Executive Home Delivery Reviews 

755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and punctuality, often noting that items arrive exactly when expected with prior notification. The staff consistently receives high marks for being polite, friendly, and professional, making the delivery process smooth and pleasant. People appreciate the excellent communication, including calls before arrival and tracking updates. Reviewers highlight the exceptional service, with delivery teams often assembling items, placing them in desired spots, and removing all packaging. The careful handling of products and property is also frequently mentioned, ensuring items arrive in perfect condition. This attentive approach contributes to a highly satisfactory overall experience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the helpfulness,... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, efficiency, and helpfulness.... See more

Service

Customers consistently note positive experiences with service, highlighting the politeness, efficiency, and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight with their purchases,... See more

Customer communications

Users describe positive interactions with contact, with many reviewers appreciating the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(755)

329 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Delivery was bang on time with 15 minutes call before hand. The boys were very pleasant and professional as well as funny.
Sofas put together with care, no rubbish left.
Excellent service
Thank you

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Two very friendly young men delivered and assembled our sofas in a professional and quick fashion. Great service

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service .

Very efficient service .
Called before delivery to let me know they would be here in 15mins .
Very considerate when parking the lorry .
Put together sofas in no time.
Very friendly and polite delivery men.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

From start to finish my whole experience has been very smooth and easy.
I got my sofa the time I was promised and couldn’t be happier. Everytime I had a question everyone was available on the phone and if not they were calling me back!
The Home Delivery team have been very efficient and quick without complaining that was no lift in the building.
Congrats for such an amazing service, this could be an example for another high end companies which they don’t value the client experience whoever want to take your money!
Well done!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

First class service from start to finish. Friendly helpful staff. Prompt delivery and kept up to date with arrival time. Would definitely use again and would recommend them.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I was contacted by text and email the day before, to confirm the delivery day and was told I would be given a time slot later that evening - which duly arrived in my inbox. Bang on time, the van arrived next day at our somewhat remote address and the two lads unpacked, carried upstairs (after kindly removing their shoes) and put together the bed and side tables. They were quick and efficient and took all packaging nearly away. Can’t fault anything.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

The Brian Adam team who delivered and…

The Brian Adam team who delivered and installed my new mattress this morning were, again, first class.
Good communications, Great timekeeping. Highly capable. Very helpful, good natured and efficient.
THey took away ,y former mattress an d all the packaging.
And it was done in the blink of an eye.
Impressive - and I am so grateful.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The delivery was as scheduled. The 2 men were very professional and made up the bed as agreed. Would highly recommend this company.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

i was phoned 20 mins before the…

i was phoned 20 mins before the delivery was made and the delivery people couldn't have been more professional doing there job. they were polite and were careful with my property and the items being delivered. thanks for doing a great job.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Skilled, careful handling

I was very pleased with how the guys dealt with the delivery, checking the route through the house and taking care not to disturb pictures on the walls. Delivery was on time, with good communication about when to expect it.

27 March 2026
Unprompted review

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