We have given our 2 bed 2 bath flat in Royal Docks for end of tenancy deep cleaning. They did an amazing job with it, three people showed up and started working slowly but thoroughly. They have even t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Where do I start. Every element of this job was on point. Initial booking was seamless, clear communication throughout and the clean was beyond thorough and immaculate. I trust this business and can s... See more
Company replied
We booked an end of tenancy cleaning, and everything went perfectly. Our landlord was very happy with the results. Dani and Rani did a tremendous job — they were passionate about their work, experienc... See more
Company replied
The cleaners were great! They did a fantastic job with deep cleaning our new house--we were very pleased with how thorough they were. Also, everyone in the company was super nice. I managed to give th... See more
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Company details
Written by the company
Welcome to Excellent House Cleaners, your trusted partner in maintaining a pristine environment for your home or business. Excellent House Cleaners is a subsidiary of Excellent Services registered in England and Wales under company registration number 15431728. Waste Carrier Licence number: CBDU441224 registered address 51 Burnell Close, London, HA8 8YZ. As a cornerstone of the Excellent Services Company, we offer a comprehensive range of cleaning services tailored to meet your needs. Our dedicated team specializes in various cleaning solutions, including deep cleaning services, end of tenancy cleaning, after builders cleaning, carpet and upholstery cleaning, appliance cleaning, and office cleaning. We take pride in our commitment to using state-of-the-art equipment for vacuuming and steam cleaning, ensuring a thorough and efficient job. We also prioritize the environment and your safety, using eco-friendly products that are gentle yet effective. Our highly trained teams are meticulous in their work, leaving no corner untouched. At Excellent House Cleaners, we believe in the quality of our service, which is why we have a unique policy. We don't charge our customers in advance; payment is only due once you're completely satisfied with the results. Trust us for a cleaner, healthier space, and experience excellence in every service we provide
Contact info
51 Burnell Close, London, HA8 8YZ, Edgware, United Kingdom
- 02036330469
- info@excellent.services
- excellenthousecleaners.com
4.8
Excellent
234 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Spotless
Spotless! Removed all carpet stains. Kind and flexible service.
28 December 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your positive feedback! We’re delighted to hear that you were thrilled with our spotless cleaning service and that our team successfully removed all the carpet stains. It’s wonderful to know that their kindness and flexibility made your experience even better. We look forward to serving you again
Great clean
Great clean, very impressed with the flat after the cleaning
20 December 2024
Unprompted review
Reply from Excellent Services
Thank you for your wonderful feedback! We’re thrilled to hear that you were impressed with the results of our cleaning service. Our team takes great pride in delivering exceptional results, and it’s fantastic to know their efforts made such a positive impression. We look forward to serving you again in the future
End of Tennancy
Really impressed with the job done by Excellent Services. Requested an End of Tennancy clean, and they have done a fantastic job with every component of the clean. Would definately recommend their service to others who need a deep clean.
18 December 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your fantastic review! We’re delighted to hear that you were satisfied with our End of Tenancy cleaning service and impressed with the thorough job our team delivered. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to serving you again
Lovely people
Lovely people . Every nook and cranny cleaned . Great value for money and i will be using this service again . Fantastic.
14 December 2024
Unprompted review
Reply from Excellent Services
Thank you for your great feedback. We’re so pleased to hear that our team thoroughly cleaned every nook and cranny of your property, leaving no detail overlooked. Providing excellent service at great value is something we take great pride in. Your satisfaction means the world to us, and we look forward to serving you again
Two gentlemen arrived on time for a…
Two gentlemen arrived on time for a deep clean. The service was great, my draws were full of dust, skirting board were very dirty and now they are spotless. I had my carpet deep cleaned also, it looks fresh! Got the job done in a good time! Friendly and professional would definitely recommend.
11 December 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your fantastic review! We're thrilled to hear that our cleaning team exceeded your expectations and made your experience a positive one. It's wonderful to know you’re fully satisfied with the results of our thorough cleaning, from the dust-free drawers and spotless skirting boards to the freshly deep-cleaned carpet.
We take pride in providing timely, friendly, and professional service, and your kind words reaffirm our commitment to customer satisfaction. Thank you for recommending us—your support truly means the world to us. We look forward to serving you again in the future
Very friendly guys, excellent job…
Very friendly guys who did an excellent job cleaning a two bedroom flat. It’s the cleanest I’ve ever seen it. Would recommend.
