My wife and, I mr and Mrs Nelson,we realised this e- vouchers from the very first day we received for kids. We also realise the benefits they give us as parents. Especially this time of th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This shopping voucher came at the right time due to the rising prices in our supermarkets. It was a great help to this 80 year old ,disabled pensioner, now living alone in a council sheltered accom.... See more
Company replied
I would happily and most deservedly award 10 stars! The service provided by the team at e vouchers is outstanding. The courtesy and understanding is truly lovely. It is so reassutong to know that when... See more
Company replied
Great experience, very helpful service! I felt like Maria D. from Evouchers Support went above and beyond what most people would do. She was friendly, knowledgeable, and made the whole process muI rea... See more
Company replied
Company details
Written by the company
Evouchers is an easy-to-use payment platform designed to streamline the distribution of funding through vouchers. We proudly support local authorities, housing associations, schools, and charities in ensuring that funds reach those who need it most, quickly and efficiently. We focus on providing a secure and reliable system to deliver vouchers. However, we do not determine eligibility for these vouchers. Eligibility criteria are set by the issuing organisation. If you have questions regarding your eligibility for support, we recommend reaching out to your Local Authority or Citizens Advice Bureau. If you have any issues accessing your voucher please contact our customer support team at www.evouchers.com. Please note that during busy periods our response time can take up to seven days.
Contact info
Furlong House, 2 Kings Court, Newmarket , CB8 7SG, Suffolk, United Kingdom
- 01638 438095
- https://www.evouchers.com/support-request/
- evouchers.com
4.4
Excellent
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
quick service and easy to manage
2 March 2026
Unprompted review
Reply from Evouchers
Hi Steve,
Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience. Thank you!
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Angela,
We’re really happy to hear everything went smoothly for you. Our team works hard to make sure the process is as quick and simple as possible - your feedback means a lot to us!
Kind regards,
The Evouchers Team
Balance remaining?
I was very grateful to receive the voucher and have just used it to buy groceries for the second time. What would make it better would be to have a way of monitoring the balance left. I'm calculating it on my own accounts spreadsheet but it would be useful to see the balance remaining in the app.
2 March 2026
Unprompted review
Reply from Evouchers
Hi Linda,
Thank you so much for taking the time to leave a review, we really appreciate it!
You may find this article helpful for checking your balance:
https://help.evouchers.com/hc/en-gb/articles/360014448838-Check-the-balance-of-a-gift-card
Alternatively, please feel free to contact our customer support team, who will be happy to help:
https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
very fast payout thank you
13 February 2026
Unprompted review
Reply from Evouchers
Hi Sirinya,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
Excellent and nice
2 March 2026
Unprompted review
Reply from Evouchers
Hello!
Your feedback made our day, thanks so much!
Kind regards,
The Evouchers Team
Had problems with my email but the…
Had problems with my email but the person I spoke to helped me to get my voucher he was great and friendly didn’t treat me as an idiot dealing with the internet
23 February 2026
Unprompted review
Reply from Evouchers
Hi Linda,
We’re so glad our support team could help you, your feedback will definitely make their day.
Kind regards,
The Evouchers Team
It was really helpful and friendly
It was really helpful and friendly
4 February 2026
Unprompted review
Reply from Evouchers
Hi Angela,
Your feedback made our day, thanks so much!
Kind regards,
The Evouchers Team
Great Customer Service
The customer service team were very helpful. This was my first time using the service and it was very user friendly, quick and easy to understand.
13 February 2026
Unprompted review
Reply from Evouchers
Hi SK,
Thank you for highlighting our customer service. We’ll be sure to pass your comments on to the team - they’ll be so pleased to hear this.
Thanks for taking the time to leave a review!
Kind regards,
The Evouchers Team
Good experience and I appreciated your…
Good experience and I appreciated your help. Many thanks.
24 February 2026
Unprompted review
Reply from Evouchers
Hi Gedrud,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
No point in these
No point in these, there's an expiry date which you're not told about until you get an email reminding you to use them at which point the voucher has already expired. And for an older person not used to digital stuff really hard to understand the app
10 February 2026
Unprompted review
Reply from Evouchers
Hello,
If you’re having difficulty with the app or your voucher, our support team would be more than happy to look into this for you and see what we can do to help. Please contact us here: https://www.evouchers.com/support-request/
Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
First time using this service after a…
First time using this service after a mental breakdown and becoming homeless. Finally got a flat, but had no carpets. I thought I'd try, system was very easy and quick and not thinking I had a chance. I was so pleased to get my carpets fitted. So happy I tried. Thank you.
6 February 2026
Unprompted review
Reply from Evouchers
Hi Gary,
Thank you for taking the time to leave us a review.
We’re really happy to hear everything went smoothly for you and that you’re pleased with your new carpets. Making the process simple and accessible is so important to us, thank you for taking the time to share your feedback.
We wish you all the very best in this new chapter.
Kind regards,
The Evouchers Team
Responce
There was no explanation on what to do with the voucher once it was approved and appeared on the computer screen, however after 24 hours I had an e mail back and it told me what to do and it was then very straight forward
28 January 2026
Unprompted review
Reply from Evouchers
Hello,
Thank you for taking the time to share your experience and leave us a review. We’re delighted to hear that you received your voucher smoothly and without any issues.
If you ever need further assistance or have any questions, our customer support team is always here to help. You can reach us by submitting a request here: https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Ken,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
Thanks sosososoosos much appreciated 👏…
Thanks sosososoosos much appreciated 👏 💐 🥳 in helping with me
3 February 2026
Unprompted review
Reply from Evouchers
Hi Haroon,
Your feedback made our day, thanks so much!
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Adelina,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
I had some issues and was sorted…
I had some issues and was sorted quickly.
thank you so much, much apprecciated.
15 December 2025
Unprompted review
Reply from Evouchers
Hi Magdalena,
We’re so glad our support team could help you, your feedback will definitely make their day.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Jack,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
Very fast delivery of my shopping…
Very fast delivery of my shopping vouchers very happy 😊
3 February 2026
Unprompted review
Reply from Evouchers
Hi Jason,
Your feedback made our day, thanks so much!
Kind regards,
The Evouchers Team
It was very easy to use.
7 January 2026
Unprompted review
Reply from Evouchers
Hi Elaine,
Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience. Thank you!
Kind regards,
The Evouchers Team
They would not work when I first got them…
They would not work when I first got them i tried to buy my utility bill with them and it would not accept it was declined three times so i phoned up for support and ask why they were not working.Livia was brilliant and sorted it out for me.Apparently the expiry date was wrong which made me look rather silly
22 January 2026
Unprompted review
Reply from Evouchers
Hi Pauline,
Thank you for taking the time to share your experience with us. We’re so glad our support team could help you, your feedback will definitely make their day.
Kind regards,
The Evouchers Team
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