EVOLVE LAW Reviews 

1,083
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for providing exceptional support, clear communication, and professional guidance throughout the stressful process of buying and selling homes. People appreciate how approachable and responsive the staff are, always ready to answer questions and offer reassuring advice to make everything smooth. Consumers also point out the convenience of the online portal and the efficient handling of complex property transactions by dedicated professionals. Some reviewers were not happy with communication issues, noting occasional delays, a lack of timely progress updates, and long-winded procedures during their transactions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the professional, helpful, and highly... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that team members are always easy to... See more

Response time

Customers had great satisfaction with response time, frequently praising prompt email replies and swift... See more

User experience

Clients share positive opinions on user experience, highlighting prompt responses and helpful support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elaine at Evolve Law provided us with conveyancing services recently. From stat to finish Elaine and her team were prompt with every response, and kept us fully informed at each stage of the process m... See more

Rated 5 out of 5 stars

Professional and responsive throughout our transaction. Clear communication and answers to questions. Most helpful was how we could call at any time and someone from the team could provide some form o... See more

Rated 5 out of 5 stars

Last minute I had to switch solicitors, as a first-time buyer the experience was so confusing. Chloe. E was A-M-Azing!! She picked up my case so efficiently, explained everything to me and kept thing... See more

Rated 5 out of 5 stars

Going through the most stressful time of my life of selling a house and not knowing what to do then choosing evolve law to help me with this process was the best decision I’ve ever made . Working clo... See more


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

evolve law is an exciting law firm bringing a refreshing approach to the residential conveyancing market. Combining our first class customer service with modern technology we ensure clients receive the service they deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

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4.9

All reviews

(1,083)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Laura — The best conveyancer

I recently instructed Evolve Law for my part exchange with a developer.

My case was well managed by Laura Mumford.
Her level of professionalism and customer service was truly amazing, communication was on point and despite I’m not the only case it certainly felt like she’s found a balance in her work style to always successfully move things forward every day.

She is very thorough and has an eye for attention, which is highly desired in these situations. She’s picked up information that even my previous solicitors/conveyancer did not.

Laura is super organised and knows how to stay on top of everything.
Not only going that but provides very clear instructions when needed and extremely capable of meeting deadlines given.

She’s also lovely to talk to over the phone with great understanding. Compared to other conveyancer I’ve dealt with which has no interest in my questions or input. Laura has answered all my questions and I feel she’s keen to learn, along with providing the most sensible outcome.

Through my many careers, experiencing all sorts of roles. I can tell Laura has a focused and dedicated work ethic. She is a true asset to any company that has her. I’d be using the firm and requesting for her in my future house selling/purchases.
Or any other type of solicitation she’s able to accommodate.

Overall highly recommend the firm and Laura for part exchange/buying a house.
The quote/price are accurate and no surprises at the end of the transaction.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Laura Mumford - what a gem!

I cannot speak highly enough about Laura Mumford, at Evolve Law. Buying and selling a property is arguably one of the most stressful things in life, but we knew we were in excellent hands with Laura right from the off.

Laura came highly recommended to us by some friends who she had helped, and so we reached out to her. She has been super proactive from the start, and even called us to have an intro phone call, explain the process and clarify any questions we had. The other stand out thing was that the whole way through, she was so easy to contact, always returned our called and messages and was proactive with all the communication - we appreciated this so much!

Unfortunately we ran into some complications with our chain, but Laura was the pillar of stability and calm through it all - keeping us updated, and providing excellent advice.

The last two times I bought a house, I felt like I needed to constantly email the solicitor to get updates and find out what was going on. We just completed on our sale and purchase today and all I can say is that the experience was the polar opposite. Our chain was quite long, and we had multiple updates from Laura throughout the day, and given our experience working with her through the whole process, I knew we were in good hands - so didn’t even feel the need to contact her for updates as I knew she had it all under control.

I’ll say again, I cannot speak highly enough about Laura. She’s an absolute gem, I hope those at Evolve Law know how lucky they are to have her! If and when we ever buy property again, we will definitely be back in contact with her as I don’t think anyone else can live up to the bar she has set!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Nice and easy

Excellent experience with evolve.
They act quickly and efficiently.
They are very easy to reach, reactive and very helpful.
Highly recommend

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Chloe and the team

Thanks to Chloe and the team for their support on our first home purchase. The team were super responsive and clear with any questions we had and made the whole experience as smooth and easy for us as possible. Big thanks to everyone for your help :)

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not use, worse conveyancers ever dealt with

My experience of this company is only bad, they don’t answer emails or phone calls from my solicitors, even one of the directors has ignored my email!! They even told the agent to stop calling them. They have been delaying deliberately for nearly 2 months to date and we’re now in danger of losing the house we want to buy. This is now starting to cost me a lot of money so will be billing them for my time and expenses.

