Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... See more
Company replied
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See what reviewers are saying
Online order very straightforward and delivery as expected Have since been into Shrewsbury store and purchased other items, nice well kept store with very friendly staff with good customer service s... See more
Company replied
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... See more
Company replied
Ordered two holiday shirts, really nice quality, and excellent value too, as they were reduced by 20% in the sale. Ordered online, and delivered quickly and collected in store. Only gripe is why oh... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4 The Square, SY1 1LA, Shrewsbury, Shropshire, United Kingdom
- 01743 272975
4.7
Excellent
167 reviews
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Lovely helpful staff.
9 September 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in the Shrewsbury store
Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped on that day with the purchase
29 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and helpful staff who go…
Very friendly and helpful staff who go out of their way to help customers. I ordered a dress in store and it was delivered the very next day.
7 September 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order very straightforward and…
Online order very straightforward and delivery as expected
Have since been into Shrewsbury store and purchased other items, nice well kept store with very friendly staff with good customer service skills (always ask if they can help but not pushy- just how I believe most customers want it)
29 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt service
20 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect from store.
Easy to order and collect from store.
Good quality clothes.
Returns simple at store and quick response regarding refund.
20 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reliable sizing
I can depend on the sizing in the petite range and easy ordering and returns
12 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely local store
Always kept up to date with progress of online order. Easy collection and very friendly staff
12 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff very friendly and helpful
Staff very friendly and helpful , lovely linen trousers very comfortable
10 August 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So easy to order whilst visiting…
So easy to order whilst visiting Shrewsbury fatface shop. Brilliant free delivery to my local Next store in Nirth Wales.
23 July 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Emma and kieran were fabulous
Emma and kieran were fabulous - v helpful and polite - went over and above! Highly recommend x cheers guys!
18 July 2026
Unprompted review
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My wife didn’t like the trousers
My wife didn’t like the trousers. Enough said
Hassle free return
7 July 2026
Reply from FatFace - SHREWSBURY
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Nice friendly helpful staff when I…
Nice friendly helpful staff when I purchased a lovely dress.
23 May 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a fabulous experience
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible at finding clothes that flattered my body and helped me find a new style. They had so much patience and made me feel so welcome and comfortable. Ive come away with loads of new outfits! Ive had clothes from here before so I know its incredible quality 😍 I can't wait to come back and find more items to fill my wardrobe 💓
9 May 2026
Unprompted review
Reply from FatFace - SHREWSBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff are great
Staff are great, helpful & try their best to help with any enquirers, i ordered some jeans & they let me know they were on the big size, so got a size down, fitted perfect but still let me no i could return if unhappy
25 April 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience.
Ordered on line, click and collect from Fat Face, local branch in Shrewsbury. Staff are lovely and always helpful.
Loved the scarf, bought as a present, colours were gorgeous, beautiful fabric and could be worn in the summer with t-shirts and in the winter with jumpers. I'm sure my friend will love it!.
23 April 2026
Reply from FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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