6 December 2024
Unprompted review
Reply from Excellent Services
Thank you for sharing your positive feedback! We’re delighted to hear that your two-bedroom flat is now the cleanest you’ve ever seen it. It’s fantastic to know that our hardworking team left such a great impression with their service.
Your kind words and recommendation mean the world to us, and we truly appreciate your support. We look forward to the opportunity to serve you again
Reply from Excellent Services
Thank you for your wonderful feedback! We’re thrilled to hear that Michelle did such a great job and left your place super shiny. Your satisfaction means the world to us, and we look forward to serving you again.
Amazing service
Amazing service. Went above and beyond what we asked. They arrived on time and did an amazing job. Would highly recommend to anyone looking for end of tenancy clean.
15 November 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your amazing feedback. We’re thrilled to hear that our hardworking team exceeded your expectations and went above and beyond during your end-of-tenancy clean. It’s wonderful to know that our punctuality and attention to detail made such a positive impression.
Your kind words and recommendation truly mean the world to us. We would be delighted to serve you again in the future.
Trustworthy and thoroughly professional…
Trustworthy and thoroughly professional
Excellent job
Highly recommended
15 November 2024
Unprompted review
Reply from Excellent Services
Thank you for your kind words! We're thrilled to hear you found our service trustworthy and professional. Your recommendation means a lot to us, and we look forward to serving you again.
Amazing cleaning service and very…
Amazing cleaning service and very cooperative. Highly recommend them!
5 November 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your wonderful review. We're thrilled to know that you found our cleaning service impressive and cooperative. Your high recommendation means a lot to us, and we're dedicated to maintaining this level of service to ensure our customers’ utmost satisfaction. We look forward to the opportunity to serve you again in the future.
The experience was great
The experience was great! The staff is easily approachable, polite, and neat. We had a nice guy Alfredo, who did a great job in cleaning all the hard to reach places. Thank you very much!
7 October 2024
Unprompted review
Reply from Excellent Services
Thank you for your wonderful review! We’re delighted to hear that you had a great experience with our service and found our staff polite, approachable, and attentive. We're especially proud of Alfredo for doing such a thorough job with the hard-to-reach areas. Your feedback means a lot to us, and we look forward to serving you again in the future. Thank you.
Mahan and her team were amazing at…
Mahan and her team were amazing at their job, so professional. My garden looked so clean again. I was so impressed with a job well done, thanks guys!
8 November 2024
Unprompted review
Reply from Excellent Services
Thank you for sharing your wonderful feedback! Mahan and her team are thrilled to know they could bring your garden back to such a clean and professional standard. We’re so pleased to hear that you were impressed with their work. Your satisfaction means a lot to us, and we look forward to serving you again.
Great staff and very professional
Great staff and very professional, very happy that I had the chance to let them doing my end of tenancy cleaning. Thanks Hadi and his colleagues
9 November 2024
Unprompted review
Reply from Excellent Services
Thank you for your wonderful feedback! We're so glad you chose us for your end-of-tenancy cleaning and thrilled to hear that Hadi and his team met your expectations with their professionalism. It was our pleasure to assist you, and we look forward to the opportunity to serve you again in the future. Thank you once again.
I contracted excellent services to do…
I contracted excellent services to do my end of tenancy clean and I must say they exceeded my expectations the house was cleaned well and they were so patient with me. They even gave me a discount for the job . I’m very impressed with them and I’ll recommend them.
1 November 2024
Unprompted review
Reply from Excellent Services
Thank you for sharing your fantastic feedback! We're delighted to hear that our team exceeded your expectations and provided a thorough, professional clean for your cleaning needs. It’s wonderful to know that our patience and the discount we offered made your experience even better. Your recommendation means a lot to us, and we’d be happy to assist you again in the future if needed. Thank you
Fantastic customer service & great cleaning
It’s refreshing to see a company stand by their service and prioritise customer satisfaction. Thanks to Alan, we feel confident about using them again and would recommend them to anyone looking for a reliable, responsive cleaning service.
24 October 2024
Reply from Excellent Services
Thank you for your wonderful feedback. We're delighted to know that our commitment to customer satisfaction made a positive impression on you. It’s especially rewarding to hear that Alan's efforts have earned your trust and confidence in our service. Your recommendation and trust mean so much to us, and we look forward to serving you again in the future. Thank you
Fantastic job!! Absolutely delighted.
