EVERYWISH UK Reviews 

3,806
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 2,026 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that dedicated support agents quickly resolve voucher code problems once contacted with a valid receipt. Many people appreciate the prompt and extremely helpful assistance provided when dealing with damaged or unreadable cards. However, some customers also noted severe operational issues navigating the website to redeem their items successfully. Reviewers often struggle with invalid codes, unexpected restrictions, and frustrating error messages during the digital redemption process. Several users heavily complained about being completely ignored by customer support channels when attempting to get urgent help.

What people talk about most

Product

Customers consistently note negative experiences with product quality, frequently reporting that scratching... See more

Response time

Consumers find response time to be ambiguous, experiencing a mix of extremely fast and frustratingly delayed... See more

Customer service

Clients share ambiguous opinions on customer service. While many reviewers highlight fast and helpful support... See more

Customer communications

Users describe widespread frustration and negative interactions with customer communications. Reviewers... See more

Website

Reviewers mention negative feedback about website functionalities, highlighting frequent error messages and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They are actually less than one star. My gift card code failed . Fifteen emails later and threats to involve consumer protection, I received another with I copied in and pasted, guess what, invalid co... See more

Company replied

Rated 1 out of 5 stars

Code supplied would not work to redeem voucher, sent photo with code but was later advised to send copy of receipt also. No explanation or apology given as to why redemption unsuccessful. A tiresome p... See more

Company replied

Rated 1 out of 5 stars

Redemption area of website mysteriously frequently down. Neeeeeever any problem actually BUYING a card, though, with real money. Funny that. Maybe this is some kind of unsophisticated way for... See more

Company replied

Rated 1 out of 5 stars

When I ordered the gift cards, I thought they would be proper gift cards, not online ones. They were intended for birthday presents for my friends, neither of which shop online, so completely waste of... See more

Company replied


Company details

  1. Coupon Service

Written by the company

EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.


Contact info

2.9

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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2.9

All reviews

(3,806)

1,973 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast response

Very fast response to a problem activating a voucher code. Problem was solved within hours 😊

13 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Sam,

We really appreciate you taking the time to share your experience with us.

We hope you enjoy spending your voucher with your chosen retailer.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Very easy to use and the recipient was…

Very easy to use and the recipient was very happy with the choices he had, thanks

30 July 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Mr. and Mrs. Hinchliff,

We really appreciate you taking the time to share your experience with us.

We hope you enjoy using your gift voucher.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Theresa Reece was very friendly and…

Theresa Reece was very friendly and polite

13 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Simon,

We're so pleased to hear everything went smoothly.

We hope you enjoy using your gift voucher.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

I over scratched my gift card

I over scratched my gift card, I reached out to every-wish and the issue got resolved within 24 hours by Theresa Reece.

13 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Kabir,

Thank you very much for your positive feedback. We really appreciate you taking the time to share your experience with us.

We will be sure to pass your kind comments on to Theresa.

Thank you again for choosing EVERYWISH.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Scam!! Dont throw away your hard earned cash!

Never buy this gift card! The code scratches off when you try to reveal it! Online many people have stated the same. It was gifted so i had no receipt and when I contacted customer services they lied and said it had already been redeemed... how is that possible if I had a perfectly intact card, still in its sleeve and the foil lining in tact covering the code you would need to redeem it?! Also they said it was redeemed two days BEFORE our party so we hadn't even received the card when it was supposedly redeemed! I suggested perhaps that was the activation date- as that would make perfect sense, and I offered to send email screenshots to prove my son had a party two days after it was supposedly redeemed so it hadn't even been received at that point yet. They said case closed. Terrible, dishonest, scam company. So many ppl having the same experience so they clearly have defective cards. They shouldn't be allowed to continue as a company. I also pointed out it was only £20... but meant alot to my son who received it as a birthday gift and was saving up for something he wanted. I'd understand them being reluctant to refund if I was trying to claim back £100+
So many back and forth emails and waiting for their responses but I persevered for my son. I would never, ever purchase their gift card. Cash is best or use another company like amazon. So many have said redeeming is complicated/cant redeem or they get "error" messages come up and have to try and contact them. Who needs the hassle and stress in their life?! If gifting for a loved one, and you actually love them, dont gift this!
EDIT: Emailed again as suggested in their reply but received the same response back. I replied but received a copy and paste identical response back again. I assume the reply on trust pilot was just so they can appear to be helpful and honest 🤷🏽‍♀️

