Evolution Reptiles Reviews 

228
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

First time customer an being old an not techno sauve navigating the site/checkout didn't pose a problem. Delivered within 28hrs from placing order. All well packaged an very much alive. Order of isopo... See more

Rated 5 out of 5 stars

Your first little friend, will not be alone. This shop and staff are amazing. We go back frequently, as we use Petes boarding service. Which if i may say, is also100% .! You will end up with another a... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing reptile shop .I would never go anywhere else, the staff are always so helpful and knowledgeable and so friendly . The animal enclosures are so beautifully displayed and the sh... See more

Company replied

Rated 5 out of 5 stars

It was really nice and the lady on the counter was welcoming I got an orchid mantis but died as a nynth and ill be back maybe just for a look round plus my sisters came along and said it was like a ca... See more

Company details

  1. Pet Store

Written by the company

At Evolution Reptiles, our passionate Reptile Care Specialists can't wait to welcome you! Whether you're looking to buy your first reptile, expand your collection, or simply admire our fascinating creatures, you’ll always be greeted with a warm smile at our Kidlington shop. Why Visit Us? Over 20 Years of Expertise: With decades of experience in working with and breeding reptiles, amphibians, and invertebrates, you can trust us with all your pet needs. Our extensive knowledge ensures you get the best advice and care for your beloved pets. Specialist Team: Our dedicated team of specialists is not only knowledgeable but also enthusiastic about reptiles. They are always ready to share their love for these amazing creatures with you, providing insights and answering any questions you might have. In-House Breeding: We take pride in breeding many of our animals right in-store, ensuring they receive the best care from day one. This allows us to provide you with healthy and well-cared-for pets that are a joy to bring home. Variety of Species: Discover a wide range of reptiles, amphibians, and invertebrates available in-store, each species more captivating than the last. Whether you’re a seasoned reptile enthusiast or a curious beginner, our diverse selection will surely fascinate you. Comprehensive Services: From boarding to nail clipping, we offer a range of services to keep your pets healthy and happy. Come visit us and experience the Evolution Reptiles difference! We look forward to welcoming you and sharing our passion for reptiles with each and every visitor.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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4.7

All reviews

(228)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

50 Frozen pinkies arrived quickly

50 Frozen pinkies arrived quickly, frozen and looked great quality, I will definitely use evolution reptiles again!

28 November 2024
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Reply from Evolution Reptiles

Hi Chris, thank you so much for the lovely review. We're glad to hear everything arrived well and look forward to welcoming you back in the future

Rated 5 out of 5 stars

Trusted

Trusted - excellent service and delivery.

22 November 2024
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Reply from Evolution Reptiles

Thank you for your kind review.

Rated 5 out of 5 stars

Silkworms arrived on time and were all…

Silkworms arrived on time and were all in good condition. These were bought to feed to a Gecko so needed to be alive which they were. I would definitely recommend Evolution Reptiles.

13 October 2024
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Reply from Evolution Reptiles

Thank you for your kind review.

Rated 5 out of 5 stars

10/10

This is the second time we have been to this store over the last couple of weeks.

The staff are super helpful and informative. We only bought a piece of bark and the advice and info they had on all the animals were brilliant when asking questions.

The store is very very clean and all the terrariums are decorated like if they were at home .

The main thing I like about this place is there isn’t any horrible smells when you walk in. They seem to have a wide selection of different species in there at different prices. If you don’t know what you want then this is probably a good place to come to.

Prices on animals and plants are very reasonable especially with the quality.

12 October 2024
Unprompted review
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Reply from Evolution Reptiles

Hi Eliot, thank you for the fabulous review. We really appreciate your feedback and will pass it on to the team. We look forward to welcoming you back in the future :)

Rated 5 out of 5 stars

Great advice and customer service

We've been to evolution twice now as my teenage son is going to purchase a morrocan uromastyx. We've recieved great advice on equipment needed and dietary requirements and have now bought everything we need in preparation.

6 October 2024
Unprompted review
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Reply from Evolution Reptiles

Hi Jaclyn, thank you for your great review. I am happy that we could help you.

Rated 5 out of 5 stars

Friendly and knowledgeable

The staff at Evolution Reptiles were very friendly and knowledgeable - both when we've visited the shop (twice) and on the phone since we brought home our leopard gecko.

31 August 2024
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Reply from Evolution Reptiles

Hi Mark, Thank you for your review. I hope you are getting on well with your gecko. If you have any questions please feel free to ask. See you soon - Pete

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good communication. Good products.

22 September 2024
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Reply from Evolution Reptiles

Hi Heather, thank you so much for the lovely review. We look forward to welcoming you back in the future

Rated 5 out of 5 stars

Tortoise Food Subscription

Third year of using the tortoise food subscription and I love it. Delivered weekly which is really convenient and the variety of plants/weeds means my tortoise gets to try out and enjoy so much more than I can forage myself. Also, knowing that Pete grows everything means I can really trust what I'm getting.

10 September 2024
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Reply from Evolution Reptiles

Hi Nicole. Thank you so much for your review, it means a lot to me. I am pleased that you and your tortoise enjoy my herbivore salad mix. Thank you - Pete

Rated 5 out of 5 stars

Delightful snake food

Very happy with my order! Snakes were also very happy, and have full bellies

9 September 2024
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Reply from Evolution Reptiles

Thank you for taking the time to write your review. I am pleased that your snakes enjoyed their food!

Rated 5 out of 5 stars

An excellent reptile shop

An excellent reptile shop, don’t use the ones in my home town and opt to travel here for all my supplies.

14 September 2024
Unprompted review
Evolution Reptiles logo

Reply from Evolution Reptiles

Hi Simon. Thank you for travelling to shop with us. We really appreciate it and look forward to seeing you and your brother very soon.

Rated 2 out of 5 stars

I ended up paying double what I…

I ended up paying double what I normally pay so they are too expensive

28 August 2024
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Reply from Evolution Reptiles

Hi Diane, thank you for your order and for taking the time to leave a review. I have checked the prices of our PLT Frozen Chicks – 2 Kg and can see that our prices are similar to our competitors.

Rated 1 out of 5 stars

Frozen mice still not arrived

Ordered mice for my snake Recieved an email stating order confirmed. Did not receive an email stating order dispatched like the owner stated when I complained. Delivery service did not leave a note or phone me when they saw I was not home. No efforts where made to make sure my frozen mice were delivered. When I complained about it they stated they sent an order dispatched email and gave me a coupon for next time I order. They did not give me my money back. Absolutely terrible service don't use this company!

5 August 2024
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Reply from Evolution Reptiles

Hi Carys, thank you for taking the time to leave a review. We have made sure on all of our frozen food pages that the terms and conditions are very clear. The customer must be home at the time of delivery as they are perishable goods and will need a signature. We understand in this instance it can be very frustrating but we cannot be held accountable when the terms and conditions are agreed to at the checkout. As a good will gestured we gave a discount for a further purchase.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, thank you!

19 August 2024
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Reply from Evolution Reptiles

Thank you for leaving a lovely review. We look forward to welcoming you back again

Rated 5 out of 5 stars

We named our new Curly Hair Henrietta

We named our new Curly Hair Henrietta. We have every confidence the person who served us was right about the sex. Very knowledgeable, helpful and professional. 100% recommended. Thankyou.

3 July 2024
Unprompted review
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Reply from Evolution Reptiles

Hi David, thank you for the lovely review. We glad to see you're enjoying Henrietta. We'll pass on the good feedback to the staff. See you again soon :)

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