Although I cancelled my order due to prolonged backorder time (not their fault), they promptly refunded the full amount of my purchase - without any hassle! Glad to see such honest people are still ar... See more
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Still remains one of the most effective and trustworthy services in Europe. For the second time a shipping solution was needed for a bulky shipment and one was kindly provided by the costumer service... See more
The prices, selection and customer service are excellent. FantasyWelt is my go-to place even though I live in another EU country (Finland). Because the postage is not expensive, I still save money whe... See more
Company replied
One of the articles had to be reordered but after a few months it was never ready, so I had to change my order and receive only the rest of the items. That said, I could change my order with no a... See more
Company details
Written by the company
Willkommen bei FantasyWelt.de – deinem Experten für alles rund um Fantasy, Tabletop-Spiele und Sammlerstücke! Seit unserem Start 2010 in einer kleinen Garage in Gammelby, nahe Eckernförde, sind wir stetig gewachsen. Heute befindet sich unser modernes Logistikzentrum am Trichterweg 19-21 in Büdelsdorf. Wir bieten ein umfangreiches Sortiment an Warhammer-Miniaturen, Brettspielen, Trading Cards und Zubehör – ideal für Sammler und Spieler. Unser engagiertes Team von rund 50 Mitarbeiterinnen und Mitarbeitern sorgt für schnellen Versand und hervorragenden Service, denn deine Zufriedenheit hat für uns oberste Priorität. Im Jahr 2020 wurden wir zur Crimstone GmbH, inspiriert von der karmesinroten Steinwand, die einst unsere Website zierte. Dies erinnert uns an unsere Anfänge und unterstreicht unseren Weg nach vorn. Doch eines bleibt unverändert: FantasyWelt.de ist deine vertraute Anlaufstelle für alles, was mit fantastischen Welten und Sammelleidenschaften zu tun hat. Warum FantasyWelt.de? Weil wir mehr als nur Produkte bieten – wir schaffen Erlebnisse. Egal, ob du deine Sammlung erweitern oder direkt ins nächste Abenteuer starten möchtest: Bei uns findest du das Passende. Vielen Dank für dein Interesse und deine Unterstützung. Lass dich von FantasyWelt.de inspirieren und werde Teil unserer Community! Fantastische Grüße, Euer FantasyWelt Team
Contact info
Trichterbrecherweg 19-21, 24782, Büdelsdorf, Germany
- 04331 - 45900-0
- support@fantasywelt.de
- fantasywelt.de
4.7
Excellent
444 reviews
Hasn’t replied to negative reviews
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This was my first time Great store and customer service!ordering from…
This was my first time ordering from Fantasywelt and I was really pleased with both selection and customer service provided.
There was a minor availability issue with one of the products and they were quick to respond to my inquires and there was also no issue communicating in english.
The order has arrived with only a minor hiccup which I'm chalking up to the delivery company and not Fantasywelt, delivery from Germany generally tends to be problematic for foreigners for some reason?
I'd like to give a shoutout to:Vanessa, Lukas, Sven, Anjo, Rebecca and Rune for their customer service provided (hopefully I've not forgotten anyone else).
Next time I'll probably order from the store in the future again!
19 October 2021
Unprompted review
English board game delivered to Austria
English board game delivered to Austria. Delivery very fast by courier and in great condition. Great to find a source of English board games in Europe. I will use the site again.
Game: Catan - Settlers of America. Fantastic game!
3 October 2021
Unprompted review
Good shopping experience
Ordered a couple of times so far. Somewhat lacking description on miniatures, but excelent selection. The customer service is also great - quick to respond and very helpful.
28 January 2021
Unprompted review
Great prices and selection
Was looking at board games at Amazon since I wanted it quickly. It turns out it was quite difficult to find board games in English that would be delivered quickly. By a fluke I found FantasyWelt that had a great selection of board games in English to better prices than Amazon and it just took 2 days for it to arrive. Will definitely return here for all my board game needs!
27 November 2020
Unprompted review
My favorite shop
My favorite shop. I live in Austria and delivery is fast, they have good prices and are very friendly if one has questions etc. Great shop 👍
13 August 2019
Unprompted review
best of the best
I have ordered from them many times. They have nice prices and the communication with them is the best, highly recommended!
8 October 2018
Unprompted review
Professional team
Professional team. Nothing bad to say about them. Keep up with good work.
18 April 2018
Unprompted review
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