My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
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Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
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304-488 Wellington St W, M5V 1E9, Toronto, Canada
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The initial set up was simple and easy. I have enjoyed texting with my NP, Khulood and she gets back to me in a reasonable amount of time. So far, one issue I am having is I cannot access my treatment plan in my chat history; it has been blocked. I have asked Khulood about it, so hopefully, it can be fixed.
Also, I was very happy to be found eligible for the program I am receiving from you as my family doctor has been unwilling to provide me with HRT!
Many thanks

Reply from Felix Health
I finally felt like I was being listened to and not dismissed or minimized. A treatment plan was offered and all my questions were answered in depth!

Reply from Felix Health
The website was incredibly easy to navigate.
Fast response time to all inquiries.
Provided detailed information for all services.

Reply from Felix Health

Reply from Felix Health
Very smooth experience going through all the steps and questions. NP Jennifer was awesome. Overall very happy that Felix exists, making it easier to get treatments

Reply from Felix Health
So far so good. I haven't yet received the medications but I have enjoyed the quick service, and immediate response once I paid for the first consultation. This is my first virtual health service and so far so good.

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Reply from Felix Health

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Reply from Felix Health
The app is easy to use, and Rebecca is very helpful and approachable. Her responses are quick.

Reply from Felix Health
Felix makes the process very easy, and the NP is highly knowledgeable. I always come away feeling like I have been given all the information and options that I need to make an informed healthcare decision.

Reply from Felix Health
I’m really enjoying the experience and the service. Everything is very well organized, simple, and fast. It surprised me positively, and I would definitely recommend it to many people.

Reply from Felix Health
I’ve had a really great experience with Felix. The entire process has been simple, convenient, and easy to navigate from start to finish. My nurse has been especially helpful and supportive, always prompt in responding to any questions and making me feel comfortable every step of the way. I truly appreciate the care and attention I’ve received.

Reply from Felix Health
I received a message last week and thought I was answering questions from the nurse practitioner. Then I had to pay $40. for a "visit" where nothing was resolved anyway.

Reply from Felix Health

Reply from Felix Health
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