ExpertRating Reviews 1,332

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the user-friendly nature of the platform and the ease of navigating the website. Many appreciate the ability to study at their own pace and from any device, finding the course materials clear, well-structured, and easy to understand. People frequently mention the relevance of the resources and the practical, real-world knowledge gained, which helps them improve their skills and achieve certifications efficiently. However, some people mentioned that while the courses are generally good, getting a physical certificate was not easy. A few other people also felt that some courses were too simple or lacked proper explanation for visuals, and that the content could be disorganized.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers praise the platform for being... See more

Product

Consumers generally express satisfaction with the product. Many reviewers highlight that the courses provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved my experience! I loved that I could do several practices to understand the test. When I took the actual typing test, it offered best of 2 attempts, which gave me better results. Website was... See more

Rated 5 out of 5 stars

It has been easy to obtain certifications through this website. All material is easy to read and get through. The option to be able to save your progress is also very helpful if you have many interr... See more

Rated 5 out of 5 stars

Expert rating has been a game-changer for me. When I was looking for ways to improve my skills, a colleague shared this source so that I could pay less to do what I wanted with available certificati... See more

Rated 5 out of 5 stars

I would give the course an 8/10. Gives you a lot of the basics. Easy to navigate site as well as saving progress and being able to go back to each individual chapter. Got my certification within 2 day... See more


Company details

  1. Educational Institution
  2. Association or Organization
  3. Coaching Center

Written by the company

ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well balanced, comprehensive and meaningful content.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

While the certification courses are ok...

While the certification courses are ok. After you finish you are awarded with a certification. Add some money to that cert to have it laminated for it to get put in the envelope with no protection besides the warning (DO NOT BEND). I am now the owner of this badly bent up certification that expertrating wont help resolve. Wrote a support ticket for it to just be closed without any explanation.

4 September 2025
Unprompted review
ExpertRating logo

Reply from ExpertRating

Hi Zaye,

We’re truly sorry to hear about your experience with the delivery of your certification and the way your support ticket was handled. This is certainly not the standard of service we strive to provide.

Our certifications are normally shipped with reinforced packaging, but it’s clear that in your case, this process didn’t meet expectations, and we completely understand your disappointment. Please reach out to us again at https://www.expertrating.com/support/er-dispatch.asp with your ticket number or order details, and we’ll ensure this is promptly resolved or a replacement issued.

As part of our commitment to improving our services and reducing our environmental impact, we’ve recently transitioned to digital-only certificates. They are easy to access, share, and verify online—plus, it’s a smart step toward a greener planet.
We appreciate your feedback and the opportunity to improve both our customer experience and sustainability practices.

Kind regards,
The ExpertRating Team

Rated 1 out of 5 stars

My total dissatisfaction and disappointment with your online course.

1. Disorganized Content: Course material lacked flow and consistency, likely due to being sourced from multiple places.

2. Unclear Visuals: Charts and graphs were included but not properly explained.

3. Language Errors: Typos and grammatical mistakes were present throughout.

4. Test Reference Errors: Some questions referred to nonexistent ones (e.g., question 42 or 52-- The test had only 40 questions).

5.Missing Context: Test questions referenced visuals and terms that weren’t explained in the course.

6. Answer Disclosure: One question oddly revealed the correct answer (“Answer: C”).

7. No Feedback Provided: Since questions are pulled from a pool, test takers should be able to review mistakes to learn from them.

8. Insufficient Support Availability: Repeated calls to the phone help desk went unanswered, and email responses were significantly delayed.

9. As someone with academic experience and a background in course development, I found this course disappointing and far from a positive learning experience.

I share this feedback with the intention of improving the course experience.

28 August 2025
Unprompted review
ExpertRating logo

Reply from ExpertRating

Dear Mike,

Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that your experience with our online course did not meet your expectations. Your points are both valuable and constructive, and we appreciate the opportunity to address them directly.

1. Course Structure & Content Flow:

We regret that the material appeared disorganized. Our course content is designed by subject matter experts and periodically updated. However, based on your input, we are reviewing the structure to ensure a smoother learning progression and better alignment between sections.

2. Visuals & Explanations:
We acknowledge that visuals should always be accompanied by clear explanations. Our team is working to enhance the instructional notes for all charts and graphs to improve clarity.

3. Language & Editing Quality:
We sincerely apologize for any typos or grammatical issues you encountered. These are being addressed in our upcoming revision cycle with professional proofreading support.
4. Assessment Errors & Referencing Issues:
You’re absolutely right—no test should include incorrect references or reveal answers. We’ve already begun auditing the test bank to correct numbering inconsistencies and remove any erroneous answer cues.
5. Context & Review Access:
We understand the frustration of not being able to review incorrect answers. We are developing a feature to provide structured feedback and explanations for randomized question pools.

6. Support & Response Times:
We’re very sorry that your support experience was unsatisfactory. We’ve recently expanded our support hours and improved response systems to ensure timely assistance for all learners.

We deeply value your expertise in course development and your intent to help us improve. Your comments have been escalated to our academic design and quality assurance teams. Please reach out to us directly at https://www.expertrating.com/support/er-general.asp with your enrollment details so we can offer a personal follow-up and ensure your concerns are fully resolved.

Thank you again for your thoughtful review—it helps us make the learning experience better for everyone.

Warm regards,
Customer Support Team
ExpertRating Solutions

Rated 5 out of 5 stars

Clear, practical and well structured

I had a wonderful experience with the Wellness Coach Certification. The course was clear, well-structured, and practical, but what I appreciated most was how it guided me to connect the Wellness concept with the coaching process- highly recommended!

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy online certifications!

It has been easy to obtain certifications through this website. All material is easy to read and get through. The option to be able to save your progress is also very helpful if you have many interruptions. They also make it easy to improve your scores!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

I’m thrilled to have earned my… Grant Writing Certification

I’m thrilled to have earned my ExpertRating certification! The process was clear and professional, and the certification adds real value to my credentials. The team was responsive and made it easy to understand each step. I’m also excited about the free lamination offer — a nice touch that shows their attention to detail and commitment to their learners. Highly recommend ExpertRating for anyone looking to enhance their skills and get recognized for their achievements.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company for PT certification

The information to help study for the test was very knowledgeable and helpful. The process of study questions and resources made the preparation for taking the test a smooth process. Would recommend to everyone seeking there PT certification

20 August 2025
Unprompted review

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