My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
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Created with AI, based on recent reviews
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
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304-488 Wellington St W, M5V 1E9, Toronto, Canada
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Reply from Felix Health
Packages are always on time, tracking provided. Communication with the health providers is clear, concise and adaptable- I’ve been using them for years and always feel supported and treatments explained and tailored very well. Will absolutely continue to use this service

Reply from Felix Health
Easy to navigate site and quick responses with great information provided, helping you to make informed decisions and participate in your health care.

Reply from Felix Health

Reply from Felix Health
It is super simple to use. It gives me options of other products that are available and I may be interested in. Easy to contact my NP with questions.

Reply from Felix Health
I love the convenience and ease of access this allows! It's so nice to be able to message when I have a question, and get a response back. The providers have been really helpful. It's just a nice option to have. I work 3 jobs and its not easy to go to in person appointments.

Reply from Felix Health
RN Kate Auger was awesome. Helpful, knowledgable, professional, and prompt.

Reply from Felix Health
Great experience with Felix Health. The process was simple, fast, and very convenient. The healthcare providers were professional and responsive, and everything was easy to manage online. Delivery was quick, and the overall service exceeded my expectations. Highly recommend!

Reply from Felix Health

Reply from Felix Health
Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the right skincare and it was in the mail the next day. They also directly billed my insurance so my out-of-pocket expense was minimal. Seamless and quick experience and my skin will be on the road to recovery soon!

Reply from Felix Health
Blair has been amazing navigating all of my questions and treatment. 10/10 experience..

Reply from Felix Health
I had a great experience. I was taken care of quickly and informed every step of the way. Its taken less than a week from consultation to delivery of my meds.
Thanks for a very needed service.

Reply from Felix Health
Thanks for the help will definitely use you again

Reply from Felix Health
Easy to navigate, prompt replies, overall very positive experience. Thank you!

Reply from Felix Health
Ashley is really great and response time is excellent. She is always able to answer my questions.

Reply from Felix Health
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