Good service

Knowledgeable staff friendly and helpful

First time using. Welcoming and called as planned. Completed MOT in good time.

Staff knowledgeable and friendly

Very efficient service from Farmers. Thorough MOT and helpful advisories to be aware of.

First time using the company as a friend of mine had recommended them . MOT and a change of tyres , all good!

My visit on 11th September. My car had failed its MOT on a damaged tyre. I dealt with the manager Brian Maneely and arranged to return and get a new tyre fitted at an agreed price. I returned and asked his collegue to leave out my old tyre. (so I could get photograph evidence of the damage caused by a pot hole to make an insurance claim)

Upon paying the bill, I asked why the new tyre price was more expensive than previously agreed? He just said that's the price! No explanation. So I paid.Then he abruptly told me my old tyre was in the boot of my car. I thought ok fair enough and went to the car and had to lift out the dirty and heavy tyre onto the ground. I could see a tear in the tyre, so photographed it for proof of my claim. I could see Mr Maneely strangely watching me from behind the garage bins. After I had finished with the tyre, I left it on the ground and got into my car. I could then see him walking toward me. He aggressively told me that I shouldn't be checking my tyre and taking photos, and I should be taking my old tyre home with me. I thought these rude and odd remarks. I politely reminded him Farmers should dispose of the tyre for me. He seemed irritated at this and oddly unhappy, that I had been checking and photographing it. He then made innapropriate derogatory coments about me. I was shocked and offended, so I just drove away, not wanting to hear anything else from this person. I was shocked that he would speak to a paying customer this way. He clearly has poor customer service skills and maybe personal issues too. His comments upset me for the rest of the day. I have always visited the Farmers Inchinnan Rd branch with no issues, but would never return to his branch again, or may not even visit any Farmers branch again.

Great customer all good

Very good service from arriving to picking car up. The process was very efficient throughout. Would use this garage again

Easy on-line booking, Good service at Reception. Good maintenance and serving of car. Fair prices.

Chaps full of knowledge and experience , very polite and attentive

Great customer service and excellent price much lower than other similar companies

Popped in with a puncture
Guys were friendly and helpful
Service was easy and relaxed

Perfectly happy with the service and explanations given

Always 5* treatment at Farmer Autocare! MOT and essential fix with no hassles as usual. Recommended.

Friendly, knowledgeable staff. Car was ready for pick-up exactly when when I was told.
Price was very fair.
I'll definitely visit Dunfermline branch again.
Thank you.