Still more delays. Stuck in two locations for five days and more. Standardized automatated replies from customer service. Multiple emails offering discounts to make further purchase even though th... See more
Company replied
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Review summary
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Reviews shaping this summary
Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them.... See more
Company replied
Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a c... See more
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Quality has a long way to go. The mass marketing after the sale is annoying. Made a mistake of ordering a 3rd time and the China quality is really bad. My mistake ut NEVER again.
Company replied
2.0
Poor
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Gina was absolutely helpful and I…
Gina was absolutely helpful and I appreciate her
3 October 2025
Unprompted review
Gina was wonderful and helpful to me I…
Gina was wonderful and helpful to me I appreciate it
2 October 2025
Unprompted review
I ordered a shirt and paid for…
I ordered a shirt and paid for expedited shipping and item is still being prepared for shipping for 3 weeks, I don’t think this is a Christian organization, lots of lies
2 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Extremely Cheap!!
I just bought 2 fairly expensive hats (baseball caps) from Faithoutlet. I did not know they were going to come from China - and that they were the cheapest made caps I have EVER seen in my life! Cardboard *acetate material - and no embroidery like the picture showed - a cheap iron on plastic patch that is already coming off! Huge disappointment! Avoid this company!
30 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
What I ordered is not what I received.
What I ordered is not what I received.
The website said my top was wool with a felt dachshund dog on the front.
I received a completely different one The colour of pink was totally different and the material was almost like a t-shirt type. As there wasn’t any label on the garment I couldn’t tell what type of material it was! It however definitely wasn’t wool as stated. The dog on the front was a printed photo of a dachshund! not a felt one as described and not like the picture on the website.
There were no labels on the top at all and no tag attached to show it was new. Needless to say I was completely disappointed and will not use this website again.
29 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
BUYER BEWARE
BUYER BEWARE
I would give a zero for quality. Not at all like the images. What was shown was a 3 D pink T shirt with embroidery. What arrived was a print screen nylon T shirt.
How dare they suggest that this is in the name of faith. This is anything but!!!
Buyer beware
29 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Customer service is very receptive to…
Customer service is very receptive to questions and quick to respond. No computer generated responses.
28 September 2025
Unprompted review
I ordered a 3xl t shirt!!
I ordered a 3xl t shirt!!! Received the shirt so long after I ordered it I had forgotten about ordering it!!! But on the shirt, held it up and thought it looks small, went to put it on n omg I felt like I was putting on a xxs shirt!!! Absolutely does not fit, n very disappointed… I attempted to reach out but couldn’t because the link wouldn’t open…
27 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If the issue is with the sizing, we offer exchanges. Please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Been wearing my hulkamania tee shirt…
Been wearing my hulkamania tee shirt constantly just absolutely beautiful ❤️
11 August 2025
Unprompted review
The size that was listed is not correct…
The size that was listed is not correct and the shirt is way too small for me. I still have not and can not wear it.
27 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If the issue is with the sizing, we offer exchanges. Please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The jeans are not denim or patchwork
The jeans are not denim or patchwork. They are synthetic and printed material. Such a disappointment.
10 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
AVOID
Picture/description looked nothing like the jumper I received.
26 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. Our product images are all taken by us, and we assure you that we prioritize your feedback and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
NO RESPONSE.
I ordered 9 days ago. 2 days after my purchase i received the following
•We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status•
Every day since then, (7days) I have checked for shipment status, and the response is the same. "Preparing for Shipment".
I have emailed the support address, and the sender of the initial confirmation. And I have NOT received any update. Since the item has NOT been shipped, I have emailed 4 times a request to CANCEL the order.
Still.... no response given.
I should have checked TRUST PILOT first!
16 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@faithoutfit.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
If I could give a zero I would
If I could give a zero I would. An absolute scam. Item description is complete opposite to what you receive. Description says wollen knit and its cheap nylon.. Waste of money and WILL NOT BE RECOMMENDING OR BUYING FROM THEM AGAIN. Have also let a review via their email and attached pics. Wish I could attach pics here.. An absolute disgrace and considering your claiming to support breast cancer awareness..
25 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. Our product images are all taken by us, and we assure you that we prioritize your feedback and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Been well over two weeks since I…
Been well over two weeks since I ordered my sweatshirt!
No updates, nothing!!!
Not sure why you asking for more information. I placed an order, paid for it, and I have not received my order, or any information. This is so frustrating and disappointing!
3 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
If I could give 0 Stars
If I could give 0 Stars, I would .. the difference in the top advertised and the one I have received is ridiculous.. a beautiful top looking like a cotton, with embroidered flowers and a polyester screen print are nothing alike. Don't use this deceitful company 😡 I can add pics.
25 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I ordered a pink sweater with a…
I ordered a pink sweater with a dachshund dog design (as shown in the product photos), but what I received was completely different. The sweater I got is not the same style, material, or design — it looks very cheap and nothing like what was advertised.
The quality is disappointing, the fabric feels rough, and the design details from the photo are missing. This feels misleading and not what I paid for.
Faithoutfit needs to improve their accuracy in showing products online and make sure customers actually receive what they ordered. Right now, I cannot recommend this company.
24 September 2025
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. Our product images are all taken by us, and we assure you that we prioritize your feedback and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
After much delay with my product
After much delay with my product. It was resolved and the customer service was very kind and polite. Delays happen but the way they are managed tells one exactly how a company values their customers! I was very pleased!!👍👍
19 September 2025
Unprompted review
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