We were exploring options for a BTL apartment and ended up viewing one. Max supported us throughout the process, explaining all the details clearly. We now have the full plan and are just waiting for... See more
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Review summary
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My experience was amazing!!! I attended Park Quarter for my very first viewing of properties as I am a first time buyer. Upon arriving at Park Quarter I was met with Rico Parmar who talked us through... See more
Company replied
The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more
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We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more
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Company details
Written by the company
Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.
Contact info
United Kingdom
- fairview.co.uk
4.6
Excellent
547 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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I had a wonderful experience..
I had a wonderful experience... All the staff members were extremely helpful, polite, professional and explained everything clearly.
They understood our needs and tried their best to get the deal finalised by addressing all our doubts as well.
From the beginning till finalising everything they've been there to answer any queries we had.
Mr Reece showed us the apartments and explained all the figures. Mr Bass was helpful in getting us a good deal. Ms. Suzy was kind enough to explain all the terms and conditions before we sign them.
Overall the whole team put all their efforts and were nice....
We might continue buying in future from them in different projects...
14 December 2025
Unprompted review
Reply from Fairview New Homes
Dear customer,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a great experience with our team at Southall Grove and that everyone was helpful, professional, and clear throughout the process. We’ll be sure to pass on your lovely feedback to Reece, Bass, and Suzy. We’d be delighted to assist you again in the future across our other projects.
Many thanks,
The Fairview Team
Very impressive with the Fairview sales…
Very impressive with the Fairview sales team from start to end and they made you very welcomed and very patient with all my queries. Thank you
4 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Lau,
Thank you for taking the time to share your experience. We’re pleased to hear that the Fairview sales team supported you throughout the process and made you feel welcome, taking the time to answer all of your questions.
Many thanks,
The Fairview Team
The Park Quarter Fair View sales team been very supportive
I have been very impressed with the sales team at Fair View Park Quarter New Barnet. They are consistently supportive and responsive.
Whenever I have had any general inquiry about buying ,they always clarify my doubts. Special thanks to Monika and her team.
14 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Arti,
Thank you for your feedback. We’re delighted to hear your positive experience with our sales team at Fairview Park Quarter and that they have been consistently supportive and responsive throughout your journey. We’ll be sure to pass on your special thanks to Monica and the rest of the team.
Many thanks,
The Fairview Team
The Park Quarter Fair View sales staff are very supportive
The level of care provided by the Fair View, Park Quarter sales team is outstanding. They are not only professional but also deeply compassionate and supportive. Special thanks to Monica, Mursal and Jury for being very supportive.
14 December 2025
Reply from Fairview New Homes
Dear Rajaneesh,
Thank you for your kind feedback. We’re pleased to hear that you found the level of care provided by our Fairview Park Quarter sales team to be helpful and we are glad that this made a positive difference to your experience.
We’ll be sure to pass on your special thanks to Monica, Mursal, and Jury.
Many thanks,
The Fairview Team
I had a very good experience with the Fairview Home sales office
I had a very good experience with the Fairview team especially with Monica and Jury. I was always greeted with a smile and gave me really good advice and suggestions . Fairview home sales office helped me and intervene with many frustrated situations.
13 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Muriel,
Thank you for taking the time to share your experience. We’re delighted to hear that you had such a positive experience with our Fairview team at Park Quarter, especially Monica and Jury. It’s great to know they greeted you with a smile and provided helpful advice and suggestions throughout your journey. It’s good to know that our home sales office was able to support you through challenging moments, your feedback means a lot to us.
Many thanks,
The Fairview Team
Reply from Fairview New Homes
Dear Martha,
Thank you very much for your lovely review we will pass this onto the team.
Many thanks,
The Fairview Team
Fairview staff based in Southall they…
Fairview staff based in Southall they help find the best option for me and I am very happy with it.
4 December 2025
Reply from Fairview New Homes
Dear Conceicao,
Thank you for your feedback. We’re glad to hear that our team at Southall helped you find the best option, and we wish you all the best in your new home.
Many thanks,
The Fairview Team
Everyone was helpful throughout the…
Everyone was helpful throughout the process but the legal aid the company suggested were not very transparent and helpful regarding the terms. Not very clear regarding the miscellaneous charges and terms and conditions of Fairview. Jury and Mursal were very polite and helpful .
