Very easy process open & clear. Much preferable to the solicitor route I used 20 odd years ago. It`s not imperative that you include the particular animal charity in your will, and there is no hidden... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed a new will after losing my wife. A close friend recommended Farewill. The process is really straight forward and the price very good indeed. Checked within 2-3 days and printed off self. All... See more
Company replied
Farewill made writing my Will really simple and straightforward. Excellent service. I signed up for the £10 per year service which will allow me to make unlimited changes to it. I liked that a spec... See more
Easy to complete, prompt advice on changes needed . Prompt review. So easy just to print off/sign/witness. So much easier than going to a solicitor if you know exactly what you want. I did only need a... See more
Company details
About Farewill
Information provided by various external sources
In partnership with
At Farewill we make simple, affordable, professional wills online.
Proudly rated #1 in the UK, we help you through a jargon-free step-by-step process to complete your legally binding will online, without the expense or complication of seeing a solicitor in person.
- Complete your will online in as little as 30 minutes.
- Access to live expert support for any questions you have 7 days a week for FREE.
- Every will proofread and approved by a will specialist.
- Update your will at any time for only £10/year (first 12 months free).
Contact info
27 Downham Road, N1 5AA, London, United Kingdom
- 020 8050 2686
- hello@farewill.com
- farewill.com
4.9
Excellent
20K reviews
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Very quick response and pointed out something I had overlooked.
Whole process is very easy to use and quides you through all the options.
14 May 2026
Very easy to use website
8 May 2026
Quick and easy
13 May 2026
Reply from Farewill
Hi Mr Dixon, I’m Thomas.
Thank you for taking the time to leave a review. I’m really glad to hear you found the process quick and easy. We know making a will can feel like a big task, so keeping things simple is really important to us.
If there’s anything we could have done to make the experience even better for you, I’d really value your feedback.
Best wishes,
Thomas
So simple
Wanted to update my will and found this company via SSAFA. The initial questions were easy to answer to determine exactly if the product was suitable for me. Completing the online form/questions was so simple and within a few days I had my completed and approved will in my email. Just need to organise getting it witnessed and signed up.
8 May 2026
Reply from Farewill
Hi there, I’m Thomas.
Thank you so much for your lovely review. I’m really glad to hear the questions helped you work out whether the service was right for you and that completing the will online felt simple from start to finish. It’s also great to know everything was reviewed and returned to you so quickly.
You’re absolutely right that the final step is getting the will signed and witnessed correctly so it becomes legally valid and binding.
Thanks again for taking the time to share your experience with us.
Best wishes,
Thomas.
Perfect service
Very easy process.
Fast and efficient service.
Back up provided throughout whole process.
Highly recommend.
11 May 2026
Very easy and I didn't even realise it…
Very easy and I didn't even realise it was going to get checked very happy
5 May 2026
Probate dealings have been awful
Probate dealings have been awful. You sign up with Farewill then they pass your case over to another solicotors (in our case NewLaw and Sail Legal) who have both been abysmal. My mother left her estate in perfect order with everything simple to deal with and yet nearly a year on we are still working through grant applications. I've contacted Farewill 3 times now to say I wasn't happy with the service and they haven't even given me the grace of responding. I should have just gone with a local law firm. Terrible service, just a fancy website as a front for a broker who takes your money and palms you off to any substandard solicotors. Awful service in what is a very difficult time for the family.
12 May 2026
Unprompted review
Reply from Farewill
Hi, I’m Thomas.
I’m really sorry to read this. It sounds like this has been a long and frustrating experience for your family, and I can understand why you’d feel let down.
We’re taking the issues you’ve raised very seriously. I’ve shared this with the relevant team so we can look into what happened, and they’ll be in touch as soon as possible.
Best wishes,
Thomas
Farewill
You answered my queries promptly and…
You answered my queries promptly and were very helpful to my mother when she phoned earlier today
11 May 2026
Never leave % or residue to charities
Because they allowed my father to leave residue to charities they administration of the estate was delayed by the charities. Cheap or free, you get what you pay for! I suspect they are paid for by charity chuggers
1 May 2026
Unprompted review
Reply from Farewill
Hi,
We’re sorry to read your review. We understand why delays to an estate can feel frustrating, especially when charities are involved and things take longer than expected.
We’d like to understand what happened in this case before commenting further.
We’ve requested your information through Trustpilot so we can look into this properly. Or, feel free to email us at hello@farewill.com with your details so we can investigate this and come back to you directly.
Best wishes,
Farewill
Poor service
What started off as a great conversation with Farewill, has ended up being a disaster once the solicitors have taken over. We have been sent forms with incorrect details continuously, the solicitor didn't check the details properly before sending to court, which resulted in probate being rejected. This had finally been resolved after 11 months, but they have still sent the probate grant to the incorrect person. Absolute nightmare of a company to deal with.
11 May 2026
Unprompted review
Reply from Farewill
Hi, I’m Thomas.
I’m really sorry to read this. It sounds like this has been a long and frustrating experience, and I can understand why you’d feel let down.
We're taking the issues you’ve raised seriously, and I’ve shared this with the relevant team so we can look into what happened.
Best wishes,
Thomas
Farewill
Prompt response
3 May 2026
It was so easy to do and explained…
It was so easy to do and explained every step of the way Thankyou
26 March 2026
Easy to do and good interface thank you
30 April 2026
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