stain on the front of the dress unfortunately. I messaged customer services, they were apologetic and they very kindly sent me a new one out, nex... See more

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Rated 5 out of 5 stars

I ordered 4 cardigans in different colours, the quality of the material is sooo good! I love all of them, the delivery was quick and I was kept up to date with my order the whole time.. would highly r... See more

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Rated 5 out of 5 stars

Iv bought 3 dresses from here now and they are all absolutely stunning. Had so many compliments when wearing them. Great quality and fit true to size. Would definitely recommend to buy from there👌

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Rated 1 out of 5 stars

Terrible Quality, arrived unwearable, hood ripped off at one side. It’s like market stuff with high end prices, the coat wasn’t even vinyl and the material is awfull shiny and cheap, it’s small in the... See more

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Rated 5 out of 5 stars

Was in a rush to find a a dress for a friends birthday after the first option failed from elsewhere! FEMME LUXE DIDN'T DISAPPOINT! The dress was stunning the fit was on point and delivery arrive... See more

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Rated 5 out of 5 stars

Extremely quick delivery!!! I ordered a very last minute outfit and the following day it was already dispatched, that’s very good service. The quality of clothes is amazing. I was worried about the si... See more

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Rated 5 out of 5 stars

I can’t even begin to explain how many times I have needed THE perfect outfit last minute and FemmeLuxe always pulls through! Sizing is always on point to! FemmeLuxe you’ve never let me down!

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Rated 5 out of 5 stars

The dresses fit perfectly. The material used was high standard. Good quality at quality prices. I would highly recommend. I never heard of this site and my friend introduced me to it. I ordered on Mon... See more

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Rated 1 out of 5 stars

Avoid.. placed order weeks ago for next day delivery never arrived they told me it had been shipped but must have got lost in transit so they would send a replacement out next day delivery waited anot... See more

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Rated 5 out of 5 stars

I can't believe I've never shopped with Femme Luxe before, they're clothing range is super nice. The sizing is also really accurate which is a huge bonus. Really impressed!

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Rated 5 out of 5 stars

I ordered a jumpsuit which was unfortunately the wrong size, rather than sending it back I requested an exchange the exchange was processed so quickly. The jumpsuit is good quality and very affordable... See more

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Rated 1 out of 5 stars

Ordered some items paid for next day delivery, got delivered by there courier. Picture was taken by my front door but I wasn’t in and I live on my own. Raised it a couple of days later saying that... See more

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Rated 5 out of 5 stars

Love femme luxe always looking on there have orderd 5 outfits in the past 3 tracksuits and 2 ribbed and every time I were them I always get compliments! Always recommending femme luxe to people ! Lov... See more

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Rated 5 out of 5 stars

i love femmeluxe super stylish, great prices and fast delivery. my go to place to find casual and going out clothes. keeping me looking on point. thanks femmeluxe

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Rated 5 out of 5 stars

I’ve ordered a couple of dresses from this site. They have always been delivered quickly & of good quality. I will definitely be ordering again & would recommend.

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Rated 5 out of 5 stars

Fantastic! I even had an issue with my delivery and they responded to me straight away. My delivery was sent out quicker than I expected and my outfits were stunning. Absolutely loved them.

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Rated 5 out of 5 stars

Ordered a beautiful skirt and white dress from here looked absolutely stunning on and it was super fast delivery! Wouldn’t recommend this company enough! ❤️

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Rated 5 out of 5 stars

Femme Luxe is an amazing website for the latest fashion trends at unbeatable prices. They have such a huge range of clothing and I cannot wait to shop here again! The sizing is also spot on and I can'... See more

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Rated 5 out of 5 stars

I absolutely loved what I ordered! The clothings condition was on point and it had a huge variety to choose from but eventually I found what I needed. I definitely recommend everyone go and buy

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Rated 5 out of 5 stars

I love shopping with femme luxe. It’s my go to site for my clothes. I love their loungewear sets especially, I have ordered 3 of the same sets in different colours. I will definitely be ordering lots... See more

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Rated 5 out of 5 stars

I love this company the clothes are trendy and of good quality shipping is great orders ship most of the time on the same day you order

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Rated 5 out of 5 stars

I ordered for the first time and got the cross lounge wear tracksuit and I am in love island love the quality and how quick delivery was will be back for sure

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Rated 5 out of 5 stars

I ordered some fake nails, nail polish base, cotton pads and a nice top and the quality is amazing I would highly recommend everything from femme luxe as ive tried various things from here and ive alw... See more

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Rated 5 out of 5 stars

The clothing always comes exactly as pictured and described. It’s always excellent quality and at a good price. The delivery time is great too!

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Rated 5 out of 5 stars

Website is really easy to navigate, have a lot of options for different occasions and outfits for events. Loungewear always great. Good quality clothes.