11 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Pallavi,
Thank you for sharing your feedback. We are pleased to hear that you found our team members, including Jury and Mursal, helpful throughout your experience.
We’re sorry to hear that the legal aid suggested were not very transparent and helpful regarding our terms and conditions. We appreciate you bringing this to our attention and will ensure we will pass your comments on to the relevant parties.
If you have any further questions or concerns, please feel free to reach out.
Many thanks
The Fairview Team
Was great service with Quaz and Lina
Was great service with Quaz and Lina. Very good explain and very nice talk doing service very fast. I think they know their job perfectly and how to help customer happy 😊
10 December 2025
Reply from Fairview New Homes
Dear Batbold,
Thank you for your feedback. We’re delighted to hear that Quaz and Lina provided clear explanations, efficient service, and a positive experience throughout your visit. Your kind words mean a great deal to the team, and we’re pleased to know their support helped make the process smooth and enjoyable. If you need any further assistance, we’re always here to help.
Many Thanks
The Fairview Team
Dedicated & cheerful support!
Dedicated & cheerful support!
The team(especially special thanks to Sam & Max) have provided prompt service end to end until the exchange.
28 November 2025
Reply from Fairview New Homes
Dear Yuichi,
Thank you for your kind feedback. We’re pleased to hear that you received dedicated support from our team throughout the process. Sam and Max will be especially glad to know their prompt, end-to-end assistance made a positive difference to your experience. We appreciate your review and are here should you need any further support.
Many Thanks
The Fairview Team
Home owner in less than a month
Home owner in less than a month! 😂
Everyone was amazing. From Max to Sam to Qassim to Lina.
Very quick reassuring responses, guidance and support. Max was on top of things all throughout and already advising and referring friends into joining.
10 December 2025
Reply from Fairview New Homes
Dear Farah,
Congratulations on becoming a homeowner. Thank you for taking the time to share your experience. We are delighted to hear that Max, Sam, Qassim and Lina provided prompt, reassuring guidance and support throughout the process. Your recognition of the team’s efforts, as well as your referrals, are sincerely appreciated. Should you require any further assistance, please don’t hesitate to contact us.
Many Thanks
The Fairview Team
Park Quarter - a humble abode
We were always greeted with a warm smile from the Fairview team whenever we visited the site. Special thanks to Monica and Jury who were super helpful during all our interactions. They guided us through the intricacies of property-related processes and helped us with all queries we had.
9 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Kaustav,
Thank you so much for your lovely review! We’re thrilled to hear that you always felt welcomed by the Fairview team. Monica and Jury will love to hear how much their support and guidance meant to you throughout the process. If there’s anything else we can assist you with, we’re always here to help.
Many Thanks
The Fairview Team
Very helpful team
The team at park quarter were so helpful and very kind!
8 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Sofia,
Thank you for your feedback! We’re so glad to hear that the team at Park Quarter were helpful and kind. We truly appreciate your kind words and are always here if you need anything further.
Many thanks
The Fairview Team
I’ve had a wonderful experience with…
I’ve had a wonderful experience with the staff; they’ve been amazing and incredibly helpful, especially Monica, who has been with us since the beginning of the house process.
8 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Megi,
Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience with our team. Monica will be thrilled to know her support has made such a difference throughout your home-buying journey. If there’s anything else we can assist you with, we’re always here to help.
Many Thanks
The Fairview Team
Mural from new Barnet development was…
Mural from new Barnet development was brilliant ticked all the boxes am very happy with my experience very professional.
4 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Michelle,
Thank you for your review! We're delighted to hear that your experience with Mursal at our New Barnet development ticked all the boxes. If there’s anything more we can assist you with, please don’t hesitate to reach out.
Many Thanks
The Fairview Team
Yesterday I viewed several apartments…
Yesterday I viewed several apartments with Qasim. He was extremely helpful and provided a lot of useful information. Much appreciated!
6 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Lala,
Thank you for your kind review! We're delighted to hear that Qasim was able to assist you and provide helpful information during your viewings. Your feedback is truly appreciated, and we’re here if you need any further support as you continue your search.
Many Thanks
The Fairview Team
UNETHICAL COMPANY - AVOID AT ALL COST !!!!
