Farmer Autocare Reviews 

9,258
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being prompt, efficient, and professional, often highlighting the quick turnaround times for various jobs. The staff are frequently described as helpful, courteous, and honest, providing clear explanations and going above and beyond for customer satisfaction. Many people appreciate the competitive and fair pricing, finding the overall value for money to be excellent, and the online booking process is generally considered straightforward and easy to use. However, some customers experienced issues with the booking process, noting that online appointments were not always honored, leading to delays. A few other people also felt that the customer service was occasionally rude or lacked empathy, particularly regarding air conditioning services that did not last as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the friendly, professional, and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, helpfulness, and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable costs for... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently finding it easy and simple to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Visited Farmer Autocare in Perth due to a puncture on my wife’s car. Although this resulted in a tyre replacement, the experience was totally refreshing and welcome. Darren explained what the problem... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Arrived and was served immediately, paperwork took only a couple of minutes told I would get a call when ready. Car was completed in 20mins. Staff were very courteous and enjoyed a bit of friendly ban... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(9,258)

2,557 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived and was served immediately

Arrived and was served immediately, paperwork took only a couple of minutes told I would get a call when ready. Car was completed in 20mins. Staff were very courteous and enjoyed a bit of friendly banter A very pleasant experience which is normal when I need to visit

1 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello Brian, it's great to hear that everything went to plan on your recent visit. We will share your review with our team in Bellshill, many thanks.

Rated 5 out of 5 stars

Brian is outstanding in explaining what…

Brian is outstanding in explaining what needs done, what the mechanics do, and makes recommendations. Completely trust farmers and Brian’s management

1 July 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Lorna, thanks for telling us about your recent visit to our centre. It's great to hear that Brian and his team looked after you so well.

Rated 2 out of 5 stars

Happy to take cash for pointless work.

AC hadn't been working for some time. Wanted a recharge as heading to South of England. Was aware that seals etc could be dried out so asked about it before deciding to go ahead. Was told machine woukd find any major leaks but small leaks may mean gas would be lost in a few weeks. long enough to get us through the trip. Lasted 2 days. Not great advice, happy to take my cash with little hope of working

24 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we are sorry to hear you had a disappointing experience at our centre, please accept our apologies for the inconvenience. We have copied your review to the local management team to investigate and contact you directly. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Great customer service and as always…

Great customer service and as always great service and MOT done on my car

1 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. We will share your kind comments with our team in Kirkcaldy, many thanks.

Rated 5 out of 5 stars

Great service & 3rd occasion

Great service & 3rd occasion - great staff explaining anything I needed to know.

24 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Kathleen, it's great to hear from a regular customer and good to know that our team in Bellshill look after you so well. We appreciate the feedback, man thanks.

Rated 5 out of 5 stars

Superb as per explained exactly why the…

Superb as per explained exactly why the car had a issue great guys at inchinnan road highly recomend

1 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi, thanks for telling us about your recent experience at our centre. We will share your feedback with our team in Inchinnan Rd.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, prompt and efficient. Booking process super easy. Taken on time and ready on time.

24 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for reviewing our online booking process and centre customer service. We will share this with the team in Maidencraig as they will appreciate the feedback.

Rated 5 out of 5 stars

MOT and extra work.

MOT and extra work was needed as expected. Josh did a great job keeping me informed with thorough estimates provided. Friendly and courteous and the price was fair for the work completed.

1 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We appreciate it when customers send us their feedback.

Rated 2 out of 5 stars

Failed MOT

Failed MOT, apparently couldn’t get the parts to fix the car, so told me to take it away and source parts myself before bringing it back. Called another garage and they ordered the part and got it within 2 hours. Really poor customer service

25 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we are sorry to hear that our centre were unable to complete the repairs to your vehicle, please accept our apologies for the inconvenience caused. We will discuss your review with the local management team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

I had my MOT done with them and was…

I had my MOT done with them and was advised to replace the tires as well. The service was completed quickly. I will use their services again in the future.

24 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will share your kind comments with the team in Perth.

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish

29 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi David, thanks for telling us about your recent visit to our centre. We will share your kind remarks with the team in Piershill.

Rated 1 out of 5 stars

The car was booked in for air condition…

The car was booked in for air condition recharge and and I collected the car same as when it went in!
The mechanic said that he had re-gassed the car but was not sure why it was not working as it should.

There was no charge for the service on this occasion!

30 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we are sorry to hear that things didn't go to plan on your recent visit. We will discuss this with the centre team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Friendly and prompt service.

Friendly and prompt service.

30 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Strathearn Rd.

Rated 5 out of 5 stars

As always, brilliant!

As always, brilliant! Always helpful, supportive and most importantly honest!

30 June 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Brenda, we appreciate you taking the time to send us your review. It 's good to know that our team look after you so well, many thanks.

Rated 5 out of 5 stars

Quick appointment.

Appointment.
The next day appointment from farmer auto care was helpful because I was going on holiday that same day and I needed the car.

29 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi, it's great to hear that our centre team were able to get you booked in and back on the road in good time. We will share your kind comments with the team in Blackhall. Many thanks.

Rated 5 out of 5 stars

Good place for an mot.

Good place for an mot.

30 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for telling us about your recent expereince at our centre. We appreciate it when customers send us their feedback.

Rated 4 out of 5 stars

Helpful most of the time

Helpful but only if the solution is easy. My car wouldn't pass MOT and they had nothing to suggest to me and wouldn't help. I realise it may not have been their speciality but I wish they could at least recommend someone. I had to travel out of Edinburgh to get my car fixed which was a pain in the neck. But at other times, for MOT and servicing they're great, flexible and without fuss. Ryan was great at advising me on which tyres to fit as well.

6 March 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We are not sure what problem was occurring with your vehicle that meant it was out with our expertise, but we will discuss this with the centre team. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars
Farmer Autocare logo

Reply from Farmer Autocare

Hi Andrew, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Hillington.

Rated 5 out of 5 stars

Brilliant service from Josh who went…

Brilliant service from Josh who went above and beyond and I trust he was looking after us

23 June 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Andrew, thanks for taking the time to send us your review. We will share your kind remarks with Josh and the team in Maidencraig.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look