6 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Customer,

Thank you for sharing your feedback. We are very sorry to hear about your experience, especially as the gift card was intended as a birthday gift for your son.

We understand how frustrating and disappointing this situation must have been. Unfortunately, gift card fraud is an issue we are actively dealing with. In some cases, scammers obtain or access gift card codes and redeem them before the genuine recipient has the opportunity to do so. This can make it appear that a card has been redeemed even though the customer has received the physical card with the protective covering still intact.

We take these cases very seriously and are continuously working to identify and prevent fraudulent activity and strengthen our security measures. We also understand that this does not make the experience any less frustrating for the customer affected.

We would be happy to review the case again if you contact us with your case reference number (TrustPilUK085713) so that we can ensure that all available information has been considered. We are sorry that your experience did not meet the standard we aim to provide.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great customer service

I was replied to by Theresa Reece, Theresa’s reply to my gift card code issue was very quick and gave me the information and comfort that I could continue to use my gift card.
Great customer service.

12 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Simon,

Thank you for your kind feedback. It means a great deal to our team.

We're pleased to hear that everything worked as expected.

We hope you enjoy using your gift voucher.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great Support Service

I had a slight problem activating my code. Went online to email about it and within minutes Caroline had sorted the issue. Great selection of products and exceptional support service.

12 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Ratt,

Thank you for sharing your positive experience with EVERYWISH.

We're pleased to hear everything went smoothly.

We hope you enjoy spending your voucher with your chosen retailer.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Fast and efficient customer service!!!

Fast and efficient customer service!!!

12 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Jack,

We really appreciate you taking the time to share your experience with us.

It's wonderful to know that your experience met your expectations.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

I was unable to access my code on my…

I was unable to access my code on my gift card, I emailed the company and within a very short time the problem had been sorted, I received an email from Theresa Reece who supplied me with a new code. Very good customer service

12 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Stephanie,

Thank you for taking the time to leave us your review.

We are delighted to hear that you had a positive experience.

We will be sure to pass your kind comments on to Theresa.

We hope you enjoy using your gift voucher.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Mislaid code

I had a code which Everywish had kindly renewed once but had mislaid. Their Customer Service assistant Veronika Davis kindly renewed my code extremely promptly and made it super easy to refer to and/or print. Great service 👍🏻

10 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Colin,

Thank you for taking the time to leave us your review.

We are delighted to hear that you had a positive experience.

We'll make sure your feedback reaches the team member who assisted you.

We hope you enjoy using your gift voucher.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Every wish is a scam.

Every wish is a scam.

The codes do not work and are difficult to obtain once you have the voucher.

The help line was ineffective and the handler hung up on me twice. Absolutely no help so have lost money.

Avoid.

11 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Jo,

We are sorry to hear about your experience and sincerely apologise for the inconvenience caused.

We would like the opportunity to investigate your case and ensure that your redemption is resolved as quickly as possible.

Please contact us again directly at info@every-wish.co.uk with your reference number (TrustPilUK085112), a photo of your EVERYWISH card, and your previous correspondence so our team can review your case and assist you.

Thank you for your patience, and we apologise again for the delay.

Best regards,
EVERYWISH Customer Support

Rated 5 out of 5 stars

Theresa Reece solved my issue within a…

Theresa Reece solved my issue within a minute - happy customer

11 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Catherine,

We're so pleased to hear everything went smoothly.

Your recognition will certainly be shared with our colleague.

