Still more delays. Stuck in two locations for five days and more. Standardized automatated replies from customer service. Multiple emails offering discounts to make further purchase even though th... See more
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Review summary
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Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them.... See more
Company replied
Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a c... See more
Company replied
Quality has a long way to go. The mass marketing after the sale is annoying. Made a mistake of ordering a 3rd time and the China quality is really bad. My mistake ut NEVER again.
Company replied
2.0
Poor
211 reviews
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Replied to 100% of negative reviews
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Nothing like the lovely images.
My products were awful, nothing like the lovely images on there site. Poorly made using very cheap nylon fabric, not knitted as image. They make it impossible to return.
29 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Never responded to my emails
Never responded to my emails. Product arrived eventually in poor condition. Will never use again.
16 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@faithoutfit.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Breast cancer awareness month A talking point a bout breast cancer month
A talking point a bout breast cancer awareness whenever I wear it 🤗
6 October 2025
Unprompted review
DO NOT PURCHASE FROM THIS FIRM. THEY ARE CHARLATANS!!N
I purchased 3 shirts totalling over £60. All are way too small and of inferior quality.
I have emailed their 'customer service' team 4 times but they refuse to advise me how to return them.
I get the same ridiculous email each time stating that they will do their best to solve the problem... I think they are trying to get past the 30 day return window.
I notice that they have submitted the same useless reply to all of these bad reviews, promising to sort it out but they won't. One star is too many
15 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If the issue is due to product quality, we will accept returns and refunds, even if it's been more than 30 days. We assure you that we prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Order not received
Placed two orders and never received the merchandise. They claimed it was lost in the mail, but could not provide a tracking number. I contact customer service and received a poorly written email with the excuse that my order (which one???) was “lost” in the mail but they did not provide a tracking number. I would like a full refund for both orders. I have reached out to
After sales service multiple times with no response after their initial reply. I should have read the reviews before I purchased.
24 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
One star is five stars too many for this crooked company!
One star is five stars too many! Sucky customer service and they lie. Twice I received emails “your order has shipped!” When I asked for the tracking numbers, I received replies that an agent would get back with me. Nothing! I am sick that I was taken advantage of - I work hard for my money.
13 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
About to cancel my order
About to cancel my order. Spent 50.00$ have not gotten my order. Tracking number is fake I think as it just routes me back to order more. I keep on getting “discounts” to order more but have not received my first order. I am going on 3 weeks.
13 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Do Not Buy anything from these Rip Off…
Do Not Buy anything from these Rip Off Artist. The Name is not Christian, this is a Cheap Chinese sweat shop, making Junk. I ordered and paid for two Charlie Kirt Polo shirts, with the Turning Point logo embroidered on the upper left side.
By the time they added Shipping and a “ Handling “ charge…the shirts went from $25 to $43 each. It took over two months to receive my order.
The Shirts have No label, the embroidery was silk screen, the material is as thin as tissue paper.
I kept getting all these text messages, your order is in Italy, now it’s in Sweden.
Now it’s it’s in the International holding center. Finally I contacted Pay Pal and my Bank, thank God my Bank refunded my purchase.
I committed the Cardinal Sin, my Wife taught me, to always Google the company and check out the reviews.
I’ll never do that again, these people are on Facebook.. they use names like
Faithoutfit, American Veterans, their web sites look like they are Professional American Companies…,just beware.
Google these people, read the reviews.
It will save you a ton of frustration, heart ache and most importantly Your Hard earned money!
28 August 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Horrible
Horrible! Picture of sweatshirt shows a rugged distressed sweatshirt claiming to be of a cotton blend...what i got was a shiny screenprinted sweatshirt made of polyester and not distressed or rugged at all but of course they put no label on the inside to tell you what this material really is but its evident it is polyester and 100% at that. I normally wear a men's medium to large and played it safe by ordering an XL...but this still would never fit me. Keep your stuff overseas and stop scamming us.
10 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I recently posted a negative review for…
I recently posted a negative review for this company. I'd like to change that to a good one. I actually received my product and it was great. A shirt that looked exactly like it was pictured. Having been scammed before I jumped the gun on this one. Great customer support as well. Would buy from Faithoutfit again.
10 October 2025
Unprompted review
I keep getting emails that they have…
I keep getting emails that they have mailed it like three times don't give you no tracking numbers and every time I try to email them so I get back is we just mailed them I have not received nothing yet and this has been over a month and a half now
15 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Ordered a hat that I never received
Ordered a hat that I never received. When I contacted the company they gave me ‘updates’. No tracking, no hat. Scam.
Response to their response: contact? What is your phone number? I have only an email that is on your site which I emailed several times.
8 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Horrible product
Waited almost a month for my product to arrive with very sketchy tracking details. When it arrived and opened my package and the shirt I got was very poor quality and their description of sizing is not accurate. Definitely not worth the money spent.
8 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The tops looked good on the Facebook
The tops looked good on the Facebook. The actual items when arrived were awful. Nothing like the pictures ! Quality very poor and sizing very small. Totally disappointed and would not recommend them to anyone
8 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Good looking but poorly made
The shirts were too small even though they were 2X and I wear a 2X. Also they seemed poorly made. The seams were not sown together very tight. You could see the thread. They were good looking shirts, just poorly made.
29 August 2025
Unprompted review
Forever to ship from overseas and poor quality
Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them. One week later still no tracking info and vague info about shipping and getting stuck at the port. Finally recieved shirt after over 20 days and it is an unmarked crappy polo shirt of very low quality from china and I doubt they are paying turning point for the right yo use their logo. I did not know who I was buying from and I should have checked. Assumed it was Turning Point since it was their logo. Don't make the same mistake I did. I am not ordering anything else from any "pop up" supplier. Going straight to the sources website.
29 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Horrible
Horrible. The material of the shirts is plain garbage. The appearance of the shirts are horrible. When you want to return them they don’t even want the shirts back. Just for you to pay for the shipping costs. Paid like 52 bucks for 2 shirts and they are refunding me 46 dollars. And I keep the shirts. That’s how bad they are!
6 October 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The item I sent for was to small and…
The item I sent for was to small and they just told me they will send one in a larger size for no charge and I don’t have to send the small one back
I consider that fantastic customer service
20 September 2025
Unprompted review
Completely scam! Avoid
My girlfriend bought a pullover with a dachshund dog. The item was sponsored on Instagram.
What she received was a completely different item! She received a shirt with a poor print of the dog and made of nylon/plastic material. It was supposed to be embroidered and made of wool.
Tried to get the refund process (item shipped back then refund): they initially replied that is not their fault and quality problem related. When we asked to be clear and correct, they started replying with an empty message via email.
Crazy! Never ever buy from them: terrible experience.
30 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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