Bought a beautiful inexpensive watch for a holy communion gift. Arrived within days. Very well packaged and came in a lovely presentation box and a little gift bag. Very happy with my purchase. The wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Fallers Jewellers Since 1879. Family owned jewellery store in Galway, Ireland. Fallers are makers of the Claddagh ring. We deliver wide range of jewellery both precious and semi precious worldwide.
Williamsgate St, H91V3WC, Galway, Ireland
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company goes far above and beyond other to lead the way in customer service and what shopping local is Al about
I forgot to o add a item to my delivery next day email to get it added on but delivery already left and safely on it way to me
but got a reply from a great staff member saying once I place to second item on order they'll send it out post free and arrived next day
happy Christmas and all the best for the new year to all the team
Delivery was so quick in time for Christmas and packaging was lovely.
The ring itself was lovely and amazing quality and to top it off it came with a stunning bag info about the rings history and a ring sizer very happy with my order
Nothing to say about the watch but we weren’t at home nobody called me or sent email they simply left the package at the entrance hall of the building nothing good for a 500€ watch!!!
Packaging was so pretty and packed really well to protect products. Products were absolutely stunning and a fantastic Christmas gift
Beautiful earrings and a great price. Fallers delivered in time and all gift wrapped. Very pleased with my purchase and service.
I ordered a Christmas gift from author country, later than I should have and it arrived early.
Very quick efficient service and beautifully packaged, loved my present to myself
The process was excellent from my initial enquiry to delivery.
The ring is beautiful and we are considering getting our wedding bands here too!
Awesomeness!
Delivery was so fast, the packaging was fantastic, really nice. Would definitely recommend Fallers.
So happy with our purchase delivery was quick and the present was loved by who it was for
Several emails sent after purchase. None were replied to 👍poor customer service.
We did not receive anything, we contacted your company and they correctly answered and offered refund, but we’d rather have the item we ordered

Reply from Fallers Jewellers
An excellent overall shopping experience.
Top quality products! Professional and
friendly employees. Would recommend
to all!

Reply from Fallers Jewellers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.