Farmaciasdirect Reviews 

306
•
TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

306 reviews

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4.0

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(306)

299 reviews in the last 12 months

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Rated 1 out of 5 stars

Cat food order problem

I ordered cat food. I was getting concerned and then saw an email that it would take longer than expected. Looking closer at the email it is regarding a product that I did not order. I am still waiting for my cat food. I don't usually have big problems with farmaciasdirect.

2 October 2026
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Reply from Farmaciasdirect

Good afternoon,

We apologize for the delay in delivering your order.

We would like to remind you that items in the veterinary category typically take between 5 and 7 business days to be delivered.

You can find more detailed information on our website under the Shipping Conditions section.

A team member will soon provide further information regarding your order via the contact form.

We appreciate your understanding and remain at your disposal should you require any further clarification.

Best regards,
Customer Support Team

Rated 2 out of 5 stars

They sent a damaged package so in…

They sent a damaged package so in result the milk cans are damaged open lids and they are asking for the return instead of having sa resolution since it is not my fault. Its their carrier’s fault, so why would a customer that pays would suffer for this. Instead of offering a resolution before the pickup since i will be returning this of course I couldnt give this to my child (Opened can of milk) who knows if thi is already contaminated on the dirty warehouse and transport.

5 October 2026
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