Executive Home Delivery Reviews 689

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency, punctuality, and excellent communication, with many appreciating the advance notice before arrival. The staff are frequently highlighted as professional, friendly, and helpful, often going above and beyond by assembling products and removing packaging. People are also very satisfied with the overall service and the quality of the products received. However, some people were dissatisfied with specific aspects of the delivery, such as issues with changing delivery dates or items not being delivered as expected. A few customers also reported problems with the delivery team not installing items correctly or refusing to deliver to the desired room, leaving products in an inconvenient location.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the timely arrivals, often with... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the delivery teams for being... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency,... See more

Product

Clients share positive opinions on product. Many customers are delighted with their purchases, such as sofas... See more

Customer communications

People report positive experiences with contact. Customers frequently praise the great communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Jim and Garry were absolutely fantastic. Friendly, helpful and efficient. They communicated in advance of their arrival and helped me move my other sofas which hadn’t been collected ( but should have... See more

Rated 5 out of 5 stars

My bedside unit was delivered on time and exactly within the promised window. The driver called me 30 minutes before arriving, which was really helpful, and the item looked well‑packaged on arrival. I... See more

Rated 5 out of 5 stars

Very happy with the service. Did exactly what they said they would - phoned just before delivery, arrived on time, were very friendly and polite. Thanks very much. Only issue was initially when I... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

689 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delivery arrived in the time slot…

Delivery arrived in the time slot given. The delivery chaps were extremely helpful. They put the piece of garden furniture where we asked and took all packaging with them. It was a smooth and efficient service. Thank you.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing delivery

Tracking kept up to date called to say they would be a bit earlier than slot given amazing service from company and delivery drivers

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful guys

Very helpful guys, nothing was too much trouble.
It was a collection and delivery of sofas, and they had to go through the patio doors and around the back through a neighbours garden too, very professional and friendly.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient delivery

Very efficient delivery from 2 polite and courteous guys, 2 hour timeslot in advance then a phone call about 15 minutes before they arrived. They were very careful bringing our furniture in, quickly assembled and tested it and cleared away all the packaging.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Delivery was bang on time with 15 minutes call before hand. The boys were very pleasant and professional as well as funny.
Sofas put together with care, no rubbish left.
Excellent service
Thank you

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Two very friendly young men delivered and assembled our sofas in a professional and quick fashion. Great service

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service .

Very efficient service .
Called before delivery to let me know they would be here in 15mins .
Very considerate when parking the lorry .
Put together sofas in no time.
Very friendly and polite delivery men.

7 April 2026
Unprompted review

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