Exporta Reviews 345

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Outstanding delivery next day as always. Great product and polite comms too. Highly recommend this business

Company replied

Rated 5 out of 5 stars

Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more

Company replied

Rated 4 out of 5 stars

exporta a good company I have used them before , helpful when using help chat when wasn't sure how to use the pay system. the - help chat is good especially people with hearing difficulty and can... See more

Company replied

Rated 5 out of 5 stars

Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume. Would recommend and have done s... See more

Company details

  1. Pallet Supplier
  2. Plastic Products Supplier
  3. Warehouse

Written by the company

At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.

Next Day Delivery

On ALL in stock items

On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items. Delivery is from £15 for Mainland UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service
Had small problem with a hinge
Rectified by great team straight away

11 April 2022
Exporta logo

Reply from Exporta

Thank you for your kind review. Providing great customer care is important to us, so we're delighted that team were able to resolve your issue quickly.

Rated 5 out of 5 stars

An enjoyable experience

Ordering very easy, kept informed from purchase to delivery, all arrived as stated delivery driver even put Irma away for me.
Product as described packed well no damage. Overall very happy with everything.
John Rowsell

8 April 2022
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Reply from Exporta

Thank you for your positive review. Providing a great customer experience is something that is very important to us, so we're delighted it met your standards

Rated 5 out of 5 stars

Very happy with purchase

First time using this company and they were very helpful when I called for some product advice over the phone. Quick delivery and very happy with the products. Plan to reorder soon.

8 April 2022
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Reply from Exporta

Thanks for the great feedback. It's great to hear you had such a positive experience and you're planning to buy from us again.

Rated 5 out of 5 stars

Fantastic ordering experience

Fantastic ordering experience. Received great communication about despatch and product arrived very quickly.

1 April 2022
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Reply from Exporta

Thank you for the kind review of your experience with Exporta, we're delighted our service met your expectations, I'll pass your comments on to our team.

Rated 5 out of 5 stars

Quick

Quick, Easy & Reliable..

31 March 2022
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Reply from Exporta

Thanks for your kind review, our service is something we're constantly looking to improve so we're delighted it met your standards.

Rated 5 out of 5 stars

Was quick on delivery

Was quick on delivery, good communication and quality products

25 March 2022
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Reply from Exporta

Thanks for your kind review. We're delighted our service met your expectations, I'll pass your comments on to the team.

Rated 5 out of 5 stars

Excellent

Excellent thank you 🙏

22 March 2022
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Reply from Exporta

Thanks for your kind review :)

Rated 1 out of 5 stars

Ordered some straps never said they are…

Ordered some straps never said they are on back order still waiting.

Should of said not impressed won't use you again.

15 March 2022
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Reply from Exporta

Hi Martin, first off all let us apologise for this, we've had a breakdown in communication on this occasion and we're sorry it's negatively affected you and your order. I understand these straps will be with you tomorrow, we'll make sure to include some extras for you. Once again, apologies from the Exporta team.

Rated 5 out of 5 stars

Super fast service

Super fast service, could not have been better, even for a very small order. Will definitely use again when the need arises. Paperwork (VAT invoice) superb as well.

9 March 2022
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Reply from Exporta

Thank you for your kind review, we're absolutely delighted you're happy with our service and that everything was in order. I'll pass your feedback on to our warehouse and customer service team who work hard to make sure this service is available.

Rated 5 out of 5 stars

Great Customer Experience....

We approach Exporta with a very specific requirement. All along the course of the project they were very supportive. They worked with us on understanding our requirements and then provided us with various prototypes before we got the final solution.

I will highly recommend Exporta to anyone who is in the market for plastic storage solutions.

Special shout out to Damian @ Exporta for his support through the course of this project..

25 November 2021
Unprompted review
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Reply from Exporta

Thanks for your kind review. Our customer experience is a vital part of our service and we're delighted it met your expectations. We'll pass your comments on to Damian.

Rated 5 out of 5 stars

Good communication and fixed a fault in…

Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume.

Would recommend and have done so on multiple occasions.

N Mesquitta

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Good quality products

Good quality products, fast service, will use them again.

13 July 2021
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Reply from Exporta

Hi Mr Holme, we're delighted you're happy with the products and service and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Would buy again

Excellent delivery service as advertised. Quality product. Would buy again.

22 June 2021
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Reply from Exporta

Hi Joan, thanks for the kind review. We're delighted you're happy with the service and the product.

Rated 5 out of 5 stars

Incredible Customer Service!

You only truly find out how good a company when you have a problem. Half of the plastic crates I ordered from Exporta were damaged in transit. These were replaced the next day by Neil Smith from customer services together with a Nestle Kit Kat. One of the replacement crates was also damaged in transit and I contacted Exporta merely to inform them. I was not expecting another replacement but one duly arrived the next day together with another Kit Kat. The Customer Service provided by this company is easily the best I have witnessed in over 40 years of business! I would not hesitate in recommending Exporta!

27 May 2021
Unprompted review
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Reply from Exporta

Thank you so much for the kind review Mr Evans, and thank you for your patience and understanding with the damaged crates. We're delighted our customer service met your expectations and I'll pass your kind comments directly to Neil.

Rated 5 out of 5 stars

We're a small business just starting…

We're a small business just starting our journey and the Customer service we received from Neil at Exporta was absolutely superb.

We bought our items online late in the day and they were with us before lunchtime the next.

A true joy to do business with - thank you once again.

21 May 2021
Unprompted review
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Reply from Exporta

Hi Carl, thank you so much for the kind review and your order, we're absolutely delighted our customer service met your expectations and I'll pass your comments on to Neil.

Rated 5 out of 5 stars

Very good service experience

Accurate and easy to use website, good quality products, competitive pricing.

7 May 2021
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Reply from Exporta

Thanks for the review, we're glad you had a good experience with the website and products.

Rated 5 out of 5 stars

Great, easy to use product

Great, easy to use product
Quick delivery to Isle of Man
Perfect for shipping goods to Australia

6 May 2021
Exporta logo

Reply from Exporta

Hi Mark, thanks for your kind review. We're delighted you're happy with your product and that it's working well for you.

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