Farmers Equipment Reviews 

228
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service was brilliant. I sent a question via chat, about a product I was in the process of buying, and I had not only an answer but also a lead time before I finished checking out.

Rated 5 out of 5 stars

Easy ordering, item was £50 cheaper than anywhere else, quick dispatch, delivered by Palletline (Gregory Distribution) within 3 days. Great service, could do with tracking so we could follow updates... See more

Rated 1 out of 5 stars

Concrete equipment ordered, gave 3-5 day delivery, rang in to chase up to be told sent directly from manufacturer. Told would be early following week, still dint turn up. Apparently lost in transit, a... See more

Company replied

Rated 5 out of 5 stars

Bought a stihl handheld mini chainsaw/pruner which was speedily delivered. While slightly heavier than expected for long periods of use it cuts beautifully and easily chopped up a large fallen branch.... See more

Company details

  1. Garden Center

Information provided by various external sources

Online retailer of farming, gardening, construction and camping equipment.


Contact info

4.1

Great

TrustScore 4 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(228)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Order a Stihl GTA 26 Kit

Ordered a Stihl GTA 26 Pruner Kit. It was sent with the shipping label just stuck to the box. Absolutely no packaging. I only see this being acceptable when the product box is very large eg a lawn mower.

The product box was not sealed as it only has a tuck flap. Box was in pretty poor condition. Wasn't too happy as I bought it for a present for someone.

7 July 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

Thank you for your review. I am sorry to hear you are unhappy with the way this item was shipped. We send goods with as a little extra packaging as possible to be able to reduce costs to our customer, as well as to reduce our carbon footprint.

We have sold a large number of this item in the past, and all have been shipped this way without issue. I do however understand that the cosmetic damage to the box is an issue when the item was ordered as a present. I hope this does not diminish the gift, and if there are any issues with the tool itself please do not hesitate to contact us.

Karl Barwick
Websales Manager

Rated 5 out of 5 stars

Purchased Stihl GTA 26 Pruner

Purchased Stihl GTA 26 Pruner. Arrived well packaged and exactly as described. Very pleased with purchase. Tool works exactly as I hoped. Very happy with the service received from Farmers Equipment.

6 July 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

Thank you very much for your review, we are glad you are happy with the service received.

Karl Barwick
Websales Manager

Rated 5 out of 5 stars

1st class service

1st class service, and best prices, highly recommend.

30 June 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

Thank you for the kind review.

Karl Barwick
Websales Manager

Rated 5 out of 5 stars

Ordered a Belle Wacker plate 230pm and…

Ordered a Belle Wacker plate 230pm and it appeared at my house the very next morning. Great service, super fast delivery. Best price around as well. Although I placed the order online via the website I spoke to the shop who were very helpful which gave me faith that I could call them again with any issues. I will certainly aim to buy any equipment I need from them in future.

26 June 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

Thank you for the kind review. We are very pleased you are happy with the service offered by ourselves, as we pride ourselves on this.

Karl Barwick
Websales Manager

Rated 1 out of 5 stars

Inaccurate delivery time and poor customer service

Similar experience to Robert, Mr Wills, Shaun.

Ordered the product online, website quoted 3 to 5 days.
Didn't hear anything, contacted them after 5 days was told that the order had been placed with their supplier and they expected delivery which would then be sent from them to me.
Contacted them on day 8 after the order to be told there was some mistake and that the order had not been placed with the supplier.
I asked them to cancel the order.

The net result for me is that it has delayed my job by over a week. By todays standards where you can get next day delivery this seemed really poor.

4 July 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello Andrew,

Thank you very much for your review, we are very sorry that you have not had a positive experience with ourselves. We fully understand why you are unhappy with the service received from ourselves.

Unfortunately when you placed the order we had ran out stock, we ordered this from the supplier immediately. When it had not arrived we chased them and it was discovered it had been lost in transit by their courier. They have resent the order to us, but we understand why you would like to cancel given the delay, and have auctioned this today for you.

Karl Barwick
Websales Manager

Rated 5 out of 5 stars

So pleased…

Absolutely brill so quick that I wasn’t notified and ended up missing the delivery, but was sorted within 2 days very very pleased with my belle whacker plate started first time !! Will use you guys again thank you so much 10 stars 👍🏻👍🏻👍🏻👍🏻👍🏻

9 June 2023
Unprompted review
Rated 3 out of 5 stars

Hello

Hello, when I ordered the the item in question i was told that it was in stock at the factory, I now find out that it is not and it will be delayed until the beginning of May.

25 April 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

We apologise for the delay you have faced on your order. We checked with the manufacturer before you placed your order and were advised these were in stock. However we have since found out this is not the case and they are not due in stock til May.

This is unfortunately outside of our control and we have been let down by misinformation from our supplier. We have asked them to look into why we were given the wrong information, as we do not want to be misleading our customers with incorrect stock information.

Karl Barwick
Farmers Equipment Manager

Rated 2 out of 5 stars

Item had not arrived even after 7 working days

Item had not arrived even after 7 working days. Rang to get an update only to be told that the 3rd party supplier had not got the order. Disappointing when paying £6.25 for a small item.

30 March 2023
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello Robert,

We apologise for the delay on your order, caused by an error in our system that meant the purchase order did not get sent to the supplier as it should have done. We are now working to fix this issue internally, so that it does not happen in future.

Karl Barwick
Farmers Equipment Manager

Rated 5 out of 5 stars

Altrad Belle Easy screed

I am very pleased with the service from Farmers Equipment, they offered the most competitively priced Easy screed online and delivered it within 3 days as promised.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. I placed an order and I received the item less than twenty four hours later. So efficient and I am extremely happy with my purchase.
I would rate this company 10 out 10 for service.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Bought a ladder.

Bought a ladder.
Competitive price, very quick, well packaged delivery.
Seems a well stocked well priced shop.

4 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look