Fabulous Flowers and Gifts Reviews 

110
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the floral arrangements are stunning, vibrant, fresh, and consistently arrive right on schedule. People find the online ordering process very simple, and they deeply appreciate the wonderful presentation and caring customer support. Consumers regularly note the thoughtful touches that make special personal occasions and emotional moments truly unforgettable. Though some customers experienced occasional delivery hiccups or minor system issues, the staff managed to handle and resolve them. A few individuals also shared constructive feedback concerning product appearance relative to online photos and suggested small personalization options.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting fresh, stunning floral... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and excellent communication... See more

Service

People report positive experiences with service, frequently praising the reliable, professional, and friendly... See more

Quality

Customers expressed great satisfaction regarding the exceptional quality and vibrant freshness of the floral... See more

Order

Reviewers express general satisfaction with the order experience, highlighting a great selection, stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably AMAZING - it is so hard to bring any warmth or envy from a far off place to people at home who you love and adore, Fabulous Flowers have delivered EVERY TIME with sensitivity and empa... See more

Company replied

Rated 5 out of 5 stars

Product delivered on time exceeded expectations for the 7th time now that I have used this service in the last year. And somehow they manage to seem available and willing if a problem does occur, nev... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order through Fabulous Flowers and Gifts. They proactively reached out, notified me of a public holiday and the resulting delay in delivery and enquired if I would still want to g... See more

Company replied

Rated 5 out of 5 stars

The arrangement was beautifully made, delivery was on point, flowers lasted for a week even in the extreme heat here in Cape Town, it added so much flair to my daughter's bridal breakfast table. Than... See more

Company replied


Company details

  1. Florist
  2. also in
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Flower Designer
  6. Flower Market
  7. Gift Shop

Written by the company

Fabulous Flowers and Gifts is a South African florist and gift company founded by Josie van Aswegen in Cape Town in 1999 and led today by Managing Director Nicholas James. Josie van Aswegen has worked in floristry since 1983. The company hand-ties fresh flower bouquets and arrangements and hand-packs gift boxes and hampers at its Claremont studio, with a retail store in Sea Point and Cavendish Square and a studio in Johannesburg. Fabulous Flowers delivers same-day in Cape Town and Johannesburg on orders placed before 12pm, Monday to Saturday, and delivers gift boxes nationwide in 2 to 4 business days. Every delivery includes a handwritten card. Customers rate Fabulous Flowers 4.9 out of 5 across more than 5,000 reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(110)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent experience

Excellent service throughout. Ordering from the UK for a bereavement, I was happy to discover this website. Communication was excellent, from checking that the recipients would be at home, arranging a time to suit them, and following up. Both arrangements were beautiful, and well received; blooming for long afterwards. Would highly recommend, and would definitely use again.

14 July 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi🌹

Thank you so much for the amazing review.

We are over the moon that we could assist you with a delivery to a loved one while you are so far away.

We love the fact that the delivery was successful, the flowers were beautiful, and they lasted a long time.

We appreciate the support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Such wonderful service

Such wonderful service. The delivery address did not appear on the automated system but they followed up and delivered. My friend loved the flowers and the candle gift

20 July 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Sumner

Thank you so much for the great review.

We are over the moon that your friend loved the flowers and candle gift.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Beautifully creative& quality

Always great reliable service, professional, friendly and the
Most amazing fresh, quality floral displays! Creative and cheerful!

9 July 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Fife

Thank you so much for the amazing review.

We are so grateful for the support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Family Celebrations

Family enjoyed the lovely treats and mom and baby the teddy and flowers.

3 July 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear PhiPhi

Thank you so much for the great review.

We are so happy that your family loved the gift.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Great service

Quick, efficient, good communication

2 July 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Kate

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Great product

Great product, fast delivery and excellent customer service.

30 June 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Geraldine

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt reply to emails and even sent a picture of what was going to be delivered. Will definitely use again.

30 June 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Melanie

Thank you so much for the amazing review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Easy to order and great products!

Easy to order, great selection of products, great customer service and the flowers and cake I ordered were very well received - looked beautiful and tasted great. I would highly recommend fabulous flowers and gifts!

19 June 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Kay

Thank you so much for the great review and for sharing your experience you had with us.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.🌹

Rated 5 out of 5 stars

Good Product

Good Product - received in a good condition

17 June 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Antionette

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Fantastic service on my custom order.

I wanted something customised and had a limited budget and the team at Fabulous Flowers produced something wonderful, in budget, and delivered promptly.

9 June 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Kate

Thank you so much for this great review.
We really appreciate you sharing your experience with us.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Always excellent and good quality…

Always excellent and good quality floral bouquets.

2 June 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Hi JD

Thank you so much for your review.

We are so happy that the flowers and service were excellent, but we would love to know what happened on the website to make the ordering unpleasant.
We always appreciate the feedback to make the experience the best it can be.
We look forward to hearing from you.

The Fabulous Flowers Team.

Rated 5 out of 5 stars

Efficiency is amazingly consistent.

Efficiency is amazing consistent.

22 May 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Terence

Thank you so much for the amazing review.

We are so grateful for your support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 4 out of 5 stars

Great customer service

The initial order I placed was disappointing as the flowers didn’t match the picture online, but I emailed them to mention this and they sent another bunch of flowers to make up for this. I was impressed with the service and resolution. Thank you.

10 May 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear T

Thank you so much for the review and for the feedback.

We really appreciate that you gave us another chance to send you another bunch to make up for the flowers that were delivered and did not resemble the picture.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.🌹

Rated 5 out of 5 stars

Fabulous flowers… and they are just that! Fabulous

The delivery is always correct and on time. The flowers are so worth the money and always spectacular

9 May 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Helen

Thank you so much for your great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.🌹

Rated 5 out of 5 stars

5-star experience

Excellent service, beautiful arrangements!

9 May 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear JB

Thank you so much for the great review and your kind words.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.🌹

Rated 5 out of 5 stars

Great Service!

They were swift to respond and the delivery was just on time. My sister loved the flowers and gift. Thank you for your splendid service!!

25 April 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Cynthia

Thank you so much for the great review.

We are so happy that your sister loved her flowers and gift.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team.🌹

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service

9 May 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Miss Keeves

Thank you so much for the amazing review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team🌹

Rated 5 out of 5 stars

Great service

30 April 2026
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Aidan

Thank you so much for the super review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team

Rated 5 out of 5 stars

Very slick and very efficient

29 April 2026
Unprompted review
Fabulous Flowers and Gifts logo

Reply from Fabulous Flowers and Gifts

Dear Justin

Thank you so much for the great review.

We appreciate your support and look forward to creating for you in the future.

The Fabulous Flowers Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look