Exploding Bakery Reviews 166

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the deliciousness and quality of the products, highlighting them as moist, flavorful, and exceptional. Many people appreciate the prompt and safe delivery service, noting that items arrive well-packaged and on time, making them ideal for gifts. However, some people were dissatisfied with the quality of the cakes they received, feeling they lacked a "wow factor" or that late arrival might have affected their condition. A few other people also felt that while the product itself was good, the delivery experience was subpar.

What people talk about most

Product

Customers consistently note positive experiences with product quality and taste. Reviewers frequently... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the delicious taste and... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the prompt and on-time delivery,... See more

Order

People report positive experiences with ordering. Many customers express their intention to order again, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a Christmas gift for my son in law who is said to enjoy baking! The two cake books formed the basis of a 'baking box' with the recommended pans, and various items of usefulness (my... See more

Rated 5 out of 5 stars

I ordered two cakes, coffee and walnut and lemon polenta and pistachio. They arrived promptly and safely, Ewing very well packaged. Both cakes were absolutely delicious, moist and moreish. Witho... See more

Company replied

Rated 5 out of 5 stars

I didn't actually taste them as they were a gift for a hospital team who cared for me recently. I am assured they were delicious and much appreciated as a lovely surprise. Also worth noting that t... See more

Rated 5 out of 5 stars

Fantastic in every single possible way, the homebakes flavour exploded on my friends palette, they were loved and my sister thought the recipe enclosed to recreate again was such a nice touch. The gi... See more

Company replied


Company details

  1. Cake Shop

Written by the company

Cake for gifting. Send Cakes, brownies, traybakes and letterbox friendly gifts. Best quality ingredients, no nasties, beautifully packaged. Handmade in Devon, Exeter. All products available for next day delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Party order.

Ordered for a party and everyone commented on the quality and taste, with quite a few people asking where I'd ordered from. The cakes were a huge success, thank you.

31 August 2024
Rated 4 out of 5 stars

A tiny bit disappointing

A tiny bit disappointing. The marmalade brownie had leaked all over the box, although it tasted divine.

The peanut butter brownie was a bit dry, but was ok once I warmed it up.

Honestly prefer all the recipies I have cooked from the book which is absolutley amazing!

27 August 2024
Rated 4 out of 5 stars

Great Gift Set

Great Gift Set. Speedy delivery.
Book and baking tray fabulous!
Shame we didn’t have a choice for the cake, my partner is not keen on salted caramel!
There was a lot of packaging which didn’t seem necessary.

25 July 2024
Exploding Bakery logo

Reply from Exploding Bakery

Hey Mark, thank you so much for leaving us such an encouraging review!
We've just had a look at your order and we can see you bought 'The Baker's Gift Box'. There is a drop down menu on the product where you can choose the cake flavour to go with the box - Salted Caramel Brownie happens to be the first choice on the drop down menu so maybe the rest of the options weren't spotted. Just wanted to let you know in case of next time!
EB
x

Rated 5 out of 5 stars

A total treat

Sent to a friend undergoing chemotherapy. Prompt delivery, really appreciated by the recipient who loved the coffee and the cake (apparently the cake was much better than another recent delivery from a luxury brand).

25 July 2024
Rated 4 out of 5 stars

Bakery products excellent - let down by delivery

The brownie and the candles were top notch - DPD delivery not so much. They were unable to get a reply on the specified day (despite somebody being in). I then asked for delivery the next available day but instead “according to my request” - which I had not made - the parcel was taken to the post office for me to collect.

29 May 2024
Rated 5 out of 5 stars

Bake It, Slice It, Eat It!

Bake It, Slice It, Eat It
This is one cookbook that needs to be on your shelf in the kitchen!
Clear and consice recipes that produce mouth watering results.
I asked my daughter-in-law if she liked the Lemon Polenta cake and her response was, "I love it so much I have had it for breakfast and lunch!"
Thanks guys for a fab cookbook

28 May 2024
Rated 5 out of 5 stars

My new favourite GF cake

I recently bought the blackcurrant frangipani tray bake and it was delicious. It’s a really summery flavour and as a gluten free person who has eaten some truly awful GF cakes, this stands out as a favourite. It freezes well too. All round brilliance!

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer

I have created a tradition using exploding bakery to send a large tray of brownies to all my friends and family who have had a baby and need some mid night snacks for survival in the early days. I always get comments on how tasty they are.

30 April 2024
Rated 5 out of 5 stars

The book - fabulous!

I have just bought the book, Bake It, Slice It, Eat it, and have had a serious peruse! Not made anything yet, but am an enthusiastic and experienced baker, and know good recipes when I see them. I also love the ethos of the brand. Really looking forward to trying out some recipes.

8 January 2024
Rated 5 out of 5 stars

Great book

Great book, enjoying the new ideas and combinations.

8 January 2024
Exploding Bakery logo

Reply from Exploding Bakery

Carol, That's really great to hear! We'd love to see your creations! EB x

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