Fabulous Flowers and Gifts Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the floral arrangements are stunning, vibrant, fresh, and consistently arrive right on schedule. People find the online ordering process very simple, and they deeply appreciate the wonderful presentation and caring customer support. Consumers regularly note the thoughtful touches that make special personal occasions and emotional moments truly unforgettable. Though some customers experienced occasional delivery hiccups or minor system issues, the staff managed to handle and resolve them. A few individuals also shared constructive feedback concerning product appearance relative to online photos and suggested small personalization options.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting fresh, stunning floral... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and excellent communication... See more

Service

People report positive experiences with service, frequently praising the reliable, professional, and friendly... See more

Quality

Customers expressed great satisfaction regarding the exceptional quality and vibrant freshness of the floral... See more

Order

Reviewers express general satisfaction with the order experience, highlighting a great selection, stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably AMAZING - it is so hard to bring any warmth or envy from a far off place to people at home who you love and adore, Fabulous Flowers have delivered EVERY TIME with sensitivity and empa... See more

Company replied

Rated 5 out of 5 stars

Product delivered on time exceeded expectations for the 7th time now that I have used this service in the last year. And somehow they manage to seem available and willing if a problem does occur, nev... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order through Fabulous Flowers and Gifts. They proactively reached out, notified me of a public holiday and the resulting delay in delivery and enquired if I would still want to g... See more

Company replied

Rated 5 out of 5 stars

The arrangement was beautifully made, delivery was on point, flowers lasted for a week even in the extreme heat here in Cape Town, it added so much flair to my daughter's bridal breakfast table. Than... See more

Company replied


Company details

  1. Florist
  2. also in
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Flower Designer
  6. Flower Market
  7. Gift Shop

Written by the company

Fabulous Flowers and Gifts is a South African florist and gift company founded by Josie van Aswegen in Cape Town in 1999 and led today by Managing Director Nicholas James. Josie van Aswegen has worked in floristry since 1983. The company hand-ties fresh flower bouquets and arrangements and hand-packs gift boxes and hampers at its Claremont studio, with a retail store in Sea Point and Cavendish Square and a studio in Johannesburg. Fabulous Flowers delivers same-day in Cape Town and Johannesburg on orders placed before 12pm, Monday to Saturday, and delivers gift boxes nationwide in 2 to 4 business days. Every delivery includes a handwritten card. Customers rate Fabulous Flowers 4.9 out of 5 across more than 5,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(110)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every year I’m late to order

Every year I’m late to order. They come through with a fantastic product

27 April 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Adrian

Thank you so much for the great review.

We will always try to accommodate and go out of our way to spread the love with our flowers and gifts.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Flowers stunning

Flowers stunning, Online ordering easy, delivery super easy, flowers beautiful. Love Fabulous Flowers

14 April 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Beverley

Thank you so much for the great review.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

The response time of the team was…

The response time of the team was prompt and efficient and the arrangements were exactly what I envisioned and asked for. Such beautiful work. Highly recommend fabulous flowers

30 March 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Saajidah

Thank you so much for the amazing review.

We are over the moon that the arrangements were exactly as you envisioned and that the service was efficient and up to standard.

We appreciate the support and recommendations.

The Fabulous Flowers Team.

Rated 1 out of 5 stars

the flowers were not delivered on the…

the flowers were not delivered on the day for a special birthday,

30 March 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Irena

We are truly sorry that your order was not delivered on time.

As a gesture of our sincere apology, we included an additional gift for the recipient. While we understand this cannot make up for the delayed delivery, it was important to us to take ownership of the mistake and express how sorry we are.

Please rest assured that we are taking steps to ensure this does not happen again in the future.

We truly value your support and hope we may have the opportunity to create something special for you again.

The Fabulous Flowers Team 🌸

Rated 5 out of 5 stars

Delivered on time and good quality…

Delivered on time and good quality flowers as pictured!

25 March 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Lisa

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

beautiful flowers

beautiful flowers, well worth the price and kept fresh for so long!

25 March 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Sarah

Thank you so much for the great review.

We are over the moon that the flowers lasted, and you could enjoy them for a while.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

The most amazing arrangement of flowers…

The most amazing arrangement of flowers ordered and delivered with ease. Thank you

1 April 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Graeme

Thank you so much for the great review.

We are so happy that you found the process easy and that you loved the flowers.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Excellent delivery time

Excellent delivery time. I ordered at 3pm in the UK the day before & the gift arrived before 9am the next morning in Paarl.

24 March 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Janine

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

fabulous flowers

18 March 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Beth

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

lovely flowers and caring delivery

15 March 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Robert

Thank you so much for the great review.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Great service!!

26 February 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Mnotho

Thank you so much for the 5⭐.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Thank you once again for the beautiful…

Thank you once again for the beautiful flowers. My Mom really loved them

26 February 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Mags

Thank you so much for the 5⭐.

We are so happy your mom loved the gift.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Great selection, qreat quality

Great selection to choose from. Great quality. Fast delivery.

28 February 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Becca

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Constantly reliable

Excellent service as always. You honestly never dissapoint and make every special occasion more special. My mom was in tears at how beautiful the bouquet was. Thank you for making her day❤️

21 February 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi,

Thank you so much for the beautiful review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Consistent quality all round

Product delivered on time exceeded expectations for the 7th time now that I have used this service in the last year.
And somehow they manage to seem available and willing if a problem does occur, never had to test it out but that's the sense of trust they give out. Flowers are more than just a gift, they are important and emotional and this is what this company gets.

25 January 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Fiona

Thank you so much for the great review.

We are overwhelmed by your kind words and support. It is really appreciated.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

The arrangement was beautifully made

The arrangement was beautifully made, delivery was on point, flowers lasted for a week even in the extreme heat here in Cape Town, it added so much flair to my daughter's bridal breakfast table. Thank you

7 February 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Annaline

Thank you so much for the great review.

We are so happy that the flowers lasted and brought flair to your daughter's bridal breakfast table.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

I’m super happy

I’m super happy

16 February 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Hendrik

Thank you for the review.

We are over the moon that you were super happy.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Always willing to assist in any given…

Always willing to assist in any given situation. Extremely professional and helpful.

26 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Linda

Thank you so much for the great review.

We appreciate the support and are excited to create for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Unbelievably AMAZING

Unbelievably AMAZING - it is so hard to bring any warmth or envy from a far off place to people at home who you love and adore, Fabulous Flowers have delivered EVERY TIME with sensitivity and empathy!

I was worried when I ordered a day before, a delivery for George! - But it arrived first thing, making my sister's day EXTRA special.

- THANK YOU FABULOUS!

28 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Elsa

We are so grateful for the great review.

We are here to help you spread the love while you are so far away.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

A Beautiful Bouquet of Flowers

It was easy to place an order, the flowers were delivered on time, I received a call to let me know that the delivery was at the gate of the recipient, the bouquet was as beautiful or even more so than the picture in the brochure

27 January 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Allan

Thank you so much for the great review. We always love the feedback.

We are so happy that the delivery and process were easy.

We look forward to creating for you in the future.

The Fabulous Flowers Team.

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