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FatFace - HEBDEN BRIDGE Reviews 

150
•
TrustScore 4.5 out of 5

4.7

18/20 Bridge Gate, HX7 8EX Hebden�Bridge, West Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!

Company replied

Rated 4 out of 5 stars

Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... See more

Company replied

Rated 5 out of 5 stars

Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... See more

Company replied

Rated 5 out of 5 stars

The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, United Kingdom

  • 01422 843035

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.7

All reviews

(150)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are all very helpful and…

The staff are all very helpful and approachable

31 August 2022
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Reply from FatFace - HEBDEN BRIDGE

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC

Rated 5 out of 5 stars

Bought this dress in Ochre and loved it…

Bought this dress in Ochre and loved it so bought the other colour!!

22 July 2022
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Reply from FatFace - HEBDEN BRIDGE

Hi Ann,
Thank you for taking the time to leave a review. How wonderful that you loved the dress so much that you bought it in two colours. Enjoy :) DW

Rated 5 out of 5 stars

Great Store

Helpful and friendly staff at the shop who took a interest in what I was looking for,can’t praise highly enough,was even allowed to take my dog into the shop.

3 June 2022
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Reply from FatFace - HEBDEN BRIDGE

Hi Alan,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Hebden Bridge store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.

Rated 5 out of 5 stars

shopping for boots

Called into the hebden bridge shop today as I was looking for some boots. The lady assistant was so nice and helpful, nothing too much trouble. I purchased the boots and she explained about being on the loyalty scheme which of course I joined. Thank you for being so pleasant

6 March 2022
Unprompted review
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Reply from FatFace - HEBDEN BRIDGE

Good morning,
Thank you for leaving us this review regarding your shopping experience, it's great reading such positive comments about service you received from our staff in the Hebden Bridge.
Have a great day!
Take care, LM

Rated 5 out of 5 stars

I am very pleased with the quality of…

I am very pleased with the quality of the clothes at a reasonable price and the excellent service in store.

6 February 2022
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Reply from FatFace - HEBDEN BRIDGE

Hi David, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one in our Hebden Bridge store. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. Take care, LM

Rated 5 out of 5 stars

Excellent service as always and the…

Excellent service as always and the girls go out of there way to help you .always so very pleasant the best Fat Face shop I've been to .
the staff are a credit to the shop .

30 January 2022
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Reply from FatFace - HEBDEN BRIDGE

Hi Belinda,
Thank you for leaving us a lovely 5* review, about the service you receive from our staff in store it is so nice to hear. Have a lovely day, LM

Rated 5 out of 5 stars

Hebden Bridge Store

Great products, terrific location and excellent staff! Clothes are comfortable and fit superbly….as always!

28 January 2022
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Reply from FatFace - HEBDEN BRIDGE

Good afternoon
I am so happy to read what a positive experience you had in the Hebden Bridge store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day :) DW

Rated 5 out of 5 stars

Service ,product excellent .your…

Service ,product excellent .your customer services dept need training in to how to deal with customers instead of giving stock phrases. Also your info re promotions needs clearer wording

29 November 2021
FatFace - HEBDEN BRIDGE logo

Reply from FatFace - HEBDEN BRIDGE

Good afternoon, Thank you for taking the time to pass your feedback. Merry Christmas! - ES

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