Order on line, get delivered to tge shop. Receive text email that parcel has arrived and go amd pick it up brilliant service and hassle free, due to realistic sizing and great clothes that when tried... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Order on line, get delivered to tge shop. Receive text email that parcel has arrived and go amd pick it up brilliant service and hassle free, due to realistic sizing and great clothes that when tried... See more
Company replied
Quality clothing and fair pricing. Enjoy going into your Belfast store with great staff and well displayed goods.
Company replied
Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... See more
Company replied
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1 Victoria Square, BT1 4QG, Belfast, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff were pleasant,very helpful & were quick to offer assistance.

Reply from FatFace - BELFAST 2

Reply from FatFace - BELFAST 2
The staff are always helpful and the choice of ladies fashion in particular is good

Reply from FatFace - BELFAST 2
Karen was friendly and helpful. The store was well stocked and easy to get around.

Reply from FatFace - BELFAST 2
I have shopped in fatface for years and years the never disappoint but what I love most divided is that the clothes can last for years they wash well as new even if they’re a year or so older

Reply from FatFace - BELFAST 2
Very easy purchase my polo shirt. Express delivery and straight forward if need to return. All ready to model my new polo shirt on holidays!!!

Reply from FatFace - BELFAST 2
Prompt online delivery and no fuss return in store.
I ordered 2 items, one of which doesn’t suit so it was returned. The employee in Belfast shop was very accommodating.
My refund also came on time.

Reply from FatFace - BELFAST 2
The quality of the items that I purchased and the ease at which I was able to make returns instore.

Reply from FatFace - BELFAST 2
i had to return an item + returned it to store - staff were excellent - very pleasant + money was in my bank account next day 5⭐️

Reply from FatFace - BELFAST 2

Reply from FatFace - BELFAST 2
Fatface products are always good in my opinion and these shorts didn’t disappoint.
Size good and quality spot on.
Their delivery isn’t up to Next in speed but I feel things will improve in that respect.

Reply from FatFace - BELFAST 2

Reply from FatFace - BELFAST 2
Great service from both on line order to collection in store, thank you

Reply from FatFace - BELFAST 2
My last purchase was online and everything came promptly. I do like going into Fat Face shops too. My last in person shop with FatFace was in Belfast and the staff were really lovely. What I like about Fat Face is the quality of their clothes and the comfort too

Reply from FatFace - BELFAST 2
I saw the shirt in Fatface shop in Belfast but unfortunately it wasn't in size required. I ordered it online & it was delivered within a couple of days. Great service. Thank you.

Reply from FatFace - BELFAST 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.