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See what reviewers are saying

Rated 5 out of 5 stars

I've never found a better service than this one. Recently, a firm conned me out of every penny of my money. I found this incredible service when looking for a means to receive my money back online. Af... See more

Company replied

Rated 1 out of 5 stars

Rebound scam. For a year they strung me along and wasted my time. Case manager transferred me to 5 different case workers none of which produced any results. When I requested a refund I was disassocia... See more

Company replied

Rated 5 out of 5 stars

I will always be appreciative. To anyone who could have also been a victim of internet investment fraud, I would highly recommend this website. Fantastic teamwork! I'm eternally grateful to you all, a... See more

Company replied

Rated 1 out of 5 stars

Don’t fall for their act! They are not the big firm they pretend to be, nor do they operate out of NYC. It’s doubtful they even operate out of the US. They will tell you that you have a good chance at... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Fast Refund Group specializes in the exclusive recovery of assets from online scams, significantly enhancing your likelihood of reclaiming your funds. Our dedicated and experienced team is committed to assisting you in recovering what rightfully belongs to you, no matter the complexity of your situation. At Fast Refund Group, we prioritize delivering the best service, ensuring honesty and transparency throughout the process. Your case is of utmost importance to us, and we are here to provide you with the necessary information and services to facilitate a dispute effectively. Trust in Fast Refund Group's expertise to navigate the challenges of online scams and secure the return of your money. Count on our team, committed to continuous learning and adaptation to new technologies, to stand by you in the fight against fraudulent activities. Fast Refund Group is your reliable partner in recovering assets from online scams.


Contact info

2.8

Average

TrustScore 3 out of 5

77 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fast Refund group is scam

Fast Refund group is scam, all they do were to tell me to file dispute with banks by myself which I have done all them before I hired them. They said they have lawyers and better strategy to get my money back in a few weeks. They drafted formulated letters with some "better" wording, as matter of fact, they kept writing wrong statement in every letter so I have to correct them over and over for each letter. They did not respond to me for weeks, Some time after many weeks they responded saying “they are working on the next effective step”. After I waited for weeks, they came out with the same dispute letter with the exact same letter (only change the dates). After they are out of tricks, they change to a new person, and repeat everything previous persons had done, and the person go to no responsive routing for weeks, then they change to another person (change 4 persons), to repeat over again. I have been told "after this step, they have more effective strategy", but they never bring me any thing effective steps. Now eventually, they totally ignore all my emails. Fast Refund Group is scam, totally.

15 April 2024
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Hello Cheng,

We appreciate your feedback. However, we couldn't locate your account in our database. You may be advocating for another service provider as your experience does not speak about our operations.

Best regards,

Rated 5 out of 5 stars

Much thanks

Much thanks! To Team Fast Refund Group. Much thanks! Posting this after we got the payments back into my account, now finalized. This is accomplished after a big amount of tears…work and toil from me and your team. My hat off to the team and respect is deserved. Cheers!

12 October 2023
Fast Refund Group logo

Reply from Fast Refund Group

Hi Sarah,

Much thanks for taking the time to share your experience with us! We're thrilled to hear that you've received your payments back into your account, and we're glad we could assist you through the process. Your kind words mean a lot to us and we truly appreciate your acknowledgment of our team's efforts.

If you ever need further assistance in the future, don't hesitate to reach out.

Cheers!

Rated 5 out of 5 stars

a good job

I am not detailing here the events which took place, like some other people. Bottom line, I didn't get my money back, but I am not dissatisfied. Guys you did a good job trying. Would have been a complete waste of time without you. We lost but no complaints.

29 June 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Matthew,

Thank you for taking the time to share your experience with us. We genuinely appreciate your understanding and acknowledgment of our efforts. While we regret that we couldn't meet your expectations regarding the refund, we're pleased to hear that you acknowledge our team's dedication to resolving the issue.

Your support means a lot to us, and we're grateful for the opportunity to assist you. Should you have any further concerns or require assistance in the future, please don't hesitate to reach out.

Best regards,

Rated 5 out of 5 stars

This company got my money back

This company got my money back, but it was quite an expensive process. They were good at keeping in contact but it took a long time and sometimes I didn't understand what was happening in the background. They at least worked to get my money back when the bank refused to investigate. Thanks

27 May 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Jennifer,

Thank you for taking the time to share your experience with us. We're glad to hear that we were able to assist you in getting your money back, although we understand that the process may have been more costly and time-consuming than anticipated. We apologize for any confusion you experienced during the process and appreciate your patience.

We strive to maintain clear communication with our clients throughout the resolution process, and we'll take your feedback into consideration to improve our services further.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Best regards,

Rated 5 out of 5 stars

benefitted from the team work

I have always tried to see 20/20 in all my dealings and when I invested into my broker nothing was different. Unfortunately I found out too late that my money was not going to be withdrawn. Didn't think I could be in the same position of those writing online about the same issue. Today is today though - and my expectations well exceeded with them - no trouble whatsoever recommending. this company is a big team and I have benefitted from its team knowledge and teamwork. Glad to recommend them always.

