The product deivered reflects accurately what is on the web-site. I like the products which I purchased, however as a 40 year plus purchaser of Facconable products there has been a definite decline in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good quality gear, partic jeans & trousers. Cant fault their products. Importing into UK takes its time, no great surprise tho. Overall, v good.
Company replied
I normally shop shoes at Jack Erwin (6 pairs a year). However as of late their sizing is off and their customer service is even worse ! So after getting let down by a pair of espadrille I came across... See more
Company replied
1. The quality of the shirt material, and it's manufacture. 2.The speed of delivery, and being updated about each stage was exceptional. 3. I think the Staff at Facconable must be quite exceptiona... See more
Company replied
Company details
About Façonnable
Written by the company
Façonnable is a high-end men's and women's clothing brand founded in Nice, France by Jean Goldberg in 1950. From its old roots as a family tailoring shop, Façonnable has embodied the art of tailoring and skilled workmanship over decades. The expertise lies in the tradition of taking pleasure in wearing beautiful, high-quality clothing, which will always remain the sign of modern chic.
Contact info
Route de Canta Galet 107, 06200, Nice, France
- faconnable.com
4.1
Great
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEAUTIFUL COURTEOUS SERVICE
BEAUTIFUL COURTEOUS SERVICE.
WELL PACKED, PRESENTED AND DELIVERED VERY EFFICIENTLY.
GOD BLESS FACONNABLE.
JESSICA WAS EXTREMELY KIND WHEN I PHONED UP FOR HELP AND ADVICE.
22 September 2025
Reply from Façonnable
Dear Dilip,
It’s a pleasure to hear from you again.
Thank you so much for your constant loyalty to our brand and kind words regarding not only our products and service, but also our team members!
As one of our most loyal and passionate clients, we think it’s time for us to show you how much you mean to us.
In the next few days, we’ll be sending you a token of our appreciation.
Warm regards,
Façonnable Ambassadors Team 🧭
Nice quality shirt..veery fast shipping…
Nice quality shirt..veery fast shipping and easy returns..will by again..
18 September 2025
Reply from Façonnable
Hi Jed!
We're delighted to hear that you loved the quality of our products and the efficiency of our services.
We're constantly working to ensure our customers have an unbeatable experience.
Kind regards,
Façonnable Ambassador Team
Exacty as expected
Exacty as expected. Color, size, material. Delivery without delays.
17 September 2025
Reply from Façonnable
Dear Jorge,
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
Jackets fit well but thought they’d be…
Jackets fit well but thought they’d be thicker for warmth
28 September 2025
Reply from Façonnable
Dear Evan,
We appreciate your comments and feedback regarding our products and services.
We will also be passing these comments onto the relevant team for review - thank you for taking the time to leave us your thoughts.
Follow us on social media and keep up to date with our latest news and collections!
Yours truly,
Façonnable Ambassadors Team
Still haven’t received my delivery and…
Still haven’t received my delivery and was not able to track the order .Received a notice the delivery was delayed 4 days ago. When tried to track a 404 appeared with no access to a link or search. Very frustrating!
25 September 2025
Reply from Façonnable
Dear John,
Thank you for your feedback.
Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.
We will be contacting you separately to resolve the issue.
Thanks for your understanding.
Sincerely,
Façonnable Ambassadors Team 🧭
Easy to order
Easy to order, fulfillment was done in a day and shipped from Spain and arrived in two days! Amazing service and wonderful products. Thank you
9 September 2025
Reply from Façonnable
Dear Dan,
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
it's good, but it could have been excellent.
Nice stuff!
Good material and modern design. Regarding the service, nothing to say, except that the payment process (Portugal) was very complicated. Use MBWay!
22 September 2025
Reply from Façonnable
Dear Luis,
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
hi quality and fast delivery
19 September 2025
Reply from Façonnable
Dear Irakli,
We appreciate your comments and feedback regarding our products and your overall experience. We strive for customer satisfaction, and we are pleased to receive such a fantastic review.
Have a great day,
Façonnable Ambassadors Team 🧭
Prompt and timely confirmation and delivery of orders
Prompt and timely confirmation and delivery of orders. Outstanding services!
19 September 2025
Reply from Façonnable
Dear Alfa,
Thank you for your comments. We are pleased to know that the overall experience at Façonnable meets your expectations.
We wish you a wonderful day,
Façonnable Ambassadors Team 🧭
Reply from Façonnable
Your words reflect Façonnable’s essence of effortless distinction.
We’re thrilled our swift delivery and secure packaging complemented your exquisite piece.
Thank you for choosing refined ease
Façonnable Ambassadors Team 🧭
Everyshing great
4 September 2025
Reply from Façonnable
Dear Pedro,
Thank you for sharing this with us! We are happy to hear that everything was great.
For us, the happiness of our valued customers is our top priority, and we will keep working on satisfying our community.
Regards,
Façonnable Ambassadors Team 🧭
Easy processing of orders
Easy processing of orders, allows me to gain access to the brand despite no retailers in the US.
18 September 2025
Reply from Façonnable
Dear Gordon,
Thank you for your comments. We are pleased to know that the overall experience at Façonnable meets your expectations.
We wish you a wonderful day,
Façonnable Ambassadors Team 🧭
Reply from Façonnable
¡Hola Ernesto!
We are delighted to know that he enchants the quality of our products and the efficiency of our services.
We work continuously to ensure that our customers have an unbeatable experience.
Kind regards,
Façonnable Ambassador Team
Reply from Façonnable
Dear Simone,
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
Reply from Façonnable
Dear Philippe
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
Quality
Quality, design and correct size.
I would complain to UPS, local, for delivering the package to the wrong address.
It was a nightmare trying to track it done , which I finally did.
11 September 2025
Reply from Façonnable
Dear Mr Otto,
Thank you for your feedback. It is great to hear this.
We strive to offer the best possible experience to our customers and we are happy to see that yours was a lovely one.
Regards,
Façonnable Ambassadors Team ⛵
I bought an item that was a little…
I bought an item that was a little tight. I emailed for an exchange, but u unfortunately, you do not do exchanges.
I went ahead and ordered a bigger size of the same item.
I then email your customer setvices wanted to know how to return the first item. No answers. Npw i am left with extra item that i don't need.
10 September 2025
I bought two of the same shirt
I bought two of the same shirt, by accident with web access. One was shipped from Spain. There are no instructions in the package or online regarding how to return an item. No response from online atempts at contact Although I have many Facconable items, I am reluctant to make further purchases.
21 August 2025
Reply from Façonnable
Dear Ricardo,
Thank you for your feedback, it is very important to us.
Please, accept our most sincere apologies.
Our goal is to offer the best shopping experience possible.
Thank you for your understanding.
Kind regards,
The Façonnable team💙
Reply from Façonnable
Dear Hirch,
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
Easy to use website and fast delivery…
Easy to use website and fast delivery of top quality clothes!
3 September 2025
Reply from Façonnable
Hi Ed!
We're delighted to hear that you loved the quality of our products and the efficiency of our services.
We're constantly working to ensure our customers have an unbeatable experience.
Kind regards,
Façonnable Ambassador Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.