I absolutely love these country charms! The quality is excellent, and each charm is beautifully detailed. They are the perfect way to remember the places I’ve visited and celebrate my travels. They fi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After the first order got lost you replaced the whole order and added the bracelet at no extra cost! That was outstanding client service and much appreciated. Thank you for your patience with all my n... See more
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When I received my order it has a missing charm, flag of Singapore. I sent a message to the customer service with photos and they immediately acknowledge to send the missing charm with no questions as... See more
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I made a mistake on my orders and ended up double ordering, but they responded quickly to my email and were so helpful at getting it sorted out for me. I’d been worried it would be more difficult as... See more
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Company details
Written by the company
Flag & Map Charms: Every place tells a story, travel memories, heritage, or places that matter to you. Collect them all. ✔️ Lifetime Color Guarantee – 100% waterproof, won’t tarnish or fade. ✔️ Trusted by 79,841+ Travelers – Voted #1 Most Meaningful Gift. ✔️ 60-Day Money-Back Guarantee – No questions asked. ✔️ Premium Materials – 316L stainless steel, 18k gold-plated. ✔️ Engravable Backs – Add a date, name, or personal message. ✔️ Universal Fit – Attach to our holders or anything you carry.
Contact info
United States
- +13027416666
- hello@exchange-life.com
- exchange-life.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Customer service
I asked them about my delivery and they managed to investigate it and find the problem the same day. Waiting on the delivery now.
23 June 2026
Unprompted review
Reply from Exchange Life
Hi Thapelo,
We're pleased that our team was able to investigate the delivery issue quickly and identify the cause on the same day. We understand how important it is to know where your order is, and we're always happy to help when something doesn't look right.
Thank you for your patience while you wait for delivery, and we hope your collection arrives very soon.
Wonderful customer service
Fast responses and very helpful information, very straight to the point and exceptionally nice attitude! ❤️
22 June 2026
Unprompted review
Reply from Exchange Life
Hi Ghina,
Thank you for your lovely review!
We're delighted to hear that our team was able to provide quick, helpful support while keeping everything clear and straightforward. We always aim to make every interaction as easy and enjoyable as possible. Feedback like yours means so much to us. Thank you for taking the time to share your experience.
Fantastic travel souvenir
Fantastic travel souvenir. Nothing is better! Great service, great quality.
23 June 2026
Unprompted review
Reply from Exchange Life
Hi James,
Thank you for your fantastic review! "Nothing is better" is about as high a compliment as we could hope for. We're thrilled that your collection has become such a meaningful travel souvenir and that you've been happy with both the quality and service.
Helping travelers celebrate their adventures in a way that grows with every journey is exactly what Exchange Life was created for. We can't wait to help you add many more memories to your collection in the future.
Absolutely beautiful
Absolutely beautiful. I got a necklace with the charms and then a key ring too, a great way to remember where you’ve travelled. I have had so many compliments on the necklace too!! Really in love with it
21 June 2026
Unprompted review
Reply from Exchange Life
Hi Leah,
We're thrilled to hear that you're loving both your necklace and key ring. One of the things we love most about our collections is that they allow you to carry your travel memories in different ways while keeping them close every day.
The fact that you've received so many compliments on your necklace is fantastic to hear. Every charm tells a story, and it's always wonderful when those stories spark conversations. We can't wait to help you add even more memories to your collection in the future.
Mel was great!
22 June 2026
Unprompted review
Reply from Exchange Life
Hi Karma,
We're so pleased to hear that you had such a positive impression.
We find that feedback like this means so much to our team. Thank you for your support and for taking the time to share your experience.
This company is so great
This company is so great! I feel like I know everyone personally. The merchandise is well above my expectations!
22 June 2026
Unprompted review
Reply from Exchange Life
Hi Karen,
Hearing that you feel like you know the team personally is one of the biggest compliments we could receive. We work hard to create genuine connections with our customers and make every experience feel personal.