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Rated 5 out of 5 stars

Fast delivery. Products are fantastic quality i have recently bought 2 for my daughter shes loves them. Wash well. Super happy ☺️

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Rated 5 out of 5 stars

The dress was true to size, lovely fabric, amazing quality. Femme Luxe have so many styles to choose from I will definitely be ordering again!!

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Rated 5 out of 5 stars

Fantastically fast delivery. Gorgeous dress fits really well , good quality. I’m fast becoming a big fan of this shop ❤️

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Rated 5 out of 5 stars

I love how comfy my black joggers are and my sweatshirt. The quality is amazing and I will be definitely purchasing more clothes from there.

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Rated 5 out of 5 stars

I’ve ordered twice now and both experiences have been great The dresses fit according to my size and I love the 2 oversize T-shirts I got Next day delivery and great service

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Rated 1 out of 5 stars

Ordered an item that I'm not happy with and selected to be issued with a refund. Upon purchasing the dress I received a 10% discount of £2.19- total paid for the dress was £21.99. For some reason Femm... See more

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Rated 5 out of 5 stars

First time ordering and I was really pleased with how quickly my order arrived and the top was great quality. Will definitely be ordering again 🙂

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Rated 4 out of 5 stars

Really happy with clothes they look wonderful, good quality for the price. Customer services are slow to respond to queries but happy to quickly resolve any issues you may have. Would definitely b... See more

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Rated 1 out of 5 stars

Very poor customer service. All the 1 star reviews are the truth. They do not reply to emails!!! Customer service from this store is the worst ive ever seen. Will never buy or recommend femme luxe eve... See more

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Rated 5 out of 5 stars

I ordered a sage green dress for my baby’s christening. It is absolutely stunning the sizing is great. Delivery was fast and great communication.

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Rated 1 out of 5 stars

Ordered on the 1st & my parcel was delivered to a man who’s clearly not me. He was allowed to receive it & even signed off on it, I still haven’t had a replacement or a reply from Femme Luxe though I... See more

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Rated 5 out of 5 stars

Found exactly what I was looking for at an amazing price. Arrived when it said it would. Great quality. Great site. Will definitely be using again.

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Rated 5 out of 5 stars

Very cute eyeshadow , balanced amount of mats and shimmers, easy to blend , 😊 with my purchase , FAST DELIVERY 🎁👍 Highly recommended

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Rated 5 out of 5 stars

Brilliant quality clothing, super quick delivery! Price for what you get is absolutely amazing too!! Thank you

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Rated 1 out of 5 stars

Dress arrived very quickly however it’s stitched incorrectly and unwearable. When requested a refund, I don’t have an option to do so? I have sent an email to hopefully get a refund.

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Rated 5 out of 5 stars

I’ve ordered two items from femme luxe so far and I am beyond happy with both items. Paid for next day delivery and it came on time. Would definitely recommend

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Rated 4 out of 5 stars

Ordered next day delivery. Came by 1pm the next day. The quality of the material was great I’m happy with it however the sizing was a bit baggy on me so ive had to exchange for a smaller one. The item... See more

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Rated 4 out of 5 stars

The delivery was super speedy and the quality of the items were really great. Unfortunately I wasn't able to keep my items as they didn't fit. That said, the returns process was really straight forwar... See more

Company replied


Company details

  1. Dress Store
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

At Femme Luxe, we believe that inside every woman is a bold, fierce Femme Fatale. Channel your inner siren with our selection of expertly curated, trendsetting pieces.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Brought some dresses and absolutely…

Brought some dresses and absolutely love them will order again

15 March 2026
Unprompted review
Femme Luxe logo

Reply from Femme Luxe

Dear Katie,

Thank you so much for your kind words! We’re thrilled to hear you love your dresses. We can’t wait to have you shop with us again soon!

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Great quality and really fast delivery

Great quality and really fast delivery, jumpsuit looks amazing on very flattering.

16 March 2026
Unprompted review
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Reply from Femme Luxe

Dear Toni,

Thank you so much for your lovely review! We’re so glad you’re happy with the quality and speedy delivery, and even happier that the jumpsuit looks amazing on you. Enjoy wearing it.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Great styles, fast delivery and good value for money

I recently ordered four dresses from Femme Luxe and overall had a really positive experience. The main things that stood out to me were the style, the affordable prices, and the speed of delivery. I chose next day delivery and the order actually arrived the following day as promised, which was great and very convenient.

In terms of the items themselves, three of the dresses looked just like the photos online and I was really happy with the style and quality for the price. The designs are very trendy and perfect if you’re looking for fashionable pieces without spending too much.

