I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more
Company replied

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
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I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more
Company replied
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... See more
Company replied
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... See more
Company replied
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom
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Reply from FatFace - BEVERLEY
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.

Reply from FatFace - BEVERLEY
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.

Reply from FatFace - BEVERLEY
Used click and collect so tried items and all ok
Quick anc efficient service
Well done

Reply from FatFace - BEVERLEY
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY
No matter how busy the staff are always helpful and nothing is too much trouble

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY
Visited the Beverley store. Whilst this is modestly sized, it has a good range of products and the staff are all very friendly and helpful. Well worth a visit.

Reply from FatFace - BEVERLEY
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.

Reply from FatFace - BEVERLEY
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.

Reply from FatFace - BEVERLEY

Reply from FatFace - BEVERLEY
Excellent website to use and good selection of clothes and sizes including various trouser and cropped trouser lengths .The staff in my local store are always really helpful and knowledgeable.

Reply from FatFace - BEVERLEY
Excellent service proffesional friendly staff and very helpful would recommend to my family and friends

Reply from FatFace - BEVERLEY
I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.

Reply from FatFace - BEVERLEY
I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!

Reply from FatFace - BEVERLEY
I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.

Reply from FatFace - BEVERLEY
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