Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished. Would... See more
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I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... See more
Company replied
I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
Company replied
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
51 The Borough, GU9 7NW, Farnham, Surrey, United Kingdom
- 01252 714790
4.7
Excellent
134 reviews
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I shopped at the Farnham branch of…Fat Face
I shopped at the Farnham branch of Fatface today and the staff were so helpfull and friendly. Particularly Pavni who made a real effort to sort out jewellery for me! Well done Farnham branch!
22 April 2024
Unprompted review
Reply from FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Bill was a great help and did exactly…
Bill was a great help and did exactly what was discussed straight away.
7 April 2024
Reply from FatFace - FARNHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you have had such a great experience when visiting our Farnham store. I will be sure to pass on your lovely comments to the team.
All the best, MM
I visit the Farnham Fatface shop…
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can.
Recently, I needed to acquire an item which was not in stock and the store manager, Bill, went above and beyond to ensure I was able to get the item I needed, top marks Farnham Store.. Keep up the excellent service
15 April 2024
Unprompted review
Reply from FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
First class product and customer service
Lovely skirt and very friendly and efficient service at outlet.
26 March 2024
Reply from FatFace - FARNHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - FARNHAM
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace for any occasion
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories are suitable for all ages and are sourced by sustainable materials which are kind to our environment.
3 January 2024
Reply from FatFace - FARNHAM
Good Afternoon Annette,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Excellent jumper and fast delivery 👍
13 December 2023
Reply from FatFace - FARNHAM
Hello Dave
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - FARNHAM
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality products
Good quality products in the sizes requested. First time use of online order from this company was less easy as thrown back to top of screen after first item and had to search all over again for next item
18 November 2023
Reply from FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Order was fast and stress free pick up…
Order was fast and stress free pick up - lovely quality as always
27 November 2023
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love the kids clothes and great service
Love the shop, great service and love the kids clothes
24 November 2023
Reply from FatFace - FARNHAM
Good afternoon, Emma.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
Reply from FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff are always really helpful and…
Staff are always really helpful and great fat face now do click and collect.
22 November 2023
Reply from FatFace - FARNHAM
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Reply from FatFace - FARNHAM
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent online ordering both delivery and store pickup. Kept up to date all along the way.
14 November 2023
Reply from FatFace - FARNHAM
Good Afternoon Carol,
Thank you for taking the time to leave is a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
Great Brand
Great products great service have shopped with FatFace for years my favourite clothing brand for all the above reasons.
4 November 2023
Reply from FatFace - FARNHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Overall experience and the items were…
Overall experience and the items were all superbly done…fit very well
25 October 2023
Reply from FatFace - FARNHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering and good communication
Easy ordering and good communication. Jeans fit well and are comfortable. Great price in the sale too!
19 October 2023
Reply from FatFace - FARNHAM
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great quality
Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.
17 September 2023
Reply from FatFace - FARNHAM
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Great shorts at a good price
Well made shorts that look great and were delivered in store very quickly.
8 September 2023
Reply from FatFace - FARNHAM
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
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