I recently had an extremely disappointing experience with Fairview New Homes, and I feel compelled to share it to warn other potential buyers.
I was genuinely interested in purchasing a flat from them. After two viewings and being offered some attractive incentives, I decided to make an offer almost immediately. The sales representative was very pushy, strongly encouraging me to sign a reservation as soon as possible. Given that I had funds ready and a strong profile as a first-time buyer, I agreed and signed the reservation on Sunday, 23rd November.
From that point, I spent several days in back-to-back meetings with mortgage brokers to secure a good rate. I even planned a third viewing for the following Saturday but tried to bring it forward to Thursday to expedite the process and finalize the mortgage sooner.
Here’s where things took a shocking turn:
When I reached out to the same sales representative to move the viewing forward, I received no response—calls and messages went unanswered.
I then checked online and saw their office listed as “temporarily closed”, which was very strange (DODGY if you ask me).
The next day, I received a call from their head office (hidden number - probably to cover their tracks) informing me of the most unbelievable news: the flat I had reserved was sold to a large investor who allegedly purchased the entire building (a 20-floor building with roughly 6 flats per floor—do the math). Surely you don't negotiate a £48m sale overnight so i am convinced this was premeditated.
This raises serious questions:
What is the point of a reservation if the property is still being advertised and sold elsewhere?
How can you actively market flats to retail buyers while negotiating a bulk sale of the entire building behind the scenes?
Is ethical conduct not a requirement at Fairview New Homes? (obviously not)
When I asked for compensation for the opportunity cost, financial impact, and emotional stress caused by what I consider a clear breach of the reservation agreement, their response was essentially:
"Sorry, but not sorry. Goodbye."
I had heard questionable things about this company before, and my experience sadly confirms them. If you value transparency, ethics, and reliability, I STRONGLY advise you to think twice before dealing with Fairview New Homes.
3 December 2025
Unprompted review
Reply from Fairview New Homes
Dear Yasmeen,
We are sorry to hear you had a disappointing experience with Fairview.
Our records show we have been in discussions with you and have provided clarification on the circumstances surrounding the home you were interested in. We understand this outcome was disappointing, however we are confident that we have responded transparently and appropriately throughout.
If you feel you have any further queries, please contact us directly so we can continue the conversation with you personally.
Kind regards,
The Fairview Team
We recently viewed some apartments in a…
We recently viewed some apartments in a new development with Qasim, and he made the whole experience really comfortable. He was friendly, genuinely helpful, and never rushed us. Qasim took the time to answer all our questions clearly, which we really appreciated. We left feeling confident and well-informed.
29 November 2025
Unprompted review
Reply from Fairview New Homes
Dear Diego,
Thank you for taking the time to share your experience. We're pleased to hear that Qasim helped make your viewing relaxed and informative. It’s great that you felt comfortable asking questions and came away feeling confident about the details.
If there's anything else you'd like to explore or discuss as you continue your search, please don’t hesitate to get in touch.
Many thanks
The Fairview Team
First time buyers
My partner and I have had a lovely experience purchasing our first home. Our advisor Mursal guided us through the entire process without any pressure to purchase throughout. She was very attentive and was able to answer all our questions with ease. The process of making the purchase was also very easy and everyone at fairview were knowledgeable and communicative on what the next steps were for us. We are very happy with the result and can't wait to move into our new property!
12 October 2025
Unprompted review
Reply from Fairview New Homes
Dear Laura,
Thank you so much for sharing your experience. We’re thrilled to hear that your first home purchase was such a positive one and that Mursal was able to guide you through the process with care and clarity. It’s great to know you felt supported every step of the way and that our team kept everything smooth and well communicated.
We’re delighted for you both and excited for you to move into your new home. If you need anything at all in the meantime, we’re always here to help!
Many thanks
The Fairview Team
Suzie was fantastic
Suzie was fantastic, honest and open about the information on the flats and mortgage deals. It was very a great experience!
29 November 2025
Unprompted review
Reply from Fairview New Homes
Dear Nayan,
Thank you so much for your kind feedback! We’re delighted to hear that Suzie was able to support you with honest, clear information and make the experience such a positive one. We’ll be sure to pass on your kind words to her. If you need anything else or have further questions, we’re always here to help!
Many thanks
The Fairview Team
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