Farmer Autocare Reviews 

9,725
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,650 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff members who go above and beyond to ensure a pleasant visit. People also find the online booking system extremely straightforward, making it very easy to schedule appointments around busy daily routines. However, some people mentioned issues with scheduling delays and appointments running significantly behind the estimated times. A few reviewers were dissatisfied with unexpectedly high repair prices or disputes regarding additional charges for extra work. Reviewers occasionally noted that getting specific equipment or parts ready beforehand could sometimes cause minor complications.

What people talk about most

Service

People report positive experiences with service, highlighting efficient online bookings and prompt... See more

Staff

Users describe positive interactions with staff, often highlighting friendly, professional, and knowledgeable... See more

Price

Customers report overall satisfaction and appreciation regarding the fair and reasonable pricing offered.... See more

Booking process

Clients share positive opinions on booking process, frequently highlighting how easy and straightforward it... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient staff members.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Now. - life doesn’t always go to plan. Situations evolve which are very much out of our control. My visit to Farmer proved this and i experience inconvenience caused by both bad luck and supplier... See more

Company replied

Rated 5 out of 5 stars

After having surgery and really struggling. I took my car down to Farmers in West Lothian, Polbeth. Every gentleman in the building couldn’t have made me feel more at ease, comfortable and really look... See more

Company replied

Rated 5 out of 5 stars

Straightforward online booking process for an MOT at the Glenrothes branch. My car and repairs were dealt with quickly, efficiently and at reasonable cost by friendly staff. Leon kept me up to date th... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service from the guys at Polbeth! ⭐⭐⭐⭐⭐ Honestly, this is the best service I have ever experienced from any service centre. The guys were incredibly helpful, professional, fr... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,725)

2,559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exellent

Friendly, knowledgeable staff. Car was ready for pick-up exactly when when I was told.
Price was very fair.
I'll definitely visit Dunfermline branch again.
Thank you.

8 September 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Stevie, it's great to hear that all went well on your recent visit to our centre. We appreciate the feedback and will share this with our team in Dunfermline, many thanks.

Rated 5 out of 5 stars

Flawless service great staff and all on…

Flawless service great staff and all on time

9 September 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will let our team in Kirkcaldy know you were happy with their service.

Rated 5 out of 5 stars

Easy to book online to replace my…

Easy to book online to replace my tyres. Friendly staff

9 September 2026
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Reply from Farmer Autocare

Hi Andy, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with our team in Musselburgh.

Rated 5 out of 5 stars

great service, welcoming staff

Polite staff, helpful and fixed my car after it failed the MOT to pass level.
Reasonably priced and I will be back for more tyres soon.
Thank you
Nicola

9 September 2026
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Reply from Farmer Autocare

Hi Nicola, we appreciate you taking the time to send us your review. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

No comments

No comments

9 September 2026
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Reply from Farmer Autocare

Hello Dave, thanks for posting a 5 star rating for our centre.

Rated 5 out of 5 stars

Great service

Great service, booked online for a tyre replacement next day. Took car in for 08:05 and was ready by 08:40.

9 September 2026
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Reply from Farmer Autocare

Hi Andrew, thanks for taking the time to send us your review. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Given a time, and that's when the work started

I booked an MOT. Selected a date and time. So often when this is done, you arrive to be told 'they are running behind. Leave your car and we'll call you when it's ready.' Not this time. I arrived mid afternoon, just before the time. They had all my details and the mechanic was ready to start immediately. Free coffee whilst I waited. Perfect service. This is how it should be. I will definitely be back here next time.

7 September 2026
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Reply from Farmer Autocare

Hi Iain, it's great to hear everything went smoothly with your online and centre experience. We appreciate the feedback and will share this with our team in Dunfermline, many thanks.

Rated 5 out of 5 stars

Really impressed by the all round…

Really impressed by the all round service and the staff were very helpful.

8 September 2026
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Reply from Farmer Autocare

Hi Christopher, thanks for telling us about your recent visit to our centre. We will share your kind comments with our team in Broxburn.

Rated 1 out of 5 stars

Very disappointing experience with Farmers Autocare.

I booked an air-con recharge after their website clearly stated the system would be tested beforehand. This wasn’t done because the branch didn’t have the correct equipment, yet they still proceeded with the recharge — only for it to leak.

I then waited around an hour, only to have to return the following day for a refund. A complete waste of time and an unnecessary inconvenience.

If they don’t have the equipment to carry out the advertised checks, customers should be told before the work is done. Very poor experience.

21 July 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that you had a disappointing experience at our centre, please accept our apologies for the inconvenience caused. We have copied your review to the Regional Manager to follow up with the centre team. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Great

Great, good honest service and very happy all round.

6 September 2026
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Reply from Farmer Autocare

Hi Ross, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Corstorphine.

Rated 5 out of 5 stars

Staff all ways friendly …

Staff always friendly and professional work done is always done professionally

8 September 2026
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Reply from Farmer Autocare

Hello John, thanks for taking the time to send us your review. We will share this with our team in Kirkcaldy as they will appreciate the feedback.

Rated 5 out of 5 stars

Great experience and helpful staff

Great experience and helpful staff, very quick aswell!

8 September 2026
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Reply from Farmer Autocare

Hi Josh, thanks for telling us about your recent experience at our centre. We appreciate it when customers send us their feedback.

Rated 5 out of 5 stars

Car was in for MOT

Car was in for MOT, required 2 fron tyres
Bill had it all sorted for me within no time at all
Great service

8 September 2026
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Reply from Farmer Autocare

Hello Mark, it's good to hear that Billy and his team looked after you and got you back on the road in good time. We will share your kind comments with our centre team, many thanks.

Rated 5 out of 5 stars

Air con service

The car was booked on online for an air conditioning recharge. The process was easy and they completed the work promptly meaning I could collect the car within an hour of dropping it off. Would recommend.

8 September 2026
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Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. It's good to know that all went well with our online systems and centre service. Many thanks.

Rated 4 out of 5 stars

Liam from Farmer auto care gave us…

Liam from Farmer auto care gave us exceptional service. We had a screw stuck in our tyre we were in a hurry Liam gave us great advice and quickly replaced our tyre allowing us to get on with our day. Thank you Liam.

8 September 2026
Unprompted review
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Reply from Farmer Autocare

Hi Edith, thanks for taking the time to send us your review. It's great to hear that Liam and the team looked after you so well.

Rated 5 out of 5 stars

Very good service.

8 September 2026
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Reply from Farmer Autocare

Hi Alexander, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Blairgowrie.

Rated 5 out of 5 stars

Very nice experience

Very nice experience. Friendly staff, quick and timely service, cost effective. I just got my MOT so my experience is based on MOT only and not the repairs. I hope they are equally good in repairs too.

8 September 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with our team in Bellshill.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Car had its MOT and 4 tyres replaced. Booking process was a piece of cake, and the staff were super helpful when I arrived. Prompt in letting know my car was ready and what all had been done etc.

21 July 2026
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Reply from Farmer Autocare

Hello Jemma, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with our team in Blackhall.

Rated 5 out of 5 stars

MOT and full service.

MOT and full service.
The guys in the musselburgh store are always tremendous. I don't go anywhere else for any work on either of my cars.

6 September 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Ross, it's great to hear from a regular customer and good to know that our team in Musselburgh looked after you so well. We will share your review with the centre team as they will appreciate the feedback, many thanks.

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