You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professiona... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The glasses are not only stylish but also incredibly comfortable to wear. The prescription was spot on, and I can see clearly without any issues. The quality of the frames and lenses is top-notch, and... See more
Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because o... See more
I reached out via chat with regard to a return due to a lens not being correct. I was connected to Michael Louise, who answered all of my questions and was patient, kind and professional. I am waiti... See more
Company details
Written by the company
Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.
Contact info
Suite 110, 27615, Raleigh, United States
- 8884499540
- service@eyeweb․com
- eyeweb.com
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Side shields are hard to order and refunds are very late
I ordered safety glasses that were offered with side shield that I require, but there was no way to make it clear on the order that I wanted them. When the glasses showed up of course, no side shields. When I chatted with eyeweb, they were very difficult about the situation. Eventually, I got them to figure out that I could return them and reorder them with the side shields by mentioning the side shields in the notes. That worked fine, but I had to call them 35 days after the return was processed to get them to refund the order. The only plus here was the side shield were free and the price was very good.
The website isn’t terribly good
The website isn’t terribly good, but the glasses were delivered quickly, and the work was done perfectly.
My first time ordering a sun glass…
My first time ordering a sun glass frame from your company. I took them to my Costco eye glass department to have my glass prescription filled, they checked the frame and showed me how warped or distorted your frame was. They advised me that they would have to heat up the frame in the bridge area the straighten the frame as to fit properly. they advised me they could not guaranty against damaging the frame because I did not purchase the frame from them. Very disappointed of your quality control by sending me a frame in this condition. Hoping they will stay straight and will not need readjusting to fit properly. Why do I have to bear the cost to switch out frames that were sent to me distorted if I do a return.

Reply from Eyeweb
Great Experience
Excellent price and quick delivery
Excellent price and quick delivery. Very pleased overall. Thank you!
Perfect safety eyewear!
My third safety glasses from Eyeweb. Good quality & affordable prices.
Found the nosepiece needed with ease…
Found the nosepiece needed with ease through the website. The 4”x8” box was larger than needed just for a nose piece, but I’m glad it was large enough it didn’t get lost in the mail. Thanks
Web site hangs up a lot
Web site hangs up a lot. Hart to use. Glasses have a small scratch in upper right not in vision. Was not happy about that. Otherwise not a bad experience.
Quick shipping
Great customer service
Fast and prompt service. Helpful with question and issues.
Style+Goggles= Stoggles <3
You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professional and stylish look, quality products and I own 2 pairs now and about to make a 3rd purchase. Absolutely recommend. 10/10 HIGHLY RECOMMEND!!
Excellent Experience!!!!!
Excellent experience! Very quick and helpful to address the issue.
Sarah was awesome with helping me get…
Sarah was awesome with helping me get my return processed.
the best customer service!!
the best customer service!!! will shop again. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