Absolutely delighted with this professional, thorough and speedy service. Our oven now looks absolutely brand new. Our shower had mould all over it due to damp and I had given up hope of removing it. This is now completely clear and looks amazing. They were so friendly and polite and asked me to check the work and if I wanted anything else doing. Thank you so much! I highly recommend this service.
1 November 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your fantastic review! We're thrilled to hear that our team was able to bring your oven back to a “like-new” condition and completely clear the mold from your shower. It’s wonderful to know our thorough, professional, and speedy service exceeded your expectations. We’re also glad you found our team friendly, polite, and attentive to your needs. Your high recommendation means a lot to us, and we look forward to serving you again in the future. Thank you.
Jehad and his family team Provided a truly excellent service
Jehad and his family team did an excellent job turning a property for me which was in a very poor condition into a clean tidy environment, it was nothing short to miraculous. They worked very hard and against all odds to provide a truly excellent service and I would wholeheartedly recommend them to anyone else.
27 October 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your wonderful feedback! We’re delighted to hear that Jehad and his family team could transform the property into a clean and tidy environment for you. They take great pride in their work, and it’s incredibly rewarding to know their hard work made such a positive impact. Thank you for recommending our service so highly—it means a lot to us.
I contacted Excellent Services Company…
I contacted Excellent Services Company by phone to arrange an end-of-lease cleaning for my two-bedroom flat. They took down all the cleaning details and promptly processed my booking at an affordable price, accommodating my preferred date and time. The booking process was straightforward, and their communication was fantastic.
On the day of the cleaning, two professional cleaners, Michele and her colleague, arrived and did an outstanding job. They were thorough and left no detail overlooked – the place was spotless by the time they finished. Thank you to Excellent Services Company and their dedicated team! I highly recommend them for their excellent communication, competitive prices, and hard work.
26 October 2024
Unprompted review
Reply from Excellent Services
Thank you for your fantastic review! We’re thrilled to hear that arranging your end-of-lease cleaning was smooth and that Michele and her colleague delivered an outstanding result. Our team is committed to providing thorough, detail-oriented cleaning and great communication, so it’s wonderful to know we hit the mark for you. We’re grateful for your recommendation and look forward to serving you again in the future
Excellent services from Mahaan the cleaning assistant
I was told about Mahan, a cleaning assistant from Excellenthousecleaners, by my sister, who was told from a friend about this cleaning company. She is extremely talented and well experienced in house work and takes good care towards clients expectations and needs. And works at a good steady pace to be able follow through all the tasks within the time frame suitable for the client. I have had Mahaan come to my house few times now and she is brilliant. I would highly recommend the company.
24 October 2024
Unprompted review
Reply from Excellent Services
Thank you for sharing your wonderful feedback! We’re so pleased to hear that Mahan has consistently met your expectations with her skill, attention to detail, and dedication to client satisfaction. It’s fantastic to know she has made such a positive impression, and we’re grateful for your recommendation. Looking forward to continuing to serve you.
I have had 4 bedroom
I have had my 4 bedroom flat cleaned by Excellent Services, and I couldn't be more pleased. From the initial quotation to the final results, the entire experience exceeded my expectations.
The cleaning crew was incredibly friendly and professional, and the deep steam cleaning they performed on my carpets left them looking brand new. I was truly amazed!
Additionally two appliances that were not included in the original quote were cleaned at no extra charge, which I greatly appreciate. The team went above and beyond, ensuring that I left satisfied with their work. They even offered a free reclean with 48 hours if I noticed anything that needed attention.
The whole heartedly recommend Excellent Service to anyone in need of cleaning. I will definitely reach out to them again for future cleaning needs.
Thank you for the outstanding service.
28 September 2024
Unprompted review
Reply from Excellent Services
Thank you so much for your wonderful review. We are thrilled to hear that you were so pleased with your experience, from the initial quotation to the final results. Our team always strives to provide friendly and professional service, and we’re glad that the deep steam cleaning of your carpets exceeded your expectations. It's great to know you appreciated the extra effort our team put into cleaning the additional appliances at no extra charge. Going above and beyond for our clients is something we take pride in, and we’re happy that it made a difference for you. We are also pleased that our free reclean offer provided peace of mind. Thank you for wholeheartedly recommending Excellent Services, and we look forward to assisting you with your future cleaning needs.
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