We're also delighted that the products exceeded your expectations. Thank you for your trust and support. Reviews like yours truly keep us going.
great customer service
great customer service, responded quick to my questions via email. I am still waiting on my order, so it is taking longer than I expected, however, I am still excited to receive my order
22 June 2026
Unprompted review
Reply from Exchange Life
Hi Laura,
We're delighted to hear that our team was able to answer your questions quickly and provide the support you needed. We understand that waiting for an order can be exciting, and we truly appreciate your patience.
We're confident it will be worth the wait, and we can't wait for you to receive your collection and start enjoying your travel memories in a whole new way.
So cute and came on time for Father’s…
So cute and came on time for Father’s Day. Can’t wait to add to the collection. Customer service was great too.
21 June 2026
Unprompted review
Reply from Exchange Life
Hi Monica,
We're so happy to hear that your order arrived in time for Father's Day and that it made such a special gift. One of the best things about Exchange Life collections is that they continue to grow with every new adventure and memory.
We're also delighted that our customer service team was able to help along the way. We hope the collection continues to grow for many years to come.
Exchange Life is a great online store…
Exchange Life is a great online store for those who love to travel. A lot of great gift ideas.
14 June 2026
Unprompted review
Reply from Exchange Life
Hi,
We're delighted to hear that you enjoyed your experience with Exchange Life. We created these collections to help travelers celebrate their adventures and create meaningful keepsakes, so it's wonderful to hear you see them as great gifts too.
Whether it's for yourself, a travel partner, a friend, or a family member, we love helping people turn memories into something they can treasure every day. We hope to help you celebrate many more adventures in the future.
A wide selection of high-quality chairs…
A wide selection of high-quality charms and matching accessories, at reasonable prices
6 June 2026
Unprompted review
Reply from Exchange Life
Hi Valerie,
We're delighted to hear that you appreciated the wide selection and value we offer. We work hard to create high-quality keepsakes and accessories that help travelers celebrate their adventures in a meaningful way. We hope to help you add even more memories to your collection in the future.
Beautiful charms
A great way to show all the places we have traveled. Beautiful charms!
20 June 2026
Unprompted review
Reply from Exchange Life
Hi Sherry,
We're so happy to hear that you're enjoying your charms. One of the things we love most about Exchange Life is helping travelers create a collection that tells the story of all the amazing places they've been.
Thank you for your support. We hope your collection continues to grow with many more adventures and beautiful memories ahead.
All the country's we have been visit!
All the country's we have been visit, and all the City's we have seen. We love traveling, our Kids love traveling too! Making memories, with these flags! (20-08-2023 Curaçao)
20 August 2025
Unprompted review
Reply from Exchange Life
Hi Miranda,
We love hearing about families who share a passion for travel together. The fact that you, your partner, and your children all enjoy exploring the world and creating memories makes your collection even more special.
Every flag represents a destination, a story, and a moment you'll never forget. We're honored that Exchange Life can be a small part of preserving those memories, from Curaçao and beyond. We can't wait to help you celebrate many more family adventures in the future.
My wife and i have a passion for travel…
My wife and i have a passion for travel and we intend to travel the globe. We came across these beautifully crafted little flag charms and they are the perfect little pieces to remind us of the many adventures we've had and the beautiful places we've been.
From the ease of navigating the site, ordering our flags and recieveing them swiftly in the post all beautifully packed with obvious care and attention.
We'll definitely be ordering many more as we're on our travels.
Would Definately Recommend!
20 June 2026
Unprompted review
Reply from Exchange Life
Hi,
We absolutely love hearing from fellow travelers, and it sounds like you and your wife have some incredible adventures ahead of you. We're honored that our flag charms have become part of your journey and a way to celebrate the places you've already explored together.
It's wonderful to hear that everything from browsing the website to receiving your order felt smooth and enjoyable. We put a lot of care into every order, so knowing that the packaging and presentation stood out means a great deal to us.
Thank you for your recommendation and for your support. We can't wait to help you commemorate all the destinations still to come as you continue your journey around the globe.
Fast delivery and great quality
Fast delivery and great quality. Such a great travel keepsake for someone who doesn’t like a lot of knickknacks.
