Love my new cardigan! Beautiful material (so soft and comfy) and the most gorgeous colour! I couldn’t resist it and couldn’t be happier that’s it’s now mine! 😀
Company replied
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See what reviewers are saying
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... See more
Company replied
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... See more
Company replied
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
19 Market Square, FY8 5LW, Lytham, Lancashire, United Kingdom
- 01253 732893
4.8
Excellent
196 reviews
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Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Usual fantastic service
Usual great experience from our local store at Lytham, Jean readily helped us check our Fat Face vouchers to confirm our balances and was very friendly and confirmed the options with our vouchers. As I said usual great service and would recommend the Lytham team.
29 June 2025
Unprompted review
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I need something Fat Face is my…
When I need something Fat Face is my first place to go, love the styles and fabrics. I have bought over 20 dresses for work and everyday. The staff at the Lytham store are so friendly and helpful, Tracey gave fantastic customer service.
28 June 2025
Unprompted review
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A perfect shopping experience
It is always a joy to visit this store,apart from selling the most fantastic clothes and accessories,the staff are just wonderful.They are beyond kind,helpful and friendly.
On our first visit this week Jean served us,going above and beyond with help and advice.
We returned the following day to recieve exactly the same attention from Sandra.
There was another assistant who was really friendly towards us.
These ladies are a credit to your company .
Thank you so much!
24 June 2025
Unprompted review
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, was helped to find a dress in my size and although it wasn’t in stock at the store they helped arrange next day collection at another. Great service!
6 June 2025
Unprompted review
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shopping experience
What a lovely shopping experience ! Great staff and lots of fantastic clothes to choose from. I bought a dress and a top which will be perfect for this summer.
Staff are friendly and knowledgeable and I had a lovely chat about visiting Malta 😊
5 June 2025
Unprompted review
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I am sad the only give 3 stars and this…
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the store got home to find a completely different dress (small dark blue dress) nothing like what I ordered, thank you to the gentleman at Lytham for sorting the return & refund.
31 May 2025
Reply from FatFace - LYTHAM
Thank you for taking the time to leave your review. We're really sorry to hear that this has happened. We will reach out to our warehouse to investigate your order, but I am pleased our Lytham store team were able to assist in this situation.
LE
Staff at Lytham shop exceptional
Staff at Lytham shop exceptional. I am disabled and a regular customer. Staff are friendly, helpful and go out of their way to make my experience enjoyable.
7 May 2025
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Staff
The staff are always very helpful and friendly. I love the clothes great quality.
5 May 2025
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LYTHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I wrote to say how disappointed I was…
I wrote to say how disappointed I was with the customer service I had received from the manager of the Lytham store, to be told to have a chat with him. I actually hope not to have to speak to him again.
25 April 2025
Reply from FatFace - LYTHAM
Good afternoon, I am so sorry to hear that you have had a disappointing experience in our Lytham store recently. Please reach out to fatfacereviews@mail.fatface.com and we will be able to help you further with your complaint. Thank you, CM
Reply from FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
As always good purchases
As always good purchases, Even l had to return an item as it was far to big, the replacement arrived three days late and later in time that l was informed.
I feel that l can always rely on FatFace, as being a plus size and being well over 21 your style, price and service, weither in store or on line is always a “plus size” success.
19 March 2025
Reply from FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Fast delivery but sizing very large
Fast delivery but sizing very large. Had to exchange for smaller size.
22 January 2025
Reply from FatFace - LYTHAM
Hello Anna
Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Service was quick and easy to order
Service was quick and easy to order. Order arrived at Lytham shop within a couple of days. Staff were very polite and helpful.
25 December 2024
Reply from FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shopping experience
Ordered my favourite fleece on line and collected in store. Lovely welcome from staff in the Lytham store and the fleece is simply gorgeous. Always an easy process ordering from Fatface and an added bonus of such lovely staff when collecting. How shopping should be
23 December 2024
Reply from FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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