The only small issue I experienced was with sizing. Two of the dresses were slightly bigger than expected, so they didn’t feel completely true to size. It would be helpful if the size guide was a bit clearer for each item, as the sizing may not always match standard UK sizing.

Overall though, I had a good experience and I would definitely order from Femme Luxe again.

25 February 2026
Unprompted review
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Reply from Femme Luxe

Dear Hurst,

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that you had a positive experience with us and that you were happy with the style, prices, and our next day delivery service.

It’s great to know that most of the dresses met your expectations and that you liked the quality and trendy designs. We also truly appreciate your feedback regarding the sizing. Customer feedback like this is very valuable to us, and we will certainly take your comments about the size guide into consideration as we continue to improve our product information.

Thank you again for your support, and we look forward to welcoming you back to Femme Luxe in the future.
Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Absolutely fantastic real quick…

Absolutely fantastic real quick delivery wow amazing ordered last night around midnight received it this morning following day the quality is absolutely beautiful exactly as described

7 March 2026
Unprompted review
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Reply from Femme Luxe

Dear Daniel,

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with the quick delivery and that the item met your expectations. It means a lot to us that you found the quality beautiful and exactly as described.

We truly appreciate your support and hope to serve you again in the future.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Amazing quality material

Amazing quality material, and I very quick delivery. I DONT have a bad word to say about it! Will definitely be ordering again

27 February 2026
Unprompted review
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Reply from Femme Luxe

Hi Caitlin,

Thank you so much for the fantastic review! We're really happy to hear you love the quality of the material and that your order arrived quickly. It means a lot to us that you had such a great experience and don’t have a bad word to say! We truly appreciate your support and look forward to your next order.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. And the best quality track suits. I have ordered 6 in total now. Wouldn’t shop anywhere else.

12 February 2026
Unprompted review
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Reply from Femme Luxe

Dear Demi,

Thank you so much for your amazing feedback! We’re really glad you’re happy with the quality and our super fast delivery. It means a lot that you’ve ordered 6 tracksuits from us and continue to choose us. Your support truly means the world to our team. We look forward to getting your next order out to you just as quickly.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Was in a rush to find a a dress for a…

Was in a rush to find a a dress for a friends birthday after the first option failed from elsewhere!

FEMME LUXE DIDN'T DISAPPOINT! The dress was stunning the fit was on point and delivery arrived next day what more could you want.

10/10 service all round :)

12 February 2026
Unprompted review
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Reply from Femme Luxe

Dear Chelsea,

Thank you so much for this amazing review! 💖

We’re so glad we could come through for you when you needed us most! There’s nothing worse than a last-minute outfit panic, so hearing that your dress was stunning, the fit was perfect, and it arrived the very next day truly makes our day.

Your 10/10 rating means the world to us — thank you for choosing Femme Luxe and for taking the time to share your experience! We can’t wait to help you find your next show-stopping look.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

I love this company the clothes are…

I love this company the clothes are trendy and of good quality shipping is great orders ship most of the time on the same day you order

22 February 2026
Unprompted review
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Reply from Femme Luxe

Hi Carnea,

We’re thrilled to hear that you love our trendy styles and quality pieces. It’s also great to know our fast shipping is making a difference — we work hard to get orders out as quickly as possible, and we’re so glad you’ve noticed!

We truly appreciate your support and can’t wait to bring you more looks you’ll love!

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

I’ve ordered a couple of dresses from…

I’ve ordered a couple of dresses from this site. They have always been delivered quickly & of good quality. I will definitely be ordering again & would recommend.

19 January 2026
Unprompted review
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Reply from Femme Luxe

Dear Jackie,

Thank you so much for your lovely review! We’re so happy to hear you’re pleased with the quality of your dresses and our fast delivery. We can’t wait to have you shopping with us again!

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

I love femme luxe I order often and…

I love femme luxe I order often and always quick delivery and never had a problem with any products

3 February 2026
Unprompted review
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Reply from Femme Luxe

Dear Kayley,

Thank you so much for your lovely feedback! We’re so happy to hear you love shopping with us and that delivery and products have always met your expectations. We appreciate your continued support!

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

I’ve always brought outfits from…

I’ve always brought outfits from femmelux, I find them well made and the dresses are beautiful for any occasion

22 January 2026
Unprompted review
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Reply from Femme Luxe

Dear Diana,

Thank you so much for your continued support! We’re so happy to hear you always enjoy shopping with us and love the quality and versatility of our dresses. It truly means a lot to have you as a loyal customer.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

I purchased a dress from Femme Luxe and…

I purchased a dress from Femme Luxe and I’m genuinely impressed with the whole experience. The website was easy to navigate, the sizing guide was accurate, and checkout was simple. My order arrived sooner than expected and was beautifully packaged.

