An extensive range of delicious pre-prepared meals and quality fresh produce. I arranged a care pakage from Australia to be delivered for my elderly father in NZ. Everything was delivered next day, pa... See more
Company replied
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Review summary
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Reviews shaping this summary
Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... See more
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I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... See more
Company replied
Very quick response when I mucked up date for delivery to Wellington. Easy to deal with for Gift cards of various amounts and types. Love the shop when in Auckland hence ordering from Farro. Feel it w... See more
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Company details
- #2 of 2 best companies in Gourmet Grocery Store
- #1 of 1 best companies in Fresh Food Market
- #2 of 2 best companies in Grocery Delivery Service
- #2 of 3 best companies in Online Food Ordering Service
Written by the company
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Contact info
Auckland, New Zealand
- farro.co.nz
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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100% recommended
Fully recommend this site , nice food . Text at to the moment of delivery .
Never had a problem , food is 5 star
19 August 2026
Reply from Farro
Thank you for your lovely review!
Perfect delivery with perfect…
Perfect delivery with perfect packaging! It was awesome. Thanks.
19 August 2026
Reply from Farro
We're so pleased that you're so pleased and that everything went well.
I purchased a range of items online to…
I purchased a range of items online to be delivered to my daughter-in-law as a surprise on her birthday as she was suffering from Influenza A. I received confirmation of my items by email and delivery was to be 2 days later between 12 - 5pm. At 5pm I phoned Farro and was told 'probably running late' . Finally arrived at 7pm. The main items of meat and soup were not included but instead a packet of GF crackers( not ordered!). Had not been advised the missing food was not available.
Hardly the 'care' package experience for her. Advised Farro by email and given $15 delivery refund. Although I wasn't charged for missing items , feel it was very poor overall and will not use this service again.
18 August 2026
Reply from Farro
Thank you so much for your review, we are so sorry to hear about your negative experience with Farro online and realise this is not the experience you would expect from Farro. We have reached out to you via email regarding this.
Love Farro and their fruit and veges..
Love Farro and their fruit and veges... the best of all supermarkets
5 February 2026
Reply from Farro
Thank you Shaz!
Reply from Farro
Thank you for your review, Nikki!
Beef Stroganoff fail
We picked up a Beef Stroganoff for a quick easy dinner and were very disappointed. We found a total of 10 pieces of beef in the dish and as a whole was mostly liquid. There was a good amount of mushrooms but the visible lack of beef is what drew us to counting it.
Very disappointing given how much we love and support and have trusted Farro. This was bought from Farro Constellation Drive on the 15th of August.
15 August 2026
Unprompted review
Reply from Farro
We're very sorry to hear about your disappointing experience with our Beef Stroganoff. We'd really appreciate the opportunity to look into this and make things right. Could you please contact our Customer Care team at hello@farro.co.nz with your details so we can assist?
Reply from Farro
Thank you for your review Emily!
Easy & quick to purchase online for a…
Easy & quick to purchase online for a delivery. It was a gift purchase delivered on time and goods excellent quality.
8 August 2026
Reply from Farro
Thank you for your kind review!
Reply from Farro
Thank you for the great review!
Always the best produce and products:)
10 August 2026
Reply from Farro
Thank you very much for the kind review!
Reply from Farro
Thank you very much for the kind review!
Reply from Farro
Thank you for your review. We're so pleased you enjoy your Farro online experience and meals. We look forward to seeing you online again soon!
I love the freshness…
I love the freshness of the fruit and veges plus the great selection to chose from.
3 August 2026
Reply from Farro
Thank you for your review. We're so pleased you enjoyed your Farro delivery. We look forward to seeing you online again soon!
Food was a gift so I dont' know how it…
Food was a gift so I dont' know how it tasted - lovely I'm sure, but the process to order and have delivered was efficient and seamless.
4 August 2026
Reply from Farro
Thank you for your review. We're so pleased you enjoyed your Farro online experience. We look forward to seeing you online again soon!
We love your meals
We love your meals, but this time.it was for
our neighbour'.. She fell and smashed her kneecap. Very Painful
As I am awaiting hip surgery and have been for nearly two years I am in constant pain and makes me very grumpy at times . So know how she feels.
Thankyou
Judy Knott
6 August 2026
Reply from Farro
Thank you for the lovely review, Judy! We hope you and your neighbour feel better soon.
Reply from Farro
Thank you! we really appreciate your kind words.
Apart from the inability to pay extra…
Apart from the inability to pay extra on my gift cash card to get more everything else worked like clockwork.
4 August 2026
Reply from Farro
Thank you for your review!
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