Everpress Reviews 

734
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Currently over £400+ in outstanding campaign payouts, in May I received an email stating "Hi, We’re incredibly sad to share that Everpress will be closing. This is not a decision... See more

Rated 5 out of 5 stars

I love the products. Really different and constantly updating. Quality is amazing, the sweaters are actually a little thicker than I'm used to. Customer support is awesome, they replied way quicker th... See more

Company replied

Rated 5 out of 5 stars

After experiencing an issue with my order, the Everpress team reached out very quickly and handled everything with great professionalism. They truly listened, took my feedback seriously, and offered... See more

Company replied

Rated 5 out of 5 stars

Shirts have great quality and look fantastic. One of my orders was lost in transit, but after writing an email they quickly answered and send me my money back (it wasn't their fault that it was lost,... See more

Company replied

Company details

  1. Printed Clothing Store

Written by the company

Supporting grassroots creators & reducing waste in fashion through made-to-order apparel campaigns.


Contact info

3.1

Average

TrustScore 3 out of 5

734 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(734)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Can’t complain, had consistent updates on my shirt and when I contacted customer service they answered my question quickly, Jimmy and Vince were lovely <3

6 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM EVERPRESS

I ordered the Liam Payne X Choose Love shirt, and it looks NOTHING like the picture???? In the picture his painting is mostly grays and whites and it is literally YELLOW. and extremely poorly printed. You can barely even make out the characters. I should’ve listened to the reviews about this website. They are absolutely scamming people it’s honestly ridiculous. Extremely disappointing.

6 November 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Lauren,

Thanks for your message, and we’re sorry the print wasn’t up to standard. We’re working with our suppliers to understand what went wrong.

If you haven't already, please send your order number and a few pictures of the garment to hello@everpress.com, so we can sort this out for you as quickly as possible.

Thanks for bearing with us, and we appreciate your understanding!

Cheers,

Everpress

Rated 5 out of 5 stars

Everpress exceeded my expectations

Everpress exceeded my expectations! Despite initial order issues, their kind and responsive support team quickly resolved the problem.

The shirt itself? Absolutely perfect! Exceptional quality, comfortable, and exactly as described. I'm obsessed!

Kudos to Everpress for their commitment to customer satisfaction and quality products. Highly recommend!

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Yet to receive my purchase

Yet to receive my purchase? Had to wait for the print run …., then nothing 🤷🏼‍♀️

12 October 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Sara,

Thanks for your review.

Really sorry to hear that you're still waiting for your order. The Team will be more than happy to investigate this for you.

If you haven't already, can you please email them at hello@everpress.com and they can follow up from there?

Again, massive apologies for the trouble with your order.

Best,

Everpress

Rated 1 out of 5 stars

Poor

Ordered a t shirt on 24.9.24 still waiting for it, got an email confirming order but nothing since. emailed twice & also message via their instagram account with no response.
Edit: following this review I was contacted & miraculously the t shirt arrived a week later. It shouldn’t be this difficult. It took over 4weeks to arrive, I don’t mind it taking time but at least keep the customer updated.

24 September 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Hina,

Thanks for your review - really sorry to hear about your experience here.

The Support Team have taken a look and can't seem to find any emails from yourself in the system, so they're not sure as to where those might've ended up.

No worries, as they will be more than happy to look into this for you and figure out what's happened. If you send them an email at hello@everpress.com, they can follow up from there.

Again, massive apologies for the trouble here.

Best,

Everpress

Rated 5 out of 5 stars

Excellent quality product and service.

Excellent quality product and service.
There was a slight mix up and I needed assistance to locate my order. The staff at Everpress were responsive, efficient and professional. I was most impressed all around.

31 July 2024
Unprompted review
Rated 4 out of 5 stars

Nice concept, shame the goods haven’t arrived

Ordered at the start of August and got notified that the order had been sent to print on 19th August. Email again on 23rd August to say item was despatched but still hasn’t arrived. No way of contacting them to find out what’s happened to my order. Contact us page gives a phone number that’s never answered and directs you to their socials. Messages sent on all platforms haven’t been read or replied to
I like the concept but if anything goes wrong don’t expect to be able to get in touch.

Edit: I have amended my review as when I finally managed to get in touch the response was quick and I was offered a refund or a reprint. I did have to wait another month or so for the item but when it arrived it was good quality

3 September 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Shona,

Thanks for your review and so sorry to hear that you're still waiting for your item and that you've had some trouble reaching the Team.

On the 'Contact' page, there is a button that says 'Contact Us' that will allow you to start a live chat or send us an email. There's also a button that says 'Help' that has the same function.

The Team are super responsive, so it could be that there might've a communication breakdown somewhere along the way.

No worries, as someone can definitely can look into this for you to see what might've happened and if a delivery attempt has been made.

If you pop them an email at hello@everpress.com with some details about your order, they can follow up from there.

Again, really sorry for your experience here.

Best,

Everpress

Rated 2 out of 5 stars

£4 delver and it’s taken 3 weeks I pray…

£4 delver and it’s taken 3 weeks

I pray it fits cause I’m not wanting a replacement at this rate.

16 August 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Douglas,

Thanks for your review and sorry to hear that you're still waiting.

From the sounds of things, it could be that the campaign you've ordered from is still in its preorder period or is being produced.

Everpress is a site that operates on a preorder basis to make sure there's minimal waste by only producing the number of items ordered.

During the campaign's duration, we collect the orders and then send them through to Production to be printed and shipped out to the buyers.