26 August 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Michael,

Thank you for taking the time to share your experience with us. We deeply regret any inconvenience you faced regarding your investment withdrawal. Ensuring the satisfaction and trust of our clients is of utmost importance to us, and we are constantly working to improve our services.

We're glad to hear that your recent experiences have exceeded your expectations, and that you have found value in our team's knowledge and teamwork. Your recommendation means a lot to us, and we're here to assist you with any future needs.

Best regards,

Rated 5 out of 5 stars

I got my money back

I got my money back. I had a very rough year. I lost a lot money in what I thought was investment In forex. I tried for a long time to get my money out from the company I invested in and they turned out to be a scam. I heard about fast refund group and gave them a call. They were very professional from the first call until I got my money back. fast refund group were real people and helped me at every stage with the bank. Thanks again! fast refund group

18 November 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Grace,

We're truly sorry to hear about the challenges you faced with your investments, but we're delighted that we could assist you in recovering your funds. At Fast Refund Group, we prioritize professionalism and providing support to our clients every step of the way. Thank you for acknowledging our efforts, and we're here whenever you need assistance in the future.

Warm regards,

Rated 5 out of 5 stars

Very competent and fast advice

Very competent and fast advice! Things seem to move in the right direction.

23 June 2023
Fast Refund Group logo

Reply from Fast Refund Group

Dear Isabella,

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our advice competent and fast. Your satisfaction is our priority, and we're glad to know that things are moving in the right direction for you. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,

Rated 1 out of 5 stars

I’ve heard the way this company speak…

I’ve heard the way this company speak to people and it’s absolutely disgusting. There is no way this is a professional legitimate business, avoid at all costs!!

22 March 2024
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Hi Charlotte,

It seems you're advocating for other services because we did not find you or your information in our database.

Best regards,

Rated 1 out of 5 stars

Rebound scam

Rebound scam. For a year they strung me along and wasted my time. Case manager transferred me to 5 different case workers none of which produced any results. When I requested a refund I was disassociated. Total fraud, IMO Now they respond with we’ve never heard of you. Can’t believe anything they say

30 January 2024
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Hello Peter,

We appreciate your feedback. However, we couldn't locate your account in our database. You may be advocating for another service provider as your experience does not speak about our operations.

Best regards,

Rated 1 out of 5 stars

All I can say is these people talk a…

All I can say is these people talk a real good game up until they get your money. I had been scammed so I reached out thinking they could really help me. Those people lied until they couldn’t lie no more. I reached out in may of last year they promised to get my money back in 90 days sh** it’s Jan 3 2024 and still nothing happened hell, I even called that bullsh**firm and nobody was available all of a sudden they pretty much set you up for failure on top of the disappointment. If you reading this please this is not a fake review please don’t fall victim like I did. These people are evil and they don’t care who they hurt beware of the fast talking fake British accent Wesley Wake . I’m stamping them as THE NO REFUND GROUP and I hope they read this too SHAME ON YOU TOO Anna Katz since you the one managing a Ponzi scheme. I’m sorry that I gave them the time of day.

I pretty much paid them for something that I could done myself they emailed me letters they typed up that didn’t get me nowhere so with all the time that has passed I still haven’t seen no kinda results in recovering the funds I lost and every time I reached out it was always somebody different names that sound made responding telling the same lie the last so call case manager told me then they had the nerve to tell me that they still investigating my claim beyond the written agreement after I asked why have a police report filed they had more excuses than a man going to jail. So at this point I’m feeling like they got me too and I’m not sparing nobody I’m exposing them after they lied pretending to be a law firm and took my money like they really trying to help me they evil and I don’t care who gets offended. I looked on Google for the reviews and Google redirected me to YouTube to see a video exposing the FAST REFUND GROUP as scammers. And it all make sense because in the beginning they literally blew up my phone promising they could retrieve my money for a fee of 750 and now they’ve took my money knowing that it was only gonna make things harder and still no results what so ever and more money lost I paid them through CHIME and been denied twice with all the evidence several months worth of emails and they all lies. And they had the nerve to ask me to remove their names out the review I said what I said and I’m not removing nothing. They just don’t like the fact that I’m exposing them for running a scam on me they took my and ran and I’m still firm on my story and asking me to change or remove from my story is a admission of guilt.

26 May 2023
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Hello Christian,

We appreciate your feedback. However, we couldn't locate your account in our database. You may be advocating for another service provider as your experience does not speak about our operations.

Best regards,

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. Do not get fooled by this company. They take advantage of you when you are at your lowest, make promises then ghost you. Stay away and save your money!!

1 January 2024
Fast Refund Group logo

Reply from Fast Refund Group

Dear Rebecca,

We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.

Best,

Rated 1 out of 5 stars

Cannot be trusted

18 December 2023
Unprompted review
Fast Refund Group logo

Reply from Fast Refund Group

Dear Shamil,

Thank you for sharing your feedback with us. We're sorry to hear about your concerns. We take your trust seriously, and we would like to address any issues you may have encountered. Could you please provide more details about your experience so we can investigate and resolve the matter promptly?

Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Best regards,

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