24 February 2026
Unprompted review
EVOLVE LAW logo

Reply from EVOLVE LAW

This review is not based on an experience of using Evolve Law and is not a true representation of the service level on this matter as experienced by our actual clients.

As per our regulatory rules regarding a conflict of interest we are not able to communicate with any other parties other than our own clients where others are legally represented. The reviewer has attempted to contact us and we have simply complied with our legal obligations.

We will continue to disregard any attempt to contact us by the reviewer who must only contact their own legal representative.

Rated 5 out of 5 stars

An amazing, efficient, kind experience!

I actually can't explain how AMAZING, CLEAR, ACCESSIBLE AND KIND EVOLVE LAW HAVE BEEN. Chloe Eckersley was our lawyer and went out of her way to help us at all moments. I would recommend her over and over again and if we sell in the future I will use Evolve Law ( and hopefully Chloe again....that im assuming will be Partner by that point because she is the crem de la crem).
The price for the service we received was absolutely worth it. You het provided with an app that gives you a checklist. That app is brilliant. You know exactly where you stand at all times, you know whats outstanding, how long intil exchange ect....it means that by the time you speak to the lawyer, which was always EASY TO BOOK. you know what to discuss.
Everything abput this experience with Evolve has been 5 stars and honestly if I could give more, I would.
Chloe, you are so wonderful. Thank you for everything.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

10/10 customer service!

Last minute I had to switch solicitors, as a first-time buyer the experience was so confusing. Chloe. E was A-M-Azing!! She picked up my case so efficiently, explained everything to me and kept thing moving as if there was no interruption at all. Her communication was swift and clear. Again as a first-time buyer i had no idea what i was doing ,and no questions was too silly for her. I would recommend Chloe to anyone! Huge thank you to her for seeing my purchase over the line!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Suzette and her team were fantastic.

Suzette and her team were fantastic and despite a few challenges in the process, everything was dealt with quickly and professionally. We have moved 5 times in our lifetime and we can honestly say that the experience with Evolve have been the best and without any hassle. I would strongly recommend using Evolve if your looking for a reliable team to manage your conveyancing needs.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for the Stirling Job

Thank you Evolve - They helped me for the simultaneous sale and purchase of my properties, and I cannot recommend them highly enough. Their due diligence was thorough, they answered my numerous questions with exceptional patience and clarity, and they successfully completed both transactions on time. Their support throughout the entire process was outstanding, making a complex situation remarkably smooth. It was a genuine pleasure to work with them, and I am deeply grateful for their great efforts and expertise.

Shoutout to Suzette, Sara & Tom for looking after us. Thank you again.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Evolve…

I had a great experience with Evolve Law , it was my first time buying a property and they talked through every step of the way and were always available to talk to on the phone. They responded to emails immediately and updated me regularly and also via an app which was easy to navigate. They were supportive , friendly & professional and I would absolutely use them again .Thanks for all your hard work (Tom especially !). I would highly recommend them , 5 stars !

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout, taking time to explain systems and processes. Laura often got back to me the same day but always got back to me within 24 hours which I really valued during what is an incredibly stressful process.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Evolve Law are absolutely amazing

Evolve Law are absolutely amazing. They are very reliable and have a great app that keeps all documents in one place and clearly shows the progress of the case. The team is friendly, professional, and well organised throughout.

I will definitely return to this firm and would highly recommend them, especially to first-time buyers or anyone who may feel anxious about the process, as they make you feel confident and well supported.

Thank you so much to everyone who helped me - Suzette, Sara, and Tom. I truly appreciate all your hard work and support.

21 January 2026
Unprompted review
Rated 2 out of 5 stars

Communication failed at a crucial moment of the deal

Just before our time-sensitive exchange, the solicitor responsible for our case went away for a few days without informing us or anyone else in the office. Despite our making it clear that the deal could fall through if it didn't move ASAP, there were inexcusable delays (e.g., it took them 2 months to forward an email).
Aside from that, they were good, though the seller's solicitors did complain Evolve's questions were repetitive and excessive. A shame the process ended up being extra stressful because Evolve couldn't communicate clearly and in a timely manner.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Not stuck in the "old ages".

I was recommended Evolve as I wanted a company who weren't stuck in the "old ages" after being frustrated with other services in the house buying process. A big thank you to Suzette and Tom who kept me informed throughout the full process. Being unsure of what to expect, they were happy to answer questions along the way and kept me reassured despite some stressful moments. Thank you.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and responsive throughout…

Professional and responsive throughout our transaction. Clear communication and answers to questions. Most helpful was how we could call at any time and someone from the team could provide some form of update even if the 'ideal' person wasn't available to speak to. Big thanks to Maria for being patient and diligent throughout. All the best!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Evolve law gives excellent service

Evolve law was working alongside my Mortgage broker and they have been amazing throughout my house buying process. They have simple ways of updating you via their app and they respond to you promptly, so you definitely do not feel any anxiety!

12 December 2025
Unprompted review

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