From the time you place the order, you'll be kept in the loop about what the status the campaign is. This means you'll receive email notifications for when its sent through to print and when it's shipped out to you.

Just so we can look into things, can you please email the Support Team at hello@everpress.com? They'll be able to check on the order status and help clear things up.

Best,

Everpress

Rated 1 out of 5 stars

Bad quality, great prints

Bought a jumper for myself as a Christmas present last year, only worn it a handful of times and washed it according to instructions and print is already fading away.

Had the same issue with a t-shirt I was gifted from there. The quality seems to be pretty bad which is disappointing because the print designs are very cool.

EDIT: I bought it for Christmas and then wore it maybe a few times and had it washed 3-4 times and then it went back into storage as it wasn't cold enough so I wasn't watching the print quality like a hawk but as it's getting colder now it's come out again. I appreciate the goodwill gesture but it is annoying that I will probably have to make sure it rather gets spot treatments then washes

31 December 2023
Unprompted review
Everpress logo

Reply from Everpress

Hey Melek,

Thanks for getting in touch about your experience - we're sorry to hear this.

After some investigation, we can see that we can organised a replacement for the tee that you were gifted free of charge. We have never heard from you since about this or had any contact about the garment you purchased for Christmas.

In our experience, on the rare occasions there has been a print issue, this has been made apparent in the first wash.

We normally aren't able to organise replacements after 8 months (as our cutoff is usually 5-6 weeks), as this is a considerable amount of time. However, on this occasion, as a gesture of goodwill, we will offer one, as you seem to have had a bad experience.

If you can please contact hello@everpress.com with your order details and some pictures of the faults, the Team will be able to follow up from there.

Again, really sorry that you've had this experience.

Best,

Everpress

Rated 5 out of 5 stars

I purchased the Nicola Claughlan-Choose…

I purchased the Nicola Claughlan-Choose Love shirts and I love them. It's a plus that it is for a good cause as well.

I was worried at first due to delays from the courier but Jimmy from their customer assistance was very helpful and assuring.

Thank you!

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, quality products and the customer service support was amazing - very nice person who helped me find my package after my local post f-up and didn’t even bother to contact me about my package being delivered.

19 August 2024
Unprompted review
Rated 4 out of 5 stars

Review update following good customer service

I bought a t-shirt from here and it arrived stained, I called and left messages and sent emails but had no response from them.
Following leaving a review about the experience, I received the below message from them and after reaching out again Jimmy was very helpful and sent me a new t-shirt straight away. I have now edited my review to reflect this as I am pleased that this was resolved quickly and the customer service was very good once I managed to get hold of them.

14 August 2024
Unprompted review
Everpress logo

Reply from Everpress

Hey Charlotte,

Thanks for getting in touch and really sorry to hear about your experience.

The Team have taken a look into things and can't seem to find any emails that could be from you in the system, so we're not sure as to where those might've ended up.

No worries, as we will definitely be able to sort something out and resolve this for you ASAP.

If you can please reach out to the Team via hello@everpress.com with some pictures and info around what happened, someone will be able to follow up from there.

Again, really sorry for your experience.

Best,

Everpress

Rated 5 out of 5 stars

Best customer care - supportive with immediate response

I was concerned that I would not be able to track my order from Spain as my mailbox was full and I could not receive their automatic email after shipment. So I contacted their customer service and Jimmy got back to me by email within minutes. He solved my problem immediately by being helpful and attentive to my problem. Fortunately, I was able to track my order (which I really recommend buying) by logging into my user dashboard and I just received my package on the stated delivery date.

I am highly impressed with the excellent customer service from Everpress. They have responded very quickly with a solution. But what's more, as a customer it's a great feeling to be able to talk to a real person, as nowadays support is mainly computer generated.

I definitely recommend using them.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I recieved a tshirt that was misprinted and so I emailed customer services. Jimmy messaged me back in 2 minutes and offered a reprint or a refund without issue and then kept me updated on the reprint with regular emails. Really friendly and helpful, honestly the best customer service experience I have ever had. Really impressed.

18 July 2024
Unprompted review
Rated 3 out of 5 stars

Everpress - mixed review

Everpress has a lot going for it, but there are a few significant areas where it clearly falls short.

Let's start with the positives:
- The designs available on Everpress are really unique.
- The customer service is responsive, making interactions smooth.
- I also appreciate that Everpress supports and retributes the creators fairly, which is a great initiative.

However, there are a few downsides that need addressing:

Firstly, quality inconsistency: the quality of the shirts can be extremely disappointing. While Everpress claims that the creators select the shirt types, the company should take responsibility for not offering subpar options (which they largely do). Many of the shirts are see-through, too light, and have inconsistent sizing. This level of quality is simply unacceptable for the price paid.

Secondly, Everpress promotes batch/order printing as an environmentally friendly practice. However, in my experience, this is misleading. I ordered five shirts, expecting a single, consolidated shipment (or at least some consolidation), but instead, they arrived in five separate packages. This completely undermines the environmental benefits they claim to uphold + sometimes waiting 4 weeks to receive your t-shirt is too long, way too long. There are other ways to be sustainable and ship faster.

In conclusion, while Everpress is good in design variety, designer retribution and customer service, it urgently needs to improve the quality of its products and the efficiency of its processes.

I'm an avid t-shirt buyer. I buy apparel from different sources every month and while Everpress has exciting designs, the subpar quality of their shirts will keep me from ordering again, unfortunately.

10 July 2024
Unprompted review

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