Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their... See more
Company replied
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Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their... See more
Company replied
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more
Really good company. Will continue to use them. Thanks for correcting an error with my order so quickly. 👍
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good company. Will continue to use them. Thanks for correcting an error with my order so quickly. 👍
Very good communication and very quick with the delivery of my seed. And very helpful thank you.
Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their email (as emails are bouncing back when I try to reply, apparently it’s my fault) I don’t get a call to make the order manually when requested.
If you can order online great but if you need customer support I suggest you find somewhere else

Reply from Fab Finches
Fab finches are just fantastic , their products are just the best , I couldn't do without them , I have been using them for years now , and my birds are all the better for them ...
If you have finches please use them , highly recommended....
I ordered avimec for my birds ,which are really sick on 13th of February ,I dind received anything ,today are 23rd of February and still nothing ,they have a phone number ,which they dont answer at all ,STAY AWAY OF THIS COMPANY DO NOT BUY ,SO NOT ORDER
Always competitive pricing and fast delivery (if Royal Mail would work properly!)
Even over the Christmas period my parcel still arrived very quickly and when then said it would
I ordered two items 6 weeks ago, one item arrived the other didn't. I have called six times and left a message asking them to call me. . Still waiting for the call! I am out of pocket and none the wiser! Feel I have been ripped off, avoid at all costs.
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very informative and easy to navigate, and each product has very specific information which is very useful and helpful. The delivery times are usually very good and I’ve never had any issues with the product when it arrives. Well packaged and delivered by Royal Mail. I would definitely recommend Fab Finches for any bird lovers out there, who want high quality products for their feathered friend.
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