I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more
Company replied
Location
Switch location52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
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See what reviewers are saying
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... See more
Company replied
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... See more
Company replied
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom
- 01482 880039
4.7
Excellent
194 reviews
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Always pleased with the service at Fat…
Always pleased with the service at Fat Face! I ordered a shirt & hoodie from the website and chose the click and collect service to my local store. The assistant there was polite and friendly and I was able to collect my order without any problems!
6 August 2023
Reply from FatFace - BEVERLEY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fantastic service by staff at Beverley…
Fantastic service by staff at Beverley branch. Friendly and efficient when returning, replacing item. Couldn’t be bettered.
9 August 2023
Reply from FatFace - BEVERLEY
Good Afternoon David, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - JW
Friendly and helpful staff
11 June 2023
Reply from FatFace - BEVERLEY
Hi Yvonne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I usually order in store if they don’t…
I usually order in store if they don’t have my size but on this occasion due to a change of warehouse I was unable to. Instead I ordered it myself online and item arrived on time and was very pleased with purchase so all good.
21 May 2023
Reply from FatFace - BEVERLEY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went into fatface in the morning looking for trousers
Went into fatface in the morning the staff couldn’t be more helpful i was looking for a certain style of trousers to which i found and purchased
1 June 2023
Unprompted review
Reply from FatFace - BEVERLEY
Good afternoon, Barbara
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Pleasant helpful staff
20 May 2023
Reply from FatFace - BEVERLEY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - BEVERLEY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
a swimming costume that is always good to wear
Just really pleased to get the colours I wanted (green and pink) on a costume that felt good to touch and great to wear. Really looking forward to the swim now! (wild...wouldn't risk the chlorine mis-shaping it etc)
7 May 2023
Reply from FatFace - BEVERLEY
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Reply from FatFace - BEVERLEY
Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order , good quality items that arrived to pick up from store sooner than expected.
3 May 2023
Reply from FatFace - BEVERLEY
Hi Kathleen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BEVERLEY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BEVERLEY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely Staff and great quick efficient service!
The staff in the Beverley branch are lovely and so helpful. I've been searching for a long across the body bag for a while now and this one's amazing and leather too! Great purchase and had lots of comments about it too!
24 April 2023
Reply from FatFace - BEVERLEY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Impressed. I collected my poncho from the Beverley…
I collected my poncho from the Beverley shop and was very impressed by the friendliness and efficiency of the staff. My dog also received a treat.
27 April 2023
Reply from FatFace - BEVERLEY
Hi Sue,
Thank you so much for this review!
It's so great to hear that both you and your dog had a great experience in store. I hope you enjoy your new poncho.
Have a lovely day!
JH
Really approachable and friendly staff
Really approachable and friendly staff. Nice store too
20 April 2023
Reply from FatFace - BEVERLEY
Hello Helen, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Excellent quality items
Excellent quality items. Easy shopping will buy from this company again.
1 April 2023
Reply from FatFace - BEVERLEY
Thankyou for your review, we are happy to hear your experience with us was easy, we hope to see you again soon. BP
Reply from FatFace - BEVERLEY
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – LB
Fast service and easy to order
21 March 2023
Reply from FatFace - BEVERLEY
Good afternoon, Julie
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
The staff where very friendly when I…
The staff where very friendly when I went to collect my click and collect order
16 March 2023
Reply from FatFace - BEVERLEY
Hello Carolyn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Click and Collect is back - thank you
So pleased click and collect has come back, the team at the Beverley store are so friendly and helpful and the service is excellent
17 March 2023
Reply from FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Beverley Store. I will be sure to pass your comments on. Best Wishes DW
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