The dress itself exceeded my expectations — the fabric feels great, the fit is flattering, and the style looks exactly like the pictures online. It’s one of those pieces that makes you feel instantly confident when you put it on.
Overall, I’m really happy with my purchase and would recommend Femme Luxe to anyone looking for stylish, affordable fashion.

9 January 2026
Unprompted review
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Reply from Femme Luxe

Dear Fernanda,

Thank you so much for taking the time to share such a lovely review! We’re thrilled to hear that you had a great experience from browsing our website to receiving your order. It means the world to us that the dress exceeded your expectations and made you feel confident — that’s exactly what we aim for.

Your recommendation truly means a lot, and we can’t wait to style you again soon. Thank you for choosing Femme Luxe!

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Great quality products & quick shipping

Great quality products & quick shipping

15 January 2026
Unprompted review
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Reply from Femme Luxe

Dear Aashni,

Thank you so much for your kind review! We’re really happy to hear you loved the quality of our products and our quick shipping. Hope to see you again soon!

Kind Regards,
Femme Luxe

Rated 1 out of 5 stars

Daylight robbery!

Ordered an item that I'm not happy with and selected to be issued with a refund. Upon purchasing the dress I received a 10% discount of £2.19- total paid for the dress was £21.99. For some reason Femme Luxe not only want to charge £3.50 to process the refund but also want to deduct the 10% discount of £2.19 from the refund, and want to offer me a refund of £16.30!!! This is absolutely unacceptable and totally unjustified. The return fee I can just about swallow. But deducting additional monies from me for an unworn item that I've requested to return immediately upon receipt, is bordering on scandalous. Have contacted Femme Luxe for further clarification as this is unacceptable practice.

21 January 2026
Unprompted review
Femme Luxe logo

Reply from Femme Luxe

Hi Alana,

Thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience, and we’d like to clarify the refund calculation to avoid any confusion.

When placing your order, a 10% discount code was successfully applied. This reduced the item price by £2.19, meaning the total amount you paid for the dress was £19.80. As this discounted amount is what was charged, we are only able to refund the amount actually paid — the discounted portion (£2.19) was not paid and therefore cannot be refunded.

In line with our return's policy, a £3.50 return processing fee is deducted from the refund. Once this fee is applied, the remaining refundable amount comes to £16.30.

We understand that this can be frustrating, but please be assured that no additional charges have been applied beyond what is outlined in our return's policy, and no refund has been withheld for an amount that was not originally paid.

If you would like further clarification or have any additional questions, our customer support team would be happy to assist.
Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Fast delivery and true to size

Fast delivery and true to size. Love it!

6 January 2026
Unprompted review
Femme Luxe logo

Reply from Femme Luxe

Dear Rachael,

Thank you for your feedback! We’re happy to know you’re satisfied with the delivery and sizing. We appreciate your support.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

One of my favourite places to order my…

One of my favourite places to order my outfits from, amazing quality clothes, I’m a bigger girl and can never find anything I feel comfortable in or that fit my chest area but everything I’ve ordered from femme luxe has been perfect and any time I’ve had to contact them, they’ve always got back to me within 24hours and delivery is always fast, Highly recommend x

10 January 2026
Unprompted review
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Reply from Femme Luxe

Dear Ellesse,

Thank you for your kind words! We’re delighted to hear that our clothing fits well and that our customer service and delivery have met your expectations. We truly appreciate your recommendation!

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Love my Tracksuit such lovely quality

Love my Tracksuit such lovely quality

10 January 2026
Unprompted review
Femme Luxe logo

Reply from Femme Luxe

Dear Emma,

Thanks for your kind words! We’re so pleased you love the quality of your tracksuit — hope you enjoy wearing it.

Kind Regards,
Femme Luxe

Rated 5 out of 5 stars

Amazing discounts and a wide range of…

Amazing discounts and a wide range of nice clothes

7 January 2026
Unprompted review
Femme Luxe logo

Reply from Femme Luxe

Hello,
Thank you so much! We’re glad you loved the discounts and found a great selection of clothes. Hope to see you again soon!
Thanks FemmeLuxe

Rated 1 out of 5 stars

Ended up returning an item and it cost…

Ended up returning an item and it cost me more than I paid for the actual item! I will not buy from them again . They charge a return fee of £3.50 and their post and packaging is £4 so you are down £7.50 if you return anything.

5 January 2026
Unprompted review
Femme Luxe logo

Reply from Femme Luxe

Hello Michelle,
Thank you for sharing your feedback. We’re really sorry to hear about your experience and understand how frustrating return costs can be. Our return fee and postage charges are outlined in our returns policy, but we truly appreciate you taking the time to share your concerns. Your feedback helps us review and improve our service, and we’re sorry we didn’t meet your expectations on this occasion.
Thanks FemmeLuxe

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