We look forward to welcoming you again in the future.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

GIVE CASH NOT GIFT CARD!

Cumbersome process and the code sticker peeled off card, luckily managed to salvage. Just give cash and prevent recipient having to undergo frustration of a gift card.

10 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Mike,

We are sorry that you had a difficult experience. The comments regarding our scratch-off part has been shared internally.

Our customer support can help with such situations as well.
For this one, we are glad you could redeem your code.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and efficient, all sorted quickly and easily- thank you Theresa

10 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear R. Ryder,

Thank you for your kind feedback. It means a great deal to our team.

We hope you enjoy spending your voucher with your chosen retailer.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Sherry Snow was amazing helped me un…

Sherry Snow was amazing helped me un mintue

10 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Diana,

Thank you for sharing your positive experience with EVERYWISH.

We're pleased to hear everything went smoothly.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

I accidentally scratched off the code…

I accidentally scratched off the code and Theresa got back to me straight away and dealt with my problem. Thanks again

9 August 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Rachel,

Thank you for taking the time to leave us your review.

Your recognition will certainly be shared with our colleague.

We hope you enjoy using your gift voucher.

Best regards,
EveryWish UK Customer Service

Rated 3 out of 5 stars

It never turned up!

It turned up today 1 week after my friends daughters birthday! Don't think I'll bother again 😔

3 August 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Julie,

We are sorry that you are having difficulties redeeming your gift card.

Please contact us directly at info@every-wish.co.uk with your reference number (TrustPilUK091611) and voucher details so our team can investigate your case and work towards a resolution as quickly as possible.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great customer service

Great customer service

27 July 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Hope,

We really appreciate you taking the time to share your experience with us.

It's wonderful to know that your experience met your expectations.

Thank you again for choosing EVERYWISH.

Best regards,
EveryWish UK Customer Service

Rated 2 out of 5 stars

Terrible redeeming process with at least 24 hour delay.

The process of redeeming the gift card was awful. First, I received an email, where naturally I clicked the link to redeem the gift card immediately. I was met with an incomprehensible error message. I returned to the email which went on to cryptically say the gift card won't work for 24 hours, and you only have 24 hours in which to claim it from the first time you click on the link, which all sounded very odd. I continued trying within the 24 hour period, but got the same error message. After the 24 hours had expired (since I first clicked the link) my next attempt resulted in a different, still incomprehensible error message. At this point I was convinced it was a scam. I read the FAQ which said a refund was possible in 14 days if I emailed them with screenshots. Later in the day, before emailing them I gave it one more try and to my surprise it actually worked and I received my £15 gift card for Amazon which I then used successfully. However, the process to redeem it was so bad that I will not be using this website again and would not recommend it for others. They may not be so fortunate.

1 August 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Michael,

We are sorry to hear that you found the redemption process confusing and frustrating, and we apologise for the inconvenience caused.

We would like to clarify that the 24-hour activation period is an important security measure designed to help protect gift cards from being redeemed by someone other than the intended recipient. We appreciate that this requirement was not clear from your perspective and understand how the error messages and timing restrictions could have made the process particularly confusing.

We are pleased to hear that you were ultimately able to redeem your £15 Amazon gift card successfully and use it without any further issues. However, we fully appreciate your feedback regarding the redemption journey and will share your comments with the relevant team as we continue working to make the process clearer and easier to understand.

Thank you for taking the time to provide such detailed feedback.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

The worst gift card ever

The worst gift card ever, impossible to redeem. Other better gift cards available

29 July 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Sarah,

We are sorry to hear that you found the redemption process more complicated than expected.

EVERYWISH is designed to offer customers the flexibility to choose from a wide range of participating retailers using a single gift card. However, we appreciate that the experience may not suit everyone's preferences, and we value your feedback.

Your comments have been shared with the relevant team as we continue working to improve the redemption journey and overall customer experience.

Best regards,
EveryWish UK Customer Service

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