farlan.co.uk Reviews 

111
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

5 out of 5 stars Bought my car from Farlan Automotive and the whole process was quick and easy. Amir was fantastic — confident, straightforward, and didn't waste my time. I have a busy schedule, so... See more

Rated 5 out of 5 stars

They are a car dealer on a different level. Honest, friendly and genuine people. The aftercare was fantastic. When I purchase another car I won't even shop around, I'll just go straight back to them... See more

Rated 1 out of 5 stars

DODGEY CLAN DISHONEST, LIAR CON MEN EVERY SINGLE OF THEM, THEY SELL VERY DODGEY UNSERVICED UNFIXED BROKEN CARS STAY CLEAR OF THEM, AS SOON AS YOU ENTER THE PREMISES YOU CAN NOTICE ALL OF THESE CLANS... See more

Rated 5 out of 5 stars

I had an easy time purchasing a car from them, everyone has been very helpful and inviting. I didn’t feel pressured into making irrational decisions, they’re very open, honest and also get back to you... See more

Company details

  1. Car Dealer

Written by the company

Here at Farlan Automotive, we pride ourselves in our extensive range of second hand used cars. Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have. We ensure all of our cars undergo extensive checks and are maintained to the highest standard. We offer competitive finance packages, warranty and maintenance.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

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No recent history of asking for reviews

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4.4

All reviews

(111)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfyed

The person showed me around the car was really helpful in the way of explaining all the functions in the car that I ask about and I felt comfortable to take my time to test it + the vehicle was as described I'm very satisfied. I highli recommend Farland Automotive to anyone thank you.

15 August 2024
Unprompted review
Rated 1 out of 5 stars

No reservation refund after over a month

I put down a £99 deposit on Farlan Automotive's website to reserve a car, which was then listed as reserved both on their site and Autotrader. The next day, having not heard from them, I called and was promised a callback that never came. I even rearranged my work shifts and started arranging insurance in preparation to collect the car.

By late afternoon, with no word from the dealership, I reached out via WhatsApp, only to be told hours later the car had been reserved by someone else before me and another after me. They promised a refund within 3-5 working days, but here I am over a month later, still waiting for my money back. Despite multiple follow-ups, I've been given a runaround with excuses ranging from issues with Stripe to needing management intervention for the refund.

It’s been a very disappointing and frustrating process, and at this point, it feels akin to being scammed. I strongly advise against making any reservations with Farlan Automotive as there’s no assurance on when, or even if, you'll ever see your money again.

Update - Now at 5 weeks and still waiting for the refund.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Audi RS3

Received a great service from Farlan. No pressure and personal sale. Highly recommended.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Audi TTs

i had an amazing ezperience buying my TTS, so happoy that i purchased my car from Farlan Automotive.

really want to give a huge shoutout to Ben for being an perfect salesman giving me a buying experience like no other.

7 May 2024
Unprompted review

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