Formula 1 Reviews 

I bought three caps.
One arrived damaged and the logo stitching was very very poor quality like a bad copy, my wife asked me if they were originals and I said yes I bought them from F1 store.
Did the return yesterday and you had the cheek to charge me £3.50 for something that was poor quality and should never have been shipped out to the customer.

Excellent quality. Well worth it.

Product is good, quality is excellent. Delivery is okay. If got any promotion I will purchase again.

Excellent and fast service. Efficient returns system

Delivery on time and no hassle.

Couldn’t return an item using the return portal, wrote to customer service got the same answer back that i should try the return portal. When they finally understood after 10 emails that I couldn’t use the return portal they wrote that they opened a ticket for return. They wrote that august 24th. Still haven’t got anything. Haven’t been able to return.

One of red t-shirts was dirty with some white pieces which still stayed even after washing machine. Shame :(

Easy to order, quick delivery, qualtiy product, good price.

The packaging quality is below expectations.

I purchased 2 items from F1 in August 2025. I have not received them despite automated emails from F1 saying I had received them. I sent an email to F1 customer services explaining I have not received the purchased goods and also rang customer services to notify them. I have received no communications from F1 and will be forced to get my credit company to commence a dispute so I can get my money back!

I ordered 3items, due date was August 24 till September 3.
1 item arrived, 2 still didn't ans appear as not shopped yet!!!

Dear Customer Service,

I am extremely dissatisfied with the way my order has been handled.

I sent an email regarding my order but received no response whatsoever. On top of that, my shipment was delayed, even though I specifically paid for a more expensive delivery option to ensure that it would arrive by August 28, 2026.

I find this completely unacceptable, especially considering that I paid extra for a faster delivery service and expected my order to arrive within the promised timeframe. I also find the lack of communication and failure to respond to my email very disappointing.

I would appreciate an explanation as to why my shipment was delayed and why my previous email was ignored. I also expect an appropriate resolution, including a refund of the additional shipping fee I paid for the expedited delivery.

I look forward to your prompt response.

Kind regards,

Easy to order. Fast deliver and amazing products

I’m absolutely delighted with this Formula 1 store! ❤️🏎️

The service was excellent — fast, professional, and very well organized. My order was shipped quickly, and the delivery was surprisingly fast.

A huge thank you for the great customer service and attention to detail. You’re doing an amazing job!

You’re the best! 🏁❤️ Highly recommended!

It came really quick and was great quality

I still haven't received a big portion of the purchase. I got only 1 item. No information from the delivery service with

Really easy to order. My order will ship at 2 different times and they communicated each delivery date with clarity.

Pre-ordered a helmet model with 6 months wait, received an email to say it’ll be delayed by an extra month. Once arrived there was no protective packaging in the box which arrived crushed and therefore the model helmet was damaged. After waiting 25 minutes to talk to someone via online chat “their fastest way to get in contact” and their “not AI” person randomly replying to me Spanish. They confirmed if I return the faulty one to them they will send out a replacement. Having sent the item back and receiving the email to confirm they have it and I will be getting a refund. I contacted their “fastest” customer service online chat again to confirm I would be having a replacement one sent out, after 12 minutes of waiting for a response they did confirm they have sold out and I would be getting a refund instead. I would rather have kept the damaged one then have returned it with the false promise of receiving another one. By far the worst, slowest and most unreliable company/customer service I have dealt with in my life.