21 June 2026
Unprompted review
Reply from Exchange Life
Hi Bonnie,
We're delighted to hear that you were happy with both the quality and delivery of your collection. We especially love your comment about the charms being perfect for someone who doesn't like a lot of knickknacks. That's exactly what makes them so special; they hold a lifetime of memories without taking up much space.
We hope your collection continues to grow with every new adventure.
These charms are the Best
These charms are the Best. Don't question it. Just get them. I have bought these for myself and two daughters. Absolutely love them. I bought the flags for the Coyntries and the shapes for the states. I don't know all the state flags so this is so much easier.
21 June 2026
Unprompted review
Reply from Exchange Life
Hi Vickie,
Reading "Don't question it. Just get them." gave us a huge smile. We love that you've built collections not only for yourself but also for your daughters. What a wonderful way to celebrate your travels and create lasting memories together.
It's also great to hear that you're enjoying both the country flags and state shapes. We designed them so travelers can tell their stories in a way that feels personal and meaningful.
Thank you for your trust and support. Reviews like yours truly keep us going, and we can't wait to help you all grow your collections even further.
Excellent customer service and a great product.
Excellent customer service and a great product. The first bracelet I ordered did not come out as I had hoped. After a few quick emails the team at Exchange Life put everything right and went above and beyond.
19 June 2026
Unprompted review
Reply from Exchange Life
Hi Liz,
We're sorry that your first bracelet wasn't exactly what you had hoped for, but we're delighted that our team was able to make things right quickly and exceed your expectations.
We believe that great customer service is about how we respond when something isn't perfect, so hearing that you felt looked after means a great deal to us. We hope your collection continues to bring back wonderful memories for years to come.
Cute & Great Customer Service
I’m really excited for this and to add charms! Customer service was amazing.
20 June 2026
Unprompted review
Reply from Exchange Life
Hi Natalya,
We're so excited for you to receive your collection and begin adding charms to represent your travels and memories. Building a collection over time is one of the most rewarding parts of the Exchange Life experience.
We're also delighted to hear that our customer service team made a positive impression. We genuinely care about every customer and every order. We can't wait to be part of your journey.
Love My Charms!
I am a very happy customer of Exchange Life flag charms! The quality is excellent, and the charms are beautifully made with great attention to detail. They are sturdy, colorful, and exactly as described.
The ordering process was easy, shipping arrived on time, and the customer service was outstanding. I love how meaningful these flag charms are. They make wonderful gifts and are perfect for representing your heritage, travels, or special memories.
I highly recommend Exchange Life flag charms to anyone looking for a unique, high-quality keepsake. I will definitely be ordering again!
16 June 2026
Unprompted review
Reply from Exchange Life
Hi Elina,
We're absolutely delighted to hear how happy you are with your collection. From the quality and craftsmanship of the charms to the ordering experience, shipping, and customer support, it's wonderful to know every part of the experience met your expectations.
We especially love that you highlighted how meaningful the charms can be, whether they represent heritage, travels, or special memories. That's exactly what inspired Exchange Life in the first place, creating keepsakes that tell personal stories and spark conversations.
Thank you for your recommendation and for your support. We can't wait to help you add even more memories to your collection in the future.
Very quick response to a question
Very quick response to a question! Can't wait to get my flags.
Edit: I just got them and I'm beyond happy, they are so good and better than i hoped. Thank you thank you!!! I love them!
21 June 2026
Unprompted review
Reply from Exchange Life
Hi Deb,
We're so pleased to hear that our team was able to respond to your question quickly. We know how important it is to get answers when you're excited about an order.
We can't wait for your flags to arrive either, and we hope they become a beautiful reminder of all your adventures.
Key ring display
The product was exactly as explained. Perfect for displaying my travel history. And a nice incentive to keep “topping up” your travel destinations.
20 June 2026
Unprompted review
Reply from Exchange Life
Hi Ian,
We're delighted to hear that your collection arrived exactly as expected and is helping you display your travel history in such a meaningful way.
We love your comment about it being an incentive to keep topping up your destinations. That's one of our favorite things about Exchange Life, every new adventure becomes another memory to add to the collection. We can't wait to help you celebrate future travels.
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