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FatFace - BEVERLEY Reviews 194

TrustScore 4.5 out of 5

4.7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more

Company replied

Rated 4 out of 5 stars

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... See more

Company replied

Rated 4 out of 5 stars

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... See more

Company replied

Rated 5 out of 5 stars

Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom

  • 01482 880039

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 5 out of 5 stars

From ordering to delivery everything…

From ordering to delivery everything went perfect.

16 May 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.

4 May 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your 5* review.

I am pleased to hear you have enjoyed using our order in store process, and love your jeans! We look forward to welcoming you back.

Take care. -GM

Rated 5 out of 5 stars

Friendly helpful staff at Beverley

Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.

11 May 2024
Unprompted review
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Used click and collect so tried items…

Used click and collect so tried items and all ok
Quick anc efficient service
Well done

2 May 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Rated 4 out of 5 stars

Staff always cheerful &helpful

Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.

29 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your review.

We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.

Take care. -GM

Rated 5 out of 5 stars

Great little dress for summer

Great little dress for summer. Very pleasant staff.

23 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

No matter how busy the staff are always…

No matter how busy the staff are always helpful and nothing is too much trouble

17 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 5 out of 5 stars

Good product delivered on time

Good product delivered on time

4 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Visited the Beverley store

Visited the Beverley store. Whilst this is modestly sized, it has a good range of products and the staff are all very friendly and helpful. Well worth a visit.

10 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

No problems

No problems

5 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS

Rated 5 out of 5 stars

Staff very helpful at local shop when…

Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.

28 March 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP

Rated 5 out of 5 stars

Quality of goods

Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.

2 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

Shpping there was a pleasure

The lady in the shop was warm, welcoming, and efficient.

29 March 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good afternoon, Carole.

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.

Take care, JB

Rated 5 out of 5 stars

Great quality clothing

Excellent website to use and good selection of clothes and sizes including various trouser and cropped trouser lengths .The staff in my local store are always really helpful and knowledgeable.

21 March 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good afternoon, Lindy.

Thank you for leaving us this review about your instore and online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.

Take care, JB

Rated 5 out of 5 stars

Excellent product once again

Excellent product once again

21 March 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Excellent service proffesional friendly…

Excellent service proffesional friendly staff and very helpful would recommend to my family and friends

23 March 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars

Well made clothes

I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.

21 March 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

I love that Fat Face clothes flatter…

I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!

11 February 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Rated 5 out of 5 stars

I love this jumper.

I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.

5 February 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Rated 4 out of 5 stars

Quality